I was greeted at my door with a handshake and introductions from Cass, Michael and Chris. Fine gentlemen!!! They saw my stress with the overwhelming amount of work with the move and quickly reassured me that they were there to make everything as stress free as possible ... and they did!! They did a full walk through to prepare themselves and off they went. They wrapped everything carefully and efficiently, loading the truck to max capacity like putting together a puzzle. I was truly impressed at the work ethics and how courteous these young boys were. I highly recommend this company!!!
Thank you Cass, Michael and Chris!!! You were amazing!!!
Hi. My daughter was doing a local move after having just moved across Canada. We were so impressed with the team at Two men and a Truck!! They made everything so easy for us and did everything they could to make it stress free. The Office Team and the Moving team were such a pleasure to deal with. The Movers were on time, careful, quick, accommodating and had great senses of humour!! I apologize as I can't remember their names but if you every luck into having them, it will make such a difference. Thanks to both Chris and Sharon for all their help.
The moving team I had was phenomenal! They were very helpful, personable and overall amazing! I would highly recommend!
We are happy you had a great experience, thank you for your kimd words!
I’ve used this moving company before and have had great experiences every time. They’re reliable, professional, courteous and take good care to protect your possessions and keep the secure during the move. I’d highly recommend them.
I am very pleased with how these guys work. Most of all I was afraid that the furniture would be damaged or the walls would be scratched. As a result, there is no damage. And everything was done very quickly! I Would definitely recommend Two Men and a Truck.
I moved from downtown to North York in January 2019. The movers failed to wrap any of my bedroom furniture. My 2 nightstands, my bed and a lamp were damaged, along with other small items. I reported the damage immediately on the day of the move and the movers said that someone would contact me for repairs or reimbursement. I did not hear back for 2 months so I called the office every week for 3 months and still did not get a call back. It was clear they would not be helpful. I then threatened to file a claim in small claims court, and at that point the new general manager (Jeff Latanville) came by to inspect the damage. He promised that the items would be repaired in short order. Again, no follow up. He finally sent the repair person in October of 2019, 9 months after the damage. The lamp was not repairable, so he promised to order a new one. Again, he failed to follow up and when he did he acted surprised that I had not received the replacement lamp. He promised that he had ordered it 3 weeks earlier. I pushed to get a copy of his purchase order and found out from the store that he had not told me the truth, he had only ordered the lamp on the day that I got him on the phone. This dishonest behaviour coupled by the time it took to repair my furniture was unacceptable.
The two young guys were good at moving the furniture. But they used foul language between themselves which I thought was very unprofessional.
Also, at the end of the move the time was 3 1/2 hours as predicted in the quote which was $700. But the company wanted to tack on an extra hour and a half for travel time.
I thought "dock to dock" meant furniture pickup dock and destination drop-off dock. But the office said it was office dock to office dock!
The actual time it took them to run back and forth from their office was only 40 minutes.
I argued the point vociferously and they backed off, but I thought this was very poor practice and hence my low rating.
" Moving is stressful to begin with but the entire experience was pain free from the phone call to enquire, to the guys that came to give us a quote to the moving team. Everyone was pleasant. It was actually a breath of fresh air to have the move done sooner than the quote stated so we had to pay less money than the quote. I would highly recommend this company.”
We’re the "Movers Who Care®". We're a lot more than two men and one truck when we need to be so no move is too big or too small.
With a 96% customer referral rate TWO MEN AND A TRUCK® is not just a moving company - We're a Customer Service Company that moves people. It's our goal to exceed your expectations on each and every move.