For some reason, there was all of a sudden a large hole in the door seal of our Samsung washing machine. Based on prior reviews, I got in touch with Joe via email to have it repaired. I received a prompt reply that he would not be in the area, but Danny could have a look at it. I cannot say enough about Danny's expertise and dedication to client service. He was able to replace the door seal without removing the dryer on top of the washer - a big savings in time and effort, as both are located in a small space and not easily moved. He also did not charge me upfront for the replacement door seal, whereas another provider wanted over $200 upfront. He communicated clearly throughout the repair process and was very professional. His cost was a significant savings over another quote, and was done quickly. I would happily recommend Danny and Joe for future appliance repairs.
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- Company Response
Thank you for taking the time to write such a wonderful review.
I am so glad my collogue could help you out. Hopefully I can help you again in the future when needed.
Joe The Appliance Guy
web site: theapplianceguy.ca