Maple Air Inc

Heating & Air Conditioning
Vaughan ON L4K 1X3
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96%

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Reviews for Maple Air Inc

Average customer rating:
9.6 10 (437 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
10/10

Furnace Maintenance

Very knowledgeable and courteous technician. I had them install the furnace a few years ago because they offered a great price and quick turnaround. It was a great experience which is why I continue to trust them with the maintenance to ensure a winter with no problems.

Approximate cost of services:
$130.00
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Company Response

Hi Valued Customer,

Thank you for choosing Maple Air Inc for your furnace maintenance and leaving such a positive review. We are glad to hear that you had such a positive experience from your technician. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Don't hesitate to reach out for any future projects, we hope to hear from you soon.

www.mapleair.com
Customer Care

Veronica
Veronica
4 reviews Mississauga, ON
10/10

Great service!

Azan just left after a scheduled furnace and AC service. Always really thorough, provides watch outs and best practices. Pleased with Maple Air!

Approximate cost of services:
$300.00
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Company Response

Hi Veronica,

Thanks for choosing Maple Air Inc for your furnace and AC, and for leaving such a positive review! We love hearing that you had such a positive experience from Azam! Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a wonderful day Veronica!

www.mapleair.com
Customer Care

Nauman in Brampton
Nauman in Brampton
0 reviews Toronto, ON
10/10

Outstanding Service

Neal from Maple Air came over for the annual furnace inspection. He was polite and professional and went out of his way to inspect and service the furnace and the air ducts. I am very satisfied with the outstanding service provided by Maple Air, and would wholeheartedly. recommend this organization.

Approximate cost of services:
$100.00
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Company Response

Hi Nauman,

Thanks for choosing Maple Air Inc for your annual furnace inspection and for leaving such a positive review. We are glad to hear you had such a positive experience from Neal! At Maple Air, our technical team is fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. Please don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a wonderful day Nauman!

www.mapleair.com
Customer Care

Kyle  from Markham
Kyle from Markham
4 reviews Markham, ON
9/10

Great Work Done

I am a little annoyed I received multiple phone calls asking for a review of their services to be posted on the internet. Life is busy - I wanted to include photos of the great work their team did (and include the name of the installer) but the multiple phones calls has me posting now to avoid future calls.

I had a new furnace, heat pump, tankless water heater and a thermostat installed in 1 day by the team. Very professional and clean.

5/5 stars on the work, 1 star deducted for the multiple phone calls.

Approximate cost of services:
$16,000.00
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Company Response

Hi Kyle,

I'm sorry to hear that you found our follow-up calls annoying, but I must address a few points in your review that need clarification. Firstly, we truly appreciate your positive feedback on the work our team performed on your new furnace, heat pump, tankless water heater, and thermostat installation. We take great pride in our professionalism and commitment to delivering top-notch services. Regarding the multiple phone calls, please allow me to explain our intentions. We aim to ensure our customers are satisfied with our services, and one way to gauge this is by collecting feedback. We apologize if our follow-up calls felt intrusive or bothersome. Our aim is not to inconvenience you but to understand your experience better and address any potential concerns promptly. If you have any issues please do not hesitate to reach out to our team, we are more than happy to help! We hope you have a wonderful day!

www.mapleair.com
Customer Care

JLB
JLB
0 reviews Aurora, ON
10/10

Heat Pump

Maple Air offered competitive pricing and stood behind their installation of a heat pump and furnace. A week after installation, the Ecobee thermostat malfunctioned during an electrical storm. Ali was sent out to fix the problem and ended up doing so much more! We were impressed with his knowledge and thorough attention to detail. He reviewed all work done by the original installers, made some suggestions and returned shortly after to upgrade some of the work. This attention to detail and commitment to providing excellent service has earned our trust in this company.

Approximate cost of services:
$11,000.00
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Company Response

Hi JLB,

Thanks for choosing Maple Air for your furnace, heat pump and thermostat. We appreciate you leaving such a positive review as well! We are glad to hear you had such a positive experience from Ali. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a wonderful day!

www.mapleair.com
Customer Care

Private User
Private User
Private User reviews Oshawa, ON
10/10

AC unit repair

I am very happy with the prompt service I got from Maple Air. Ahmadreza went through the trouble to fix my unit and triple check everything when he was done. He also took the time to explain how my unit worked. I would call them again in the future if I have any issues.

Approximate cost of services:
$350.00
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Company Response

Hi Valued Customer,

Thanks for choosing Maple Air Inc and leaving such a positive review! We are glad to hear that you had such a positive experience from Ahmadreza. At Maple Air, our technicians are fully licensed, factory trained, and most importantly eager to provide quality service with respect and accountability. Please don't hesitate to reach out to us for any future projects, we hope to hear from you soon. Have a wonderful day!

www.mapleair.com
Customer Care

George from Pickering
George from Pickering
1 review Pickering, ON
9/10

Complex problem fixed

My carrier infinity was issuing a code 81. I have a maintenance contact with maple air and evey year my furnace and ac are well looked after by them. Albeit even the well maintained do break.....mine with a code 81. It took 2 visits by the technicians to figure out the issue
Neil and Ahmadresa did figure it out and I'm very greatful
....and at no charge as I do have the maintenance agreement.
Thank-you

