Classic Fireplace & Bbq Store

Fireplaces
65 Rylander Blvd. Toronto ON M1B 5M5
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Classic Fireplace & Bbq Store
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98%

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Reviews by rating (past 12 months)
Best of 2017 winnerBest of 2017winner

Reviews for Classic Fireplace & Bbq Store

Average customer rating:
9.9 10 (135 reviews)

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ray in Toronto
ray in Toronto
6 reviews Toronto, ON
10/10

Excellent product knowledge and service

The team at Classic Fireplace was very knowledgeable with respect to their product knowledge. We bought 2 Napoleon Prestige Pro barbecues from them in the last 2 years - in both cases they accommodated special requests regarding delivery and installation, without any hesitation.

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Company Response

Thank you so much for taking the time to share your positive experience. We are so happy to hear that you are happy with the service you have received from us and we look forward to working with you again in the future.

John in Markham
John in Markham
0 reviews Markham, ON
10/10

Wood burning stove install

We had a wood burning fireplace installed where there wasn’t one before. Josh was Knowledgeable and friendly. He explained all our options and details. Babz was fast to respond with our quotes and booking the install date. The work was done on time and without fuss. We are now enjoying our new stove!

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Company Response

Thank you so much for sharing your positive experience. We are so glad that you enjoyed the process and are happy with your stove, all ready for winter. We look forward to working with you again in the future.

Jason R.
Jason R.
3 reviews Toronto, ON
10/10

Easy company to work with, great products.

I used Classic Fireplace and BBQ Store to have a new natural gas fireplace insert put into my home.

Even during the COVID-19 pandemic Classic Fireplace were easy to work with.

The installers were clean and professional. The product was installed quickly and looks just great.

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Company Response

Thank you so much for choosing Classic Fireplace for your project and for taking the time to share your positive experience. Your new insert looks fabulous and we are so happy that you are pleased with the final product and enjoyed the experience. Many thanks.

Private User
Private User
Private User reviews Ajax, ON
10/10

Perfect

Terry & Steve from the Ajax Location were wonderful to do business with, they helped me pick out the perfect fireplace for my home, they then installed it and did a magnificent job, it looks so beautiful and I enjoy having it on even in the summer. They were very knowledgeable and professional throughout the process.

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Company Response

Thank you so much for taking the time to share your positive experience. Steve and Terry are definitely both assets to our company and we are so happy that you are pleased with the results. We look forward to working with you in the future.

francesca in Pickering
francesca in Pickering
2 reviews Pickering, ON
10/10

Fireplace Napoleon Accent 36 - Family Room

I recommend Classic Fireplace Team for the great work of excellence and
and professional staff.
We enjoy our new gas fireplace has a clean face design and gives lots of heat, recently renovated to cultured stone background to create a modern look.
Thank you.. Josh (owner), Bruce (sales associate), and all the team for the amazing product knowledge.

Frances and Tony - November 2019

1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time to share your positive experience. We are so glad that you are pleased with your new fireplace and enjoyed the process of working with us on your project.

Private User
Private User
Private User reviews Pickering, ON
10/10

Napolean BBQ and Outdoor Fireplace

Terry from the Ajax location of Classic Fireplaces and BBQ’s was wonderful to deal with!!! He was friendly, knowledgeable and efficient!!! It was a pleasure doing business with him!!! I will definitely recommend family and friends to him and the store!!!

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Company Response

Thank you so much for taking the time to share your positive experience. We are indeed lucky to have Terry on our team. Thank you for choosing Classic Fireplace.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Thank you Edward

I am completely satisfied with Classic Fireplace Scarborough and Edward. the salesperson. Edward was a pleasure to deal with over the phone today. He made a lot of good recommendations. I found him extremely knowledgeable but not pushy. I appreciated his honest opinion about different products and specifications. It was like speaking with an uncle. I look forward to receiving my Napoleon Prestige Pro 500 BBQ soon. Keep up the good work Edward. I will not hesitate to recommend anyone to the store or Edward.

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Company Response

Thank you so much for taking the time to share your positive experience. The Prestige Pro is a great BBQ and this is a super summer to own one! Thank you for choosing Classic Fireplace - we know there are so many other options out there so we truly appreciate it.

