The Concord Group

Asbestos, Lead, and Radon Removal
17-160 Applewood Crescent Vaughan ON L4K 4G2
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Reviews for The Concord Group

Average customer rating:
8.1 10 (44 reviews)

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Robert-john
Robert-john
0 reviews Halton Hills, ON
10/10

Cold celar mould removal

Had mould growing in my cold celar and didn’t know what to do. We called so many places and no one could help. We called concord group and with in 24 hours they came fixed the problem and very satisfied with the job. 2 guys 3 hours very professional guys. Full hassmat equipment. Before and after pics.

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Private User
Private User
Private User reviews Toronto, ON
0/10

Check for mould

My husband and I met two guys that attended my home from this company. I asked them if they were here to remove mould. They said no,no,no we are not the mould guys. We are just here to cut the drywall. They cut a piece of drywall 13" by 12" and looked into the hole and said there was no mould. One of them called someone (I assume Paul, the owner). Every time I call Paul answers the phone. They told him there is no mould. Then they left. This company then sends me an invoice for all the work they did totalling over $2,000. I emailed them telling them this was incorrect and that they did not treat mould as there was none and to bill me for the drywall cut. They then send me an invoice in excess of $700.00 with a list of work done...hmmmm. I do not recommend them. Oh and the woman that send the invoices do not have a phone number to talk with.

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Company Response

Sorry to hear about your experience. We did check the schedule and there were two license mould remediation contractors dispatch to you. There must've been some form of miscommunication. However the good news was that there was no mould and in the end we accepted what you wanted to pay.

Elena in North York
Elena in North York
1 review Brampton, ON
4/10

Kitec plumbing replacement

Over the top pricing for a few days of work!! Good work but I found out later it’s supposed to be a lot less expensive!!! $8,100 plus Hst to replace kitec plumbing and fixing up the walls in a 2 bed + den condo! I was under the impression that the entire plumbing system must be changes and that’s why it’s so expensive, then I found out it was only some pipes which took 1 day to replace!

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Company Response

Sorry to hear this. There are five or six plumbing companies working at the complex doing the kitec removal. I'll pricing is actually in the middle.However glad to hear that you were happy with the work.

0/10

Asbestos/ Vermiculite Abatement (Removal) In Attic

Worst service I've ever seen out of a professional organization. Basically they did not follow any of the Asbestos abatement removal procedures during the removal in my house. The entire house became contaminated. I had to tell them to clean the house but they only cleaned a portion of the bedroom. Entire house was left contaminated. I had to clean it myself. They refused to admit they did anything wrong and still had the nerve to ask for full payment.

They will harass you for months to secure the job, make all kinds of promises, fast talking supervisors who will never show up but will call you to help the sales pitch or to over talk you and tell you they did nothing wrong.

I would never recommend them to anyone. I have lots of pictures and more information if anyone would like to know more.

1 of 1 people found this review helpful.
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Company Response

Dear client, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We use a specially designed vacuum system to remove vermiculite insulation directly to our truck through an opening in the roof. There are no bags carried through the house, so harmful fibers won’t be released into the air, and cross contaminate your house. An enclosure under negative pressure was built under the hatch for the technicians to get dressed and undressed.

After raising concerns about your house being contaminated and asking us for a significant discount, we did a PCM air sample the next day to ensure no such thing happened, and put your mind at ease. Our goal is total satisfaction of all our customers, and provide positive experience.

We have a lot more details on this project, for more clarifications please contact us.

Best,

Paul T.

Mahen in Ajax
Mahen in Ajax
0 reviews Ajax, ON
10/10

Basement Finishing

We decided to complete the finishing of our basement this year. We purchased our home new from the builder 11 years ago.
We got 5 quotes and it included large basement renovators in the GTA. Most quotes were close in pricing including Concord but Concord offered the best design concept, detailed quote, and value added features that were not offered or priced extra with the others.
Paul was the first to reach out to me and was very friendly, knowledgeable and paid attention to all our concerns and needs. Tracy did a great job with the design and 3D drawings. Gerard and Alan the supervisor and project manager were also great to work with. Alan was very knowledgeable and provided great ideas and options to the entire project. The project finishing is of top notch quality and I did not have to tell them to fix anything. I could not find any issues!
Project was planned for 4-5 weeks but everything was completed in 3 weeks including custom cabinets.
We are very happy we chose Concord and will definitely use them again for other renovation projects within the house. We will also highly recommend them to family and friends.
Thank You Concord!

Mahen & Meira Chitsabesan

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Private User
Private User
Private User reviews Toronto, ON
9/10

Project proposal

Arranged appointment for Eric from the Corncord Group to advise me on on installing vanity in bathroom and one full basement renovation. He grasped very quickly my vision and provided excellent advise. He prepared a proposal and quote for the bathroom renovation within the week. I decided to put both projects on hold because preferred to not have contractors in my home due to Toronto Covid numbers so high.

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Peter Toller
Peter Toller
0 reviews Mississauga, ON
10/10

Mold Removal

My wife and I had no idea we had mold in our attic. It was only when we asked a company to quote on insulation that we learned we had a problem. I found The Concord Group on-line and, when I phoned the company, the owner made me feel comfortable. Our mold problem became his priority and he assured me that his team had the knowledge and equipment to remove all the mold in our attic. The two employees arrived in the early morning. They were cheerful and got right down to the business of mold removal. By showing us before and after photos my wife and I are confident we no longer have mold in our attic. I recommend The Concord Group most highly and give them 10 stars!

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margaret1582
margaret1582
0 reviews Toronto, ON
10/10

Removal of mold and mildew from bathtub

Mold and mildew was 100% removed from bathtub; scrubber used to capture mold/mildew spores from the air in apt.; special vacuum used for similar purpose (?); a lot of equipment was used possibly for other functions as well!

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Ali in Mississauga
Ali in Mississauga
4 reviews Richmond Hill, ON
10/10

Mold in the basement

We discovered a wet carpet in our basement storeroom which is rarely used and quite a bit of mold on the carpet and bottom of the dry walls.
One phone call to the Concord Group and it was taken care of!
Paul together with Gerard, Fady and Joe were courteous and professional all along the way.
The work was carried out in an expeditious and professional manner which exceeded our expectations!
I would highly recommend them.

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Company Response

Hello Ali,

Thank you for your feedback. Great to hear you were happy with our services!

Thank You

The Concord Group

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Concord Group

The Concord Group began as a carpet cleaning company in 1983. As our business gained a reputation for quality and customer satisfaction, we began receiving requests for other services. Eventually the volume of requests led us to expand to renovations, interior and exterior decor, painting, electrical, plumbing, and a number of other services.

The Concord Group has become a one-stop-shop for all your home and business needs. We began as a small family organization and although we have grown ten-fold throughout the years, we maintain our dedication to providing a friendly and courteous environment. We pride ourselves on our prompt reliable service, which is available 24 hours a day, 7 days a week.

We offer water and flood damage repair, waterproofing, mould removal, carpet cleaning, and home renovations and restoration. We pride ourselves on our prompt reliable service, which is available 24 hours a day, 7 days a week.

CATEGORIES
Asbestos, Lead, and Radon Removal, Mold Detection & Removal, Waterproofing, Basement Renovation, Bathroom Renovation, and Paint & Wallpaper Contractors
WEBSITE
http://theconcordgroup.ca/
YEAR ESTABLISHED
34
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash, Visa/Mastercard, Cheque
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