Approximate cost of services:
$425.00
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Company Response

Hi George,

Thanks for choosing Maple Air Inc for your furnace and ac, and leaving such a positive review. We'd love to know what we could do to boost that 9 to a 10! If you have any issues please do not hesitate to reach out to our team, we are more than happy to help! We hope you have a great day George!

www.mapleair.com
Customer Care

Lynne B in Old Toronto
Lynne B in Old Toronto
6 reviews Toronto, ON
10/10

Heat Pump Installation

I can't say enough great things about Maple Air! They've installed and have been servicing my furnaces (at home and in my rental property) for over 12 years, and last year installed a heat pump in my rental property. Maple Air has always been there when I needed help, and I've come to depend on their knowledge and reliability.

When I decided to get a heat pump for my own home this summer, Maple made it so easy. Philip explained all the options, helped me find the best fit, and organized all the rebate inspections. And Navid, Taha, and Farad were amazing on the day of installation: they were friendly, professional, and meticulous, and they worked so hard!

I wouldn't hesitate to recommend Maple Air. They're just an amazing company!

Approximate cost of services:
$15,000.00
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Company Response

Hi Lynne,

Thank you for choosing Maple Air Inc for your furnace installation! We are happy to hear you had such a positive experience from Philip, Navid, Taha, and Farad. At Maple Air, our technicians are fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. Please don't hesitate to reach out for any future projects, we hope to hear from you soon! Have a wonderful day Lynn!

www.mapleair.com
Customer Care

patricia in Toronto
patricia in Toronto
0 reviews Toronto, ON
8/10

Service

I had my furnace and air conditioner serviced by Ahmadreza at Maple Air. He was knowledgeable, courteous and explained everything he was doing while here. Great job!

Approximate cost of services:
$400.00
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Company Response

Hi Patricia,

Thank you for choosing Maple Air Inc for your furnace and ac installation. We are happy you had a positive experience from Ahmadreza. Our technicians at Maple Air are fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. Don't hesitate to reach out for any future projects, we hope to hear from you soon! Have a great day Patricia!

www.mapleair.com
Customer Care

funnykiddy in Toronto
funnykiddy in Toronto
3 reviews Richmond Hill, ON
10/10

HVAC Troubleshooting

Had water leaking from the furnace. Maple Air came promptly, identified the source of the problem, and even helped clean the A/C unit where leak originated. Also provided very helpful information on general HVAC maintenance the latest developments in the industry on heat pumps. Very good value and definitely recommended.

Approximate cost of services:
$150.00
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Company Response

Hi Value Customer,

Thank you so much for choosing Maple Air Inc to help you with your furnace leakage. We are happy to hear you had a positive experience from our technicians. If you have any questions, please don't hesitate to reach out to us! Have a wonderful day!

www.mapleair.com
Customer Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maple Air Inc

At Maple Air Inc Heating and Cooling we value "Quality Service" and our goal is to bring comfort to your home and ultimately your family. We specialize in Installation, Repair, and Maintenance of all heating and cooling systems for both residential and commercial. Our knowledgeable service team is fully dedicated to help you with any issues and inquiries regarding your heating and cooling needs.
Maple Air Inc. Services:
•Gas Water Heater
•Furnaces
•Air Conditioners
•Residential Units
•Commercial Units
•Boilers
•Programmable Thermostat
•Indoor Air Quality Systems
•Heat pumps & Ductless heating and cooling systems
•Ventilation systems
•Duct Work for residential and Commercial
•Gas Piping for BBQ & Stove
•Fireplaces

CATEGORIES
Heating & Air Conditioning and Fireplaces
PRODUCTS
- Air Conditioners - Furnace - Boilers - Tankless Water heater - Rooftop units - heatpump - duct-less air conditioners - Air Handler - Fireplace - Thermostats - Indoor air quality systems - Humidifier - Air Cleaner - HRV/ ERV
SERVICES
- Installation of air conditioner and furnace - Duct Work for residential and commercial units - Gas piping for BBQ, Stove, and Dryer - Air Conditioner and Furnace Maintenance - Tank-less water heater installation and tune up - Repair on all heating and cooling systems - Extended protection for heating and cooling equipment - Duct Cleaning - Financing options available for equipment purchase
BRANDS
Authorized Dealer of: - Carrier - Amana - Rinnai - Navien - Napoleaon - HoneyWell - NEST - ECOBEE
SPECIALITIES
-Commercial & Residential HVAC -Custom Fireplaces - Custom home HVAC renovation - Duct Work - Gas Piping - Air Conditioner and furnace installation and repair for residential and commercial - Oil to Gas Conversions - Radiator Systems - In-floor Heating
WEBSITE
https://www.mapleair.com
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
55
RETURN POLICY
100% Satisfaction for 1 year with Carrier products
PAYMENT METHOD
Cash, Cheque, Credit Card, Financing
LICENSES
Refrigerant, Gas
MEMBERSHIPS
TSSA,HRAI, BBB,Carrier FAD
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
Per job Pricing
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years parts and labour warranty available
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.