We looked at many companies before selecting Classic Fireplace in Whitby. We had a complex fireplace issue so we had endless questions. Karen came to our home to help us navigate our options. Karen was very patient, diligent and friendly.
The installers, Dwayne & Kyle, did a fantastic job. They were so patient and helpful. They did the unit install and we are doing the framing/tile ourselves. They gave us some great suggestions for completing our project. They protected our floors and cleaned the job site.
The end result is simply gorgeous. We chose a linear Vector gas fireplace and it was installed to perfection. It is SO refreshing to deal with a company who always answers their phone and responds to inquiries immediately. They obviously value customer satisfaction. The day after the install, Karen called to make sure we were pleased with the result. We highly recommend this company! With thanks, A&K.
- Company Response
Thank you so much for your kind words. We really appreciate you taking the time to write such a glowing review and are glad that you enjoyed your experience with us. We look forward to working with you again in the future.