Maple Air Inc

Heating & Air Conditioning
Vaughan ON L4K 1X3
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96%

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Reviews for Maple Air Inc

Average customer rating:
9.6 10 (457 reviews)

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Jaxson from Mississauga
Jaxson from Mississauga
1 review Mississauga, ON
10/10

Air Conditioner Installation

I was looking for a Heating and Cooling contractor to install an a/c for my house, and I was referred to maple air by a friend of mine. I must say I'm pleased with their service and installation of the unit. I installed a lennox unit which is super quite and their office and installation staff was really friendly and useful. keep up the good work!

Approximate cost of services:
$1,900.00
1 of 1 people found this review helpful.
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Company Response

Hi Jaxson,
Thank you so much for using Maple Air Inc for your air conditioner installation and for leaving us such a positive review. We loved hearing that you had a positive experience with our service. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day!

Customer Success Team
Maple Air Inc
www.mapleair.com

Gid Guma from Woodbridge
Gid Guma from Woodbridge
1 review Woodbridge, ON
1/10

Furnace

Last december, I had a problem with my furnace not able to ignite, i got this company contact from Carrier website as one of their authorized local agents, i called i scheduled appointment, given the problem was obvious, no diagnosis was needed just to remove and fix a new ignition coil that cost between $25-50 and less than 15 mins job, to my surprise the technician quoted me $395,the coil was installed and furnace was working properly again i contacted the company to have this amount reduced considering other companies quoted me anywhere btn $150- 280 all inclusive, they promised to have 'manager' call me back 5 times but never did not even as a courtesy.
This was pure reap off, I would NEVER recommend this company to anyone due to their exorbitant pricing and horrible customer service.

Approximate cost of services:
$400.00
3 of 5 people found this review helpful.
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Company Response

Thank you for your feedback!
We have pulled your file from our data base and it shows that the price of the service is 350 plus tax and not 395. We value our customers very highly and would not be satisfied to see you unhappy with the service received from Maple Air.
Our main goal is to fix customer's problem, and our prices are extremely fair compared to industry professionals. The $350 dollars which has been charges consist not only the part but also full Furnace maintenance and drain check up. The prices which you have gathered from competitors do not reflect the service we have provided you. Our price for replacing Ignition is not $350, the only reason that the price drove to be $350 was due furnace maintenance. we sincerely apologize for any misunderstanding this might have caused and we would be more than happy to resolve this issue.
Our main goal was to fix your system which has been done, and ultimately make you a happy customer of Maple Air. We would be more than happy to assist you with this matter.
As a courtesy of Maple Air's customer solution department you will be granted FREE Furnace maintenance for one season. Please contact the office to further discuss this matter. 1-877-780-6667.

Raquel from North York
Raquel from North York
1 review North York, ON
10/10

heater instalation

Very helpful people, provided excelent service and gave excelent advice. Provided me with the best possibe experience when getting my new furnace. Even with their busy schedule they were still able to make it work with my schedule.

Approximate cost of services:
$2,500.00
2 of 2 people found this review helpful.
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Company Response

Hi Raquel,
Thank you so much for using Maple Air Inc for your furnace installation and for leaving us such a positive review. We loved working with you and we are so happy you appreciate our service. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day!

Customer Success Team
Maple Air Inc
www.mapleair.com

Alan from Brampton
Alan from Brampton
3 reviews Brampton, ON
10/10

Furnace replacement

Maple Air Inc. is the way to go. Amir spent the time to educate me on furnaces, took the time to provide several options and found the best option for my size house. I didn't feel pressured to just sign a contract, and the financing options made my decision easy. The installation techncians were on time, professional and efficient. Expert advice and professional and courteous service from sales to the installation technicians, I highly recommend Maple Air Inc. My new Amana 3 stage furnace will make this winter very cozy and comfortable for my family.

Approximate cost of services:
$3,200.00
2 of 2 people found this review helpful.
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Company Response

Hi Alan,
Thank you so much for using Maple Air Inc for your furnace installation and for leaving us such a positive review. We loved hearing that you had a positive experience with our technicians. At Maple Air, our technical team is fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day!

Customer Success Team
Maple Air Inc
www.mapleair.com

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