Pre Lock Security Services Inc

Alarm Systems
800 Petrolia Road Unit 1 Toronto ON M3J 2N5
Write a Review
Write a Review
Website
HomeStars
Alarm Systems
Pre Lock Security Services Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 7 timesBest of 2020winner 7 times

Reviews for Pre Lock Security Services Inc

Average customer rating:
10 10 (536 reviews)

Sort by

Marian
Marian
6 reviews Vaughan, ON
10/10

Great customer service and professionalism

We have our alarm system for 6 years with Pre-Lock and never had any problems, we are very pleased with the service.
Recently we had to install a door bell Honeywell and Steve and Paul were very helpful in coordinating with the manufacturer and help us out.
We would like to thank you for the great customer service and support as well as for the professional follow-up.
Keep up the good work guys!
Thank you,
Marian

Was this review helpful?
Company Response

Thanks for the kind review enjoy the door bell camera

Private User
Private User
0 reviews Toronto, ON
10/10

New home alarm

Prelock we’re on time and very efficient. Great service. Technicians were very neat and cordial. They explained things so it made it easy to understand.

Was this review helpful?
Company Response

thanks for the kind words, you are a quick study

Aubrie
Aubrie
3 reviews Vaughan, ON
10/10

New Secure Lick for Patio Door

I needed a secure lock for my patio door- the regular lock broke so I figured it was a good time to get a secure one. I called Paul, he recommended the same one as he has on his patio door- the installer came within 2 days and installed it. My wife and I could not be happier with the new locking system and the service provided by Pre-Lock. Thank you Pre-Luck for your continuing professional service!!

Was this review helpful?
Company Response

Very happy you both love the new sliding door lock, I know its a non high tech solution but works much better than any original sliding door lock . Easy to use and great for homes with pets. Cheers

Private User
Private User
Private User reviews Toronto, ON
10/10

Locks, alarm and smart light switches

We recently moved into a new home. Paul of Pre-Lock took care of us. They installed dimmer switches on all my lights and we are absolutely thrilled! As a decorator, these are the best on the market. We are very happy with the alarm and love being able to check the cameras through our cellphone. We highly recommend Pre- Lock and are very happy with the service.

Was this review helpful?
Company Response

thank you for the wonderful review, enjoy your new alarm and smart light switches

Private User
Private User
0 reviews Innisfil, ON
10/10

New cottage security

They provide great customer service, respond immediately to all questions and their installers are very professional, clean and knowledgeable!

Was this review helpful?
frank.scoleri in North York
frank.scoleri in North York
0 reviews Mississauga, ON
10/10

Smart Home

I moved to my new home and I called Pre-Lock. The team came and was so incredibly friendly, clean and professional. They set up my alarm, cameras, doorbell, garage doors, installed additional sensors, smart switches and connected my home network. I now full control of my “Smart Home” thanks to Pre-Lock.

Paul is extremely client service focused and followed up to ensure I was 100% satisfied with the work he and his team provided. I would recommend Pre-lock for all your family’s security and smart home needs.
If service matters to you, call Pre-Lock

Was this review helpful?
thornhiller88
thornhiller88
3 reviews Toronto, ON
10/10

Comprehensive Security and Alarm system install

Paul met with us to do a full security install - alarm and physical security for our new place. We have user Paul - 3 other times over the last 15 years and Prelock continues to impress us with their speed and technical expertise. As we were in a rush, after Paul did his assessment he had his full team- Jonathan and Mike there within the hour to do a full install and finished everything same day! Couldn’t have asked for a more professional, quality or speedy implementation and install. Thanks Paul and team for consistently hitting it out of the park.

Was this review helpful?
Company Response

Thanks for the great review, we enjoyed securing your home and family. Stay safe and enjoy your new home

Jordan in Toronto
Jordan in Toronto
2 reviews Toronto, ON
10/10

Full house alarm and lock install

This is the second time we have used pre lock for our home security needs. Just like our first experience, Paul and his staff provided excellent and instant service. We called Paul on December 23 and he had our house alarm and locks fully installed by the next day (Christmas Eve). We couldn’t be happier with how everything went!

Was this review helpful?
Company Response

It was great working with you again. You guys sure move around a lot. Thanks for using our security services again

Best Brand Appliance in Woodbridge
Best Brand Appliance in Woodbridge
5 reviews Vaughan, ON
10/10

Fantastic Service

I have used Paul for Toronto and Vaughan location and now I hired them for Burlington / Oakville for my warehouse, very prompt and positive attitude, extremely knowledgeable and the application and system is user friendly and hi-tech.

Was this review helpful?
Company Response

Thanks for your business and good luck with your new location, we are proud to provide Best Brand Appliance with our services

Randy in Guelph
Randy in Guelph
3 reviews Toronto, ON
10/10

New home. New alarm system.

Paul is fantastic. Easy-going, professional and knows his stuff cold. Great crew and fantastic service. He's the kind of guy that would jump in his car without complaint to drive from the south end of Bloor West to Vaughan and back because I thought of something additional while his crew was there. An additonal item for the locksmith that meant nothing to him financially.
Highly recommended.

Was this review helpful?
Company Response

Thanks Randy very happy you love your new alarm and smart lock, yes I was very happy to make your new security system more fun

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pre Lock Security Services Inc

PRE-LOCK Security Services IS TORONTO BASED Smart Home Alarm.com Authorized Service Provider & Locksmith Security Service Provider with a modern retail shop and show room. We are an all Canadian security provider. We have over 30 Mobile Service Vehicles ready when you are.

