Jessica was totally unreliable and only wanted to attempt to convince me that her design flaws were my inability to read her drawings.
The workmen scratched the wood stairs and did a poor job of installation the first time around.
After I expressed how dissatisfied I was with the design and installation, Jessica then sold me another closet to "fix" their errors from the initial installation.
The second workman did a better job, but I ended up paying substantially more through this Company and their representative than had I bought anywhere else.
To add insult to injury, this firm continues to attempt to solicit business from me despite my requesting them to stop several times.
My opinion is spend your money somewhere else and you will have a much better chance of receiving a quality product that is what you "actually" want than to overpay and end up with what Closets by Design and their representative Jessica wants to "sell" you.
- Company Response
We are sorry to see that you did not have an exceptional experience. Jessica is no longer with us. We apologize that you are continuing to get solicitations, if you would like to call the local office, we will be happy to ensure that all solicitations are removed