Shop 2nd hand if you have to but NEVER give this joint 2 cents...wouldn't approve warranty exchange...contacted manufacturer who agreed to give me one.chose a new mattress was aware I had to pay the difference. Get the receipt and the wrong model was entered as replacement so I called had the one we actually wanted ordered(if I didn't catch this the schmuck would have gotten the wrong replacement) I said what is the new price of the model we want and he said the same. I said how's that possible this model you priced is WAY more than the model I choose and according to the prices pinned to each of the bed that also confirmed what I as saying then he went on oh about SECRET PRICING he originally said I have to pay RETAIL pricing so which is it? for serious real and I said ok fine I guess you can do that but how can to different models have the exact same secret pricing? It just does mam..ahhh I see so it's gonna be like this you just want to make $150+ tax off my warranty replacement?! He said store mgr couldn't change it so there would be no difference I know mattresses can be dickered 25-30% easy but 7.5% just couldn't be lost pfffffft inept Scheister not even a mgr works out of this store but in another city!!! No hard
Copy or online access to their warranty exchange policies so basically don't ask questions and whatever we make up goes! Unreal organization or at least in my city!! PS sleep country customer service agent confirmed secret pricing does exist but she said IT was strange 2 different models would have the same secret pricing.
- Approximate cost of services:
- $2,100.00