Sleep Country Canada

We bought two mattress sets. One for our room and one for the guest bedroom. Our King Size mattress had a defect. We called sleep country, and they replaced immediately with no fuss. It was great to deal with a company that stands behind their product. We are very satisfied with the replacement mattress, and with the guest room set, which has been taken over by one of the kids who preferred it to the set they had.

After landing in a new country, we had disturbed sleep for a long time. Then we decided to buy matress from sleep country the problem was solved and getting up happily from the bed. I am recommending to my clients. Thanks SLEEP COUNTRY.

Their ten years warranty is like this: if the matress sags for 1 and a half inches (when you're not on it) they exchange it for you. We got a Simmons matress ($2000 worth) and it lost its form in a few months. We lost our sleep, lots of back pain, etc. etc. We have been sleeping on a few hundred dollar futon for months with no problem. Sleep country won't take it back because it doesn't meet the conditions (it didn't sag enough!!). Can you imagine a mattress without a pillow top sagging 1 1/2 inches? It would cripple the heck out of you. So warranty stuff is a joke. I suggest go get a cheap mattress from any other store, use until it deforms, throw that and go get another one. These expensive mattresses are so not worth it.

THE SALES PEOPLE AT THIS STORE WERE VERY FRIENDLY AND HELPFUL. THEY WERE ABLE TO ASSIST US WITH THE CHOICE OF MATTRESS AND WE ARE VERY PLEASED WITH OUR CHOICE.

excellent after delivery service - delivered when promised. Had a problem with the remote and upon calling correct advise was given over the phone to correct the problem. We now sleep like babies everynight.

It was actually at the location @ Wanless & Highway 10 (Hurontario) but it wasn't listed here. My husband and I had tried the bed at a Home Show and didn't purchase at the time. Went to the location at Wanless & Highway 10 (Hurontario) and got information from Mike Stuart. Went back this week and purchased, with delivery for next week. Mike was exceptional to deal with.

Bought a mattress from Sleep Country and had excellent service in the delivery. They called and told me when they would arrive and were right on time. Delivered the mattress, set in up and took old mattress away.

Would highly recommend.

I bought my mattress paying more but thinking I was getting better service and a 60 day return policy. the delivery was scheduled and no one showed up the second delivery date was met but 4 hours late. they didnt wear bootties, were rude even though I was trying to be nice since it most likely wasn't their fault that they were overbooked. The mattress was dirty, sewn funny, and long threads hanging all over it. there wasnt even any tags on it. I didnt want to accept it but they said they had to leave it. I questioned if it was new. I remember when I was buying it that the salesperson was very stressful in if there was any dirt on it they wouldnt service it, but they expected me to sleep on one that was delivered dirt and from who knows where. they finally did replace it and this one was new in a package and with all the tags. it is an ok mattress but I paid way too much compared to what is out on the market elsewhere. I know better for next time.

They are great, They know there stuff and very easy to business with. I love that they take back your old bed and supply it to needy. It's a win win for everyone.

Reg helped my wife and I find a bed that comfortable and satisfactory to both of us.
He asked us various questions of our sleeping habits and recommeded beds to try and ones to avoid. He steered us away from the cheap beds and also the expensive adjustable pressure beds.
Reg's humour, product knowledge and patience with customers make him a good sales rep.