Maple Air Inc

Heating & Air Conditioning
7581 Jane Street. Vaughan ON L4K 1X3
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94%

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Reviews by rating (past 12 months)
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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Maple Air Inc

Average customer rating:
9.4 10 (297 reviews)

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Mani from Toronto
Mani from Toronto
1 review Toronto, ON
10/10

Furnace installation-carrier

I would like to thank Maple Air for such a great service and installation. Originally my furnace broke down and I was looking into repairing it. I found them on google and this gentlemen named Ali came over for the diagnostic. He check everything and told suggested me to replace my furnace. At first I thought he's trying to push me to buy but when he explained me the rebates and incentives I would receive, I didn't not hesitate. The installation was very clean and quick. It's hard to find good contractors in this city so I'm really happy about this purchase. I purchased a carrier performance model with humidifier and air cleaner. Thank you Ali and I hope to receive the promised rebates.

2 of 2 people found this review helpful.
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Soudi N from Richmond Hill
Soudi N from Richmond Hill
1 review Richmond Hill, ON
10/10

Carrier Air Conditioner and Humidifier Installed

I was referred to maple air by one of my co-worker. She was extremely happy with their service and told me their prices are reasonable. I also found their door hanger ad at home which had couple of promotions on it as well. What I was amazed by was the fact that when I called A REAL person answered the phone and transferred me to a sales person right away with no hold time.
My sales person was Amir and he's a true expert in his work. he came and inspected my house and gave me options for Air conditioners to choose from. For those who don't know Maple air offer Carrier, Amana, and Trane when i did my research those were technically the top sellers in the market.
I actually decided on Carrier unit cause my old unit was a carrier as well.
Thank you Amir and maple air and I definitely recommend people to consider Maple air for heating and cooling inquiries.

2 of 2 people found this review helpful.
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Felicia Hussain from Newmarket
Felicia Hussain from Newmarket
1 review Newmarket, ON
10/10

Air Conditioner and Water Heater

MAPLE AIR INC. has been taking care of all of my air- conditioning, water heater, furnace and humidifier needs over the years.
More recently, they have installed a new air-conditioner and a tankless water heater which work exactly as they explained. The Technicians I dealt with were Amir and Reza. Their expertise, efficiency, timeliness and politeness were above my expectations. They cleaned up their work area well, which I appreciated. I find them to be considerate and accommodating also. And the added bonus, their prices are great! Overall, their service is exemplary!

2 of 2 people found this review helpful.
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Emily  from North York
Emily from North York
1 review North York, ON
10/10

Amana air conditioner installed

I installed an central air conditioner for my house. Maple air gave me useful information on the phone and sent a sales person to my house for free consulting. Amana was my choice and chose the premium series since it came with lifetime unit replacement. Amir was my sales person and he's a true expert in his job. Thanks amir and maple air for your service. They advertised in their ads that they will install in less than 24 hours and they actually did.
The installation looks clean and the noise level is low which was my concern. Thank you again and keep up the good work.

2 of 2 people found this review helpful.
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Mohammad from Richmond Hill
Mohammad from Richmond Hill
1 review Richmond Hill, ON
10/10

Furnace and air conditioning

Maple air installed my furnace and air conditioning carrier brand. Im really happy with their services. The sales person was really helpful choosing right product for my house, also they recommended to me buy carrier control which no other company out there offered it out there. Installer were really respectful and after installation explain how the product worked. I'm truly happy with their services.

3 of 3 people found this review helpful.
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alison  from Richmond Hill
alison from Richmond Hill
1 review , ON
9/10

duct work and air conditioner

Did Duct work adjustments and installed a air conditioner for my house. I chose maple air within the 5 choices i had and im very happy. we had a small issue with the duct work which they came and fixed the problem.
They were on time for their installation of the air conditioner. I purchased Amana brand and its working perfectly.
thanks to reza for consulting me for the ductwork and the a/c.