We offer 24 HOUR ALARM MONITORING & 24 HOUR LOCKSMITH SERVICES, VISIT Our Store LOCATED AT 800 PETROLIA ROAD, UNIT 1.

WE ARE FACTORY AUTHORIZED MEDECO & MUL-T-LOCK TRAINED LOCKSMITH'S AND SERVICE AND SELL DSC, Honeywell, Napco, Crestron, & ELK Home & Business security alarm systems. We provide interactive alarm systems that you can control with your smartphone.

WE ARE ULC LISTED FIRE AND BURGLAR ALARM SERVICE PROVIDER WITH OUR ULC LISTED LOCAL MONITORING STATION LOCATED IN Toronto.

We are Alarm.com authorized Dealer and happy to make your home into a Smart Home Today!!

WE PROVIDE HOME & BUSINESS ALARM MONITORING WITH 6 MONTHS FREE ON TAKE OVER SYSTEMS JUST FOR SIGNING UP WITH US WHEN YOU TELL US YOU FOUND US ON HOME STARS

Our 24 hour locks & Locksmiths technicians are available around the clock in the Greater-Toronto Area with fully equipped mobile service vehicles that are GPS tracked for prompt reliable services. Pre-Lock Security provides integrated physical & electronic security solutions that separate our company from most security providers.

We have built our business Since 1978 by bundling our security services and knowledge with proven effective security solutions that need to be taken to insure your property and family understand our unique balanced approach of security integration.

Our factory trained alarm, lock, camera, security film and safe technicians are bonded and insured to provide your home, family & business security professionals that you can truly count on.

Let our security professionals show you why "Better Lock Next Time" is more than just our slogan.

Let our loss prevention experts show you why Pre-Lock Security has been voted number one by consumers over the many years in business.

The Mul-T-Lock High Security Certified Professional logo indicates that the locksmith:

Follows strict security measures
Has completed extensive product training
Conforms to legal requirements
Dedicated to customer satisfaction
Guarantees their workmanship

Why Would You Deal With A Locksmith that is not a Certified Professional?

CATEGORIES
Alarm Systems and Locks & Locksmiths
PRODUCTS
MEDECO & MUL-T-LOCK HIGH SECURITY DEADBOLTS, DIGITAL DOOR LOCKS, DOOR SAFE SOLUTIONS, AMSEC & INKAS SAFES, ALARM SYSTEMS FOR HOME & BUSINESS INCLUDING SMART HOME ALARMS, FAKE TV, FAKE DOG BARKING SIMULATION, ARMOR DOOR JAMB PRODUCTS, SECURITY WINDOW FILM, WINDOW BARS & PHYSICAL SECURITY SOLUTIONS TO KEEP YOUR HOME AND FAMILY SAFE
SERVICES
ULC ALARM MONITORING, Alarm.com EMERGENCY LOCKSMITH SERVICES, SAFE & VAULT SALES, ALARM INSTALLATION, SPRINKLER ALARM & FIRE ULC APPROVED MONITORING & Alarm.com interactive services ASK US ABOUT NO PHONE LINE MONITORING ASK US ABOUT OUR FREE ALARM PACKAGES We are an authorized Mul-T-Lock & Medeco Locksmith Service Proud Members of BBB LET US TAKE-OVER YOUR ALARM MONITORING & WE WILL GIVE YOU 6 MONTHS FREE
BRANDS
DSC, Alarm.com NAPCO, GE, MEDECO, HONEYWELL, ALARM NET, MUL-T-LOCK, ASSA ABLOY, SONY CCTV, PANASONIC CAMERAS, KANTECH ACCESS, PARADOX, YALE, AMSEC, INKAS, WATCHNET
STYLES
AUTHORIZED Alarm.com MEDECO & MUL-T-LOCK CERTIFIED PROFESSIONAL SERVICES, ULC LISTED ALARM MONITORING & INSTALLATIONS, NO PHONE LINE MONITORING SERVICES NOW AVAILABLE
SPECIALITIES
PROVIDE PHYSICAL SOLUTIONS TO HOMES & BUSINESS INCLUDING FREE ALARM INSTALLATION PACKAGES, HIGH DEFINITION SECURITY CAMERAS, ACCESS CONTROL, FIRE ALARM AND SPRINKLER ALARM MONITORING, MEDICAL ALARMS, WINDOW BARS AND COMPLETE LOCKSMITH SERVICES, EMERGENCY BOARDING FOLLOWING ROBBERY, HOME AUTOMATION, GUARD RESPONSE
WEBSITE
http://www.pre-lock.com
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
32
RETURN POLICY
Visa, MasterCard, Amex, Cheque, Online Banking, Cash, Direct Debit, Paypall
PAYMENT METHOD
Visa, MasterCard, Amex, Cheque, Online Banking, Cash, Direct Debit, Paypal, On Account Net 30
LICENSES
Fully Bonded & Insured Licensed Security Providers
MEMBERSHIPS
Proud To Be Members In The Following:Canadian Alarm and Security Association (CANASA), ULC, BBB,
LIABILITY INSURANCE
Yes
DIPLOMAS
TAOL, ALOA, CANASA
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
ALL OF OUR PRODUCTS CARRY FULL MANUFACTURE'S WARRANTY AND ALL OUR PRODUCTS ARE INSTALLED BY TRAINED
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.