Rockland Textiles (Ottawa)

Fabric Shops
2487 Kaladar Avenue Ottawa ON
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HomeStars  >  Fabric Shops in Ottawa  >  Rockland Textiles (Ottawa)  >  Disappointing visit and will never return
Private User
Private User
Private User reviews Ottawa, ON

Disappointing visit and will never return

The Fabric & Upholstery Shop (formerly known as Rockland Textiles) has opened its new store in Stittsville so I decided to check it out and visited it in April 2018. It is quite a different layout than most fabric stores and exuded professionalism from looking in from the doorway....and then I spoke to the sales lady. This was the most unhelpful and unwelcoming sales person I think have ever met and with an attitude that you were disturbing her when you asked a question. And when you did ask a question she did not know the answer about the fabrics they had and to help you find what you were looking for. So I thought I would give her the benefit of the doubt thinking she was new to the store and the world of fabric so really did not know anything. Her response was she had 10 years of experience! With the attitude of such employees - who are supposed to the there to be welcoming and to help customers - this store will not last in my view - - and I for one will not return. Completely uninviting, unwelcoming and unhelpful. No store appearance can make up for terrible employees

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