Torwin Windows & Doors Ltd

Windows & Doors Installation & Service
2651 John St Markham ON L3R 2W5
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Mark B.
Mark B.
16 reviews North York, ON
10/10

All New Windows

I had Torwin do some work for me two years ago when I had two six-foot sliding patio doors replaced at my house in North York. Since that time, some of the windows began leaking and/or falling apart, so I decided to give Torwin a call since I was pleased with their earlier work on the patio doors.

Once again Tony in sales was good to work with. He invited me to take a look at the product at the showroom. He was happy to answer all my questions about the windows and made changes to my price quote quickly whenever I changed my mind on some aspect of the windows. He did a walk-through with me after the job was done to make sure everything was done right.

Torwin was able to accomodate my request to have the windows installed before I went on vacation in mid-December. The crew worked quickly yet carefully and didn't make more of a mess (inside and outside) than necessary. It was great that they worked on the weekend so I didn't have to miss work the following week.

My only concern with the overall experience was that the installer who took the detailed measurements, who had decades of experience, wasn't the person who did the installation. He and I had talked about some of the potential issues and specific things I wanted done, so it would have have nice to have him do the installation.

In the end this was a minor detail and I am very satisfied with Torwin's work. They are a professional company doing high quality work. I would recommend Torwin and would not hesitate to hire them again. The windows look fantastic, including the 3.5 inch trim.

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Company Response

Thank you so much for the great feedback. It was an absolute pleasure to work with you. Enjoy the new windows!