Maple Air Inc

Heating & Air Conditioning
7581 Jane Street. Vaughan ON L4K 1X3
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Reviews for Maple Air Inc

Average customer rating:
9.5 10 (388 reviews)

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Private User
Private User
Private User reviews Brampton, ON
10/10

Great service!

Great service. Very reliable!Thank you for answering all questions and for the amazing customer service!

Approximate cost of services:
$140.00
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garylam54
garylam54
4 reviews Markham, ON
10/10

fireplace maintenance

I moved to my townhouse 7 years ago and has been using its gas fireplace every year. Although it has been problem free, I thought it would be a good idea to get it checked and serviced. I was unsuccessful in getting specialized fireplace company to come in reasonable time. I had good experience with Maple Air to install a water boiler so gave them a call. I was impressed by the quick response and a more reasonable price quote. Most importantly, I want to commend Neal, a young courteous and knowledgeable technician who provided a quality service.

Approximate cost of services:
$140.00
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Company Response

Hi Gary,
Thank you so much for using Maple Air Inc for your boiler installation, and for leaving us such a positive review. We loved hearing that you had a positive experience with our technicians. At Maple Air, our technical team is fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day.

Customer Success Team
Maple Air Inc
www.mapleair.com

Daphne and Ian  in Old Toronto
Daphne and Ian in Old Toronto
1 review Toronto, ON
10/10

Excellent service and installation

This company and everyone who works for it have been great. From the early stages of getting the quotes, the planning for installations and all the millions of questions, the installation itself and the questions that came after all a great experience. Our journey with Maple Air began when we started exploring companies that could sell and install a mini split / ductless a/c system in our 130+ year-old house. We must have gotten quotes from six different companies and also asked some of them to do multiple quotes for us. So the first two things I have to say about Maple Air is that Farzad, the salesperson we were working with, was patient and accommodating. Because of the structure and layout of our house we were not sure how many indoor units to get and what size(s) they should be. Farzad discussed all of the options with us and gave us multiple scenarios to consider, going over the pros and cons of each. He gave us quotes for a couple of scenarios and when we asked for more quotes he complied happily. We were also comparing his quotes to those of other companies so all of this took time. It was at least two months before we got back to him with a definitive yes. We also had to consult with an electrician and get our panel upgraded so that took a long time. Farzad never pestered us for an answer. He must have altered the quote for us three times and then we asked him to re-do the whole thing with a different manufacturer/make! He was so patient and accommodating. He answered hundreds questions and then when we added a tankless water heater he worked up yet another quote!! The installation team (Farshid and Hadi) were equally wonderful. They were great with our dogs, good natured, respectful, and cleaned up well. They also answered a bunch of questions. After installation we emailed Farzad several times with questions and he always got back to us.

Given the cost of this whole undertaking, it would have been a lot harder to take if the experience wasnt good. Well it was very good. I highly recommend this exceptional company

Approximate cost of services:
$19,000.00
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Company Response

Hi Daphne and Ian,

Thank you so much for using Maple Air Inc for throughout your home improvement process, and for leaving us such an incredibly positive review. We loved hearing that you had a positive experience with our sales and service teams. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Please don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day.

Customer Success Team
Maple Air Inc
www.mapleair.com

Tom
Tom
4 reviews Vaughan, ON
10/10

Heat pump and Furnace install

Omid did a great job explaining how heat pumps worked in great detail. I called a few other HVAC contractors before speaking with Omid and it was a night and day difference in the level of understanding between Omid and others.

The install crew was very professional. They got the system to work with my nest thermostat. I would highly recommend Omid and Maple Air.

Approximate cost of services:
$13,500.00
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Company Response

Hi Tom,

Thank you so much for using Maple Air Inc. for our services and leaving us such a positive review. We loved hearing that you had a positive experience with Omid and our technicians. At Maple Air, our technical team is fully licensed, factory trained, and most importantly, eager to provide quality service to our customers with respect and accountability. Don't hesitate to reach out for any future projects. We hope to hear from you soon. Have a great day.

Customer Success Team
Maple Air Inc
www.mapleair.com

Private User
Private User
Private User reviews Toronto, ON
10/10

Heat Pump and Furnace

Both the main office and the technicians were great. Stood by their word and quickly replied as part of their 1 year guarantee with both questions and issues. It really helped give me comfort in their work and made them easy to choose. Great installation and service went smooth. Took feedback to make sure the wires and piping was clean and routed in a way that looked good and helped with upkeep. Looking forward for future projects as they are a company you can trust.

Approximate cost of services:
$15,000.00
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Company Response

Hi,

Thank you so much for using Maple Air Inc for our installation, services, and for leaving us such a positive review. We loved working with you and we are so happy you appreciate our service. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day.

Customer Success Team

Maple Air Inc

www.mapleair.com

Pauline
Pauline
1 review Toronto, ON
10/10

Tankless water heater repair

Our technician, Neal, was professional, friendly and very knowledgeable. He explained all the steps and was efficient and helpful. Very happy with the service and would highly recommend!

Approximate cost of services:
$160.00
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Company Response

Hi Pauline,

Thank you so much for using Maple Air Inc for our services, and for leaving us such a positive review. We loved hearing that you had a positive experience with our technicians. At Maple Air, our technical team is fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day.

Customer Success Team
Maple Air Inc
www.mapleair.com

Jorge in Peterborough
Jorge in Peterborough
1 review Newmarket, ON
10/10

Furnace replacement

Thanks to the staff of Maple air for doing such a great job from start to finish. True professionals that took the time to explain and answer any questions and concerns I had. Installation was quick and the technicians were very knowledgeable and professional.