Peter Hattlmann from Ajax
Peter Hattlmann from Ajax
3 reviews Ajax, ON
10/10

home service call on my Green Egg

needed a service call to install my Green Egg into a table stand a bought from Classic Fireplace. They sent out two Techs - Zack and John. these Techs fixed my problem in 30 min. Very professional and knowledgeable. Thank you to Terry at the Pickering store for sending them out. This is a store I will continue to deal with.
P.H.

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Company Response

Thank you so much for sharing your very positive experience. We are so happy that you are pleased with the service that you received. You have picked the perfect summer for a BGE! Enjoy!

Dan from Ajax
Dan from Ajax
4 reviews Ajax, ON
10/10

Fireplace refit

The home we purchased a few years ago came with a gas log fireplace whose damper was bolted open per regulations, sucking a lot of warm air in the winter and cool air in the summer. Classic worked even through the CCP pandemic with emailed photos, then with an onsite technician, to provide an estimate for a range of options. We discussed the options by phone and settled on a very sharp-looking refit that enhanced the look of our brickwork, looking custom-made to fit. Our installers were done in about 2 hours, providing all the instructions we needed to initialize the installation. Classic even reduced the estimate since the installers were able to reuse the previous gas supply line. It's good to work with pros who deal squarely with you.

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Company Response

Thank you so much for your kind words Dan. It has been a pleasure to work with you and we are so pleased that you are happy with the results - your fire looks beautiful!We look forward to working with you again in the future. Many thanks.

Aron and Negar  in Scarborough
Aron and Negar in Scarborough
1 review Toronto, ON
10/10

Fireplace and BBQ ( EDWARD amazing sales man ?)

We called classic fireplace and bbq store after researching bbqs and fireplaces for a lot of time on google. And we were totally lost and confused about which products were right for us. We spoke with EDWARD and he was an absolute plesasure to work with! He’s a true professional in his line of work, he’s kind and truly friendly, we felt completely comfortable with him over the phone, and fully trusted his word even though we’ve never met him in person. He has a lot of experience and information. We are truly happy to find him and he helped us to confidently choose the right products for us. We are very excited to have a Napoleon bbq and dimplex fireplace as part of our home and we are looking forward to enjoying them for many years to come. We recommend anyone who is looking for a bbq or fireplace to definitely contact Edward from classic fireplace and bbq store.
Negar ? & Aron

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Company Response

Thank you so much for the very positive review. We are so happy to read that you enjoyed your experience with Classic Fireplace and we look forward to working with you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Classic Fireplace & Bbq Store

TORONTO - AJAX - WHITBY - SCARBOROUGH // Classic Fireplace & BBQ Store is YOUR FIREPLACE PROFESSIONAL. We carry gas, electric & wood fireplaces (traditional, contemporary & modern), custom fireplace doors & mantels. Accessories including tool sets, screens & wood holders. BBQs, Smokers, charcoal grills and accessories!

CATEGORIES
Fireplaces and BBQ Equipment & Service
PRODUCTS
Gas fireplaces, wood stoves, electric fireplaces, gas inserts, gas logo sets, outdoor fireplaces, mantels, custom fireplace doors, custom mantels, toolsets, screens, hearth cleaning products. Natural gas and propane BBQs, built-in BBQs, charcoal grills, smokers, portable BBQs, BBQ accessories, patio heaters.
SERVICES
Professional gas, wood and electric fireplaces sales and installation. Fireplace service. BBQ sales experts.
BRANDS
Napoleon, Valor, Stuv, Jotul, Montigo, Ortal, Morso, Dimplex, Amantii, HearthStone, Solas, Real-Fyre, Multi-Cast, Fires of Tradition, Anvil, Pilgrim, Minuteman, FDM Co, Thermo-Rite, WD Metalcraft, Rutland, Big Green Egg, Lynx, The Outdoor Great Room Company, Dekko Concrete, HPC,
STYLES
Traditional, Contemporary, Transitional, Modern
WEBSITE
https://www.classicfireplace.ca
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
VISA, Mastercard, American Express, personal cheque & cash
LICENSES
Certified Gas Technicians, WETT (Wood Energy Technology Transfer) certified & TSSA licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Product specific.
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