Haven Home Climate Care

Heating & Air Conditioning
2495 Princess Street Kingston ON K7M 3G1
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97%

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Reviews by rating (past 12 months)

Reviews for Haven Home Climate Care

Average customer rating:
9.8 10 (97 reviews)

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Private User
Private User
Private User reviews Kingston, ON
10/10

Gas Fireplace Service by Nick

Prompt, Professional, friendly and efficient home visit from technician Nick. As a new home owner I needed instruction regarding gas pilot light as well as an overall cleaning. Nick was able to both instruct me for future care as well as get the unit up and running. Much appreciated! Will use this service with confidence in the future.

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Company Response

Thanks for your business! We are glad things went so well.

Private User
Private User
Private User reviews Kingston, ON
10/10

Air conditioner furnace fireplace replace

Thank you Aaron and Willy for the professional efficient polite clean service
I was a little reluctant to change the old but thank you Mike for showing and explaining to me what was wrong with the old
Thank you Herb for helping pick out the new
Thank you ladies for being so patient with me
I will definitely recommend Haven Homes

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Company Response

Thanks for your business!

53glenora in Kingston
53glenora in Kingston
0 reviews Kingston, ON
10/10

installation of air conitioner and furnace

We were very satisfied with the work done by Aaron and Willy. They were very professional, polite and answered all our questions. A very personable duo. A job well done! Would recommend Haven Home Climate are to anyone.

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Company Response

Thanks for your business!

Private User
Private User
Private User reviews Gananoque, ON
10/10

Furnace and air conditioner installation

Andrew and Ken were very meticulous, personable and generally great guys.
They got our new furnace air conditioning installation up and running today and stayed until they were really satisfied with their effort.

Due to scheduling the team will be back in a couple of weeks to set up and complete the gas hookup. We told the scheduling staff that we could wait so they could schedule jobs for others who needed to have rush installation for medical reasons. So our 2 day schedule will be completed in a couple of weeks.

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Company Response

Thanks for you kind words and business!!

Private User
Private User
Private User reviews Kingston, ON
10/10

Best service ever

Scott & Switzer installed our hot water tanker this past week and John did the annual service call on the A.C. They were punctual, professional, organized and clean-working. Thumbs up to all Haven Home service people and to the company.

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Company Response

Thanks for your business! We appreciate it!

Phil in Kingston
Phil in Kingston
0 reviews Kingston, ON
10/10

air conditioner repair

Had our air conditioner repaired yesterday be Brendon. He was extremely knowledgeable and pleasant, as are all the service techs we’ve met from Haven Home. I recommend the company highly.

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Company Response

Thanks for your business Phil!

Private User
Private User
Private User reviews Toronto, ON
10/10

Air conditioner install

Friendly, courteous service from sales to service. Everything explained step by step with sales rep and 2 installers. Advice given regarding furnace replacement but not pushy. Will use this company again.

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Company Response

Thanks for your business!

Sandi
Sandi
2 reviews Amherstview, ON
10/10

Napoleon Air Conditioner install

Andrew and Phil were the two gentlemen that showed up just after 8:00 a.m. to start the install of our new air conditioner. They were both courteous and friendly. They worked as a team and once they started the job they work without a break until they finished the complete install. The installation was neat and tidy and left the areas inside and out clean and free of debris. Once all was done they both walked us through what they did downstairs and and outside.
We will certainly use your company in the future and hope Andrew and Phil are our techs. Thank you.

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Company Response

Thanks for your business Sandi!

Private User
Private User
Private User reviews Stella, ON
8/10

Air conditioner

The salesman was very good and exerted no pressure. However, this new air conditioner is having difficulty reaching the desired temperature (25C) on a very hot day. When a serviceman came to check it out, he said I probably should have been sold a larger machine for the size of my home. My 17-year-old air conditioner did not have this problem. So I'm somewhat disappointed so far and hope for further help from this company.

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Company Response

As discussed yesterday, with some fan speed adjustments the unit was able to maintain temperature and you were going to monitor and let the office know if you were still having issues. Please feel free to contact us 613-634-7722.

Thanks,
Marci

Private User
Private User
Private User reviews Kingston, ON
10/10

Yearly servicing

Yesterday I had my yearly check up and I am very satisfied with the service. Gary showed what he was doing at all stage of the job and explained all along. He is a great teacher, and is an asset to your company.
Alice Pignal
975 Hudson Drive

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Company Response

Thanks for your kind words about Gary! We appreciate your business

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Haven Home Climate Care

Haven Home ClimateCare is a progressive heating, cooling, indoor air quality and fireplace company serving Kingston and the surrounding areas. We specialize in green options for heating and cooling your home including hybrid heat pump systems, geothermal, on-demand water systems, and hybrid hot water heaters. Family owned and operated.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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