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Serta Mattress Company

53 Courtland Ave Vaughan ON L4K 3T2
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HomeStars  >  Mattresses in Vaughan  >  Serta Mattress Company  >  Claims department extremely unprofessional
Private User
Private User
Private User reviews Toronto, ON

Claims department extremely unprofessional

Extremely rude and unprofessional employee in the claims dept. She kept making every excuse to not have my mattress replaced when clearly there was an issue. I even have the letter which claims that the body impression were more than the allowable limit. However she kept saying stuff like its a typo and your mattress is a low end and that cant expect quality on low end products from Serta...Save your $$$ and spend it on another brand and company

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