I usually don't write reviews online but because I have been on homestars looking for 2 other services during a 2-week time span, I felt inclined to provide some feedback.
Overall I had a great experience with Spring Home. They are definitely not the cheapest but I do hope they will honour their service as promised in the long run. Cy was attentive during his visit and was able to address to my concerns. The installation team came and was able to deliver on time. They were clean and professional. However I think there could be room for improvement: at the final moment before a customer hands out a check, I think Spring Home should have an independent staff to check over the installation team's work (vs having the installation team to check-off their own checklist). As a homeowner, there is no way to know whether the installation staff has performed the work correctly according to the checklist.
All in all my experience was positive but I think Spring Home can raise the bar to a notch higher.
- Approximate cost of services:
- $10.00
- Company Response
Hi Don,
Thank for all the kind words and sharing your experience. If you have any questions at all or need any assistance in the future please do not hesitate to contact us at any time.