3 of 3 people found this review helpful.
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Victor from Newmarket
Victor from Newmarket
2 reviews Newmarket, ON
0/10

Hotwater tank repair

These are the facts:
- called for exchange of the T&P valve and got appointment the next day between 10am and 12pm
- I took a day off work to be at home
- They called at 9:30am that they will have the part later in the day
- Technician showed up at 9pm to exchange the valve
- For NO more than 15 minutes of work I was charged $250 + tax. This is more than any lawyer or dentist ever charged me. Even my wife's hairdresser. :-)
- Judge for yourself

2 of 4 people found this review helpful.
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Company Response

Hi Victor,
We appreciate your feedback. All of our jobs are based on flat rate pricing. for example if a T&P valve must be change no matter if it takes 1 hour or 4 hours we will charge the same amount. We do understand your frustration since you believe our job's value is not equivalent to the price you've paid. All of our technicians are licensed and have been through gas license school to have such expertise to work with such units.
With regards to the time, we truly apologize for any inconvenience this might have caused. Since we're in the service industry the jobs move around on occasion and might create gaps and delays within our time period. Our ultimate goal was to be at your house within that day and make your hotwater tank work.
Again we really appreciate your feedback and we will take this seriously since our customer's happiness and satisfaction is our goal.
To prove your that we do care about your satisfaction we're granting you a free Furnace calibration and tune up.
Please call us at 1877-780-6667 to further discuss your situation.

L from Richmond Hill
L from Richmond Hill
18 reviews Richmond Hill, ON
10/10

Furnace Repair

I called Maple Air because my furnace broke down in the middle of winter. I was desperate becuase of the time of year and used them because they were willing to fix it right away. The starter wasn't igniting on the furnace so it wasn't a big job but they responded immediately and they showed up that evening to fix it. Their reponsiveness, customer skills, and the quality of their work was fantastic. I dealt with Reza who also gave me some other recommendations and did a quick tune up on my furnace. I would use them again and definitely recommend.

1 of 1 people found this review helpful.
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Summer in Maple
Summer in Maple
3 reviews MAPLE, ON
10/10

air conditioner

I got the carrier AC last year from Maple air. The price is great!! It including installation and 10 years labor and parts warranty. Their service is good and installation is fast.

1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maple Air Inc

At Maple Air Inc Heating and Cooling we value "Quality Service" and our goal is to bring comfort to your home and ultimately your family. We specialize in Installation, Repair, and Maintenance of all heating and cooling systems for both residential and commercial. Our knowledgeable service team is fully dedicated to help you with any issues and inquiries regarding your heating and cooling needs.
Maple Air Inc. Services:
•Gas Water Heater
•Furnaces
•Air Conditioners
•Residential Units
•Commercial Units
•Boilers
•Programmable Thermostat
•Indoor Air Quality Systems
•Heat pumps
•Ventilation systems
•Duct Work for residential and Commercial
•Gas Piping for BBQ & Stove
•Fireplaces

CATEGORIES
Heating & Air Conditioning and Fireplaces
PRODUCTS
- Air Conditioners - Furnace - Boilers - Tankless Water heater - Rooftop units - heatpump - duct-less air conditioners - Air Handler - Fireplace - Thermostats - Indoor air quality systems - Humidifier - Air Cleaner - HRV/ ERV
SERVICES
- Installation of air conditioner and furnace - Duct Work for residential and commercial units - Gas piping for BBQ, Stove, and Dryer - Air Conditioner and Furnace Maintenance - Tank-less water heater installation and tune up - Repair on all heating and cooling systems - Extended protection for heating and cooling equipment - Duct Cleaning - Financing options available for equipment purchase
BRANDS
Authorized Dealer of: - Carrier - Amana - Rinnai - Navien - Napoleaon - HoneyWell - NEST - ECOBEE
SPECIALITIES
-Commercial & Residential HVAC -Custom Fireplaces - Custom home HVAC renovation - Duct Work - Gas Piping - Air Conditioner and furnace installation and repair for residential and commercial - Oil to Gas Conversions - Radiator Systems - In-floor Heating
WEBSITE
http://www.mapleair.com/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
55
RETURN POLICY
100% Satisfaction for 1 year with Carrier products
PAYMENT METHOD
Cash, Cheque, Credit Card, Financing
LICENSES
Refrigerant, Gas
MEMBERSHIPS
TSSA,HRAI, BBB,Carrier FAD
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
Per job Pricing
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years parts and labour warranty available
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.