Highly recommend Maple air.

Approximate cost of services:
$4,500.00
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Company Response

Hi Jorge,

Thank you so much for using Maple Air Inc's installation services, and for leaving us such a positive review. We loved working with you and we are so happy you appreciate our service. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day.

Customer Success Team
Maple Air Inc
www.mapleair.com

Lisamg
Lisamg
1 review Vaughan, ON
10/10

HVAC new replacement

Since we had the pleasure of working with Maple Air 7 years ago when we replaced our entire HVAC system including a tankless hot water system, there was no doubt in my mind to call the same contractor to replace the furnace and air conditioner in my moms home.
They have not let me down in recommending the best units and the installation was done with care and cleanliness as if it was their own.
Most important, they were prompt and ready to install in a matter of a few days.
Thank you Maple Air for caring and for your commitment to satisfying homeowners.

Approximate cost of services:
$9,000.00
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Company Response

Hi Lisamg,
We appreciate you supporting us over the years, it is always a great privilege to serve you. Thank you so much for using Maple Air Inc for your furnace and air conditioner installation and for leaving us such a positive review. We loved hearing from you and hope our overall high quality of work resulted in a worry free installation on your end. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day!

Customer Success Team
Maple Air Inc
www.mapleair.com

Joseph Drapell in Toronto
Joseph Drapell in Toronto
2 reviews Toronto, ON
10/10

Good People, Good Company

I have dealt with this company and everything was smooth sailing.
They supplied and installed:
2 Ductless A/C systems
1 Furnace and A/C
2 special Steam Humidifiers
Thank you.

Approximate cost of services:
$20,000.00
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Company Response

Hi Joseph,
Thank you so much for using Maple Air Inc for your installations and for leaving us such a positive review. We loved hearing that you had a positive experience with your installation. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day!

Customer Success Team
Maple Air Inc
www.mapleair.com

Yassir in Toronto
Yassir in Toronto
1 review Richmond Hill, ON
10/10

Heat Pump and Furnace install

The team at Maple Air has been amazing from start to finish. Omid explained how the heat pump system would work with the furnace system and answered all my questions (there were a lot!) The installation team comprising of Farshid and Hadi were truly professional in every way. Although this was a big job, Farshid went above and beyond by making additional adjustments so that the external unit was not interfering with our line of sight from the windows. When they were done, not a speck of dust was left behind! Following the installation, I got an error notice on my Ecobee thermostat, and Omid sent over a technician to check it out. Turns out that it needed to be topped up with a bit more gas which was taken care of quickly. So in a short time, I got to experience Sales, Installation and Service, and across all fronts, I was treated like a valued customer, and the team made sure that everything was done to my satisfaction. I highly recommend Maple Air - really glad I went with them. Bonus was that their price for the Carrier heat pump and furnace was better than another quote I had received for the exact same system.

Approximate cost of services:
$14,000.00
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Company Response

Hi Yassir,
Thank you so much for using Maple Air Inc for your heat pump installation and for leaving us such a positive review. We loved hearing that you had a positive experience with your installation. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. We loved working with you and value you as our customer. Please don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day!

Customer Success Team
Maple Air Inc
www.mapleair.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maple Air Inc

At Maple Air Inc Heating and Cooling we value "Quality Service" and our goal is to bring comfort to your home and ultimately your family. We specialize in Installation, Repair, and Maintenance of all heating and cooling systems for both residential and commercial. Our knowledgeable service team is fully dedicated to help you with any issues and inquiries regarding your heating and cooling needs.
Maple Air Inc. Services:
•Gas Water Heater
•Furnaces
•Air Conditioners
•Residential Units
•Commercial Units
•Boilers
•Programmable Thermostat
•Indoor Air Quality Systems
•Heat pumps & Ductless heating and cooling systems
•Ventilation systems
•Duct Work for residential and Commercial
•Gas Piping for BBQ & Stove
•Fireplaces

CATEGORIES
Heating & Air Conditioning and Fireplaces
PRODUCTS
- Air Conditioners - Furnace - Boilers - Tankless Water heater - Rooftop units - heatpump - duct-less air conditioners - Air Handler - Fireplace - Thermostats - Indoor air quality systems - Humidifier - Air Cleaner - HRV/ ERV
SERVICES
- Installation of air conditioner and furnace - Duct Work for residential and commercial units - Gas piping for BBQ, Stove, and Dryer - Air Conditioner and Furnace Maintenance - Tank-less water heater installation and tune up - Repair on all heating and cooling systems - Extended protection for heating and cooling equipment - Duct Cleaning - Financing options available for equipment purchase
BRANDS
Authorized Dealer of: - Carrier - Amana - Rinnai - Navien - Napoleaon - HoneyWell - NEST - ECOBEE
SPECIALITIES
-Commercial & Residential HVAC -Custom Fireplaces - Custom home HVAC renovation - Duct Work - Gas Piping - Air Conditioner and furnace installation and repair for residential and commercial - Oil to Gas Conversions - Radiator Systems - In-floor Heating
WEBSITE
http://www.mapleair.com/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
55
RETURN POLICY
100% Satisfaction for 1 year with Carrier products
PAYMENT METHOD
Cash, Cheque, Credit Card, Financing
LICENSES
Refrigerant, Gas
MEMBERSHIPS
TSSA,HRAI, BBB,Carrier FAD
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
Per job Pricing
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years parts and labour warranty available
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.