Rooter Group Inc

Drain Services
Toronto ON
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Drain Services
Rooter Group Inc
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97%

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Reviews for Rooter Group Inc

Average customer rating:
9.9 10 (53 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Drain Replacement Review for Rooter Group Inc.

I called Mirko and Lester at Rooter Group Inc. because we were having drain problems. They did a drain replacement. The crew dug 2 holes, 2×5 ft, 8 ft. deep. They also had to dig out or move large boulders. After the holes were dug, they had a pipe burster machine to push through the old drain and pull heavy duty plastic pipes through one hole to the other. They sealed everything, replaced soil and sod. You wouldnt know that they had dug up our yard. EXCELLENT CREW! EXCELLENT JOB!
Paul and Jackie, Mississauga, ON

Approximate cost of services:
$15,000.00
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Company Response

Thank you so much for the review Paul and Jackie. I'm so glad you're happy with our revolutionary drain replacement system. Our innovative approach involves a streamlined process to replace the main drain, ensuring a quicker turnaround time and minimal disruption to your property, as you experienced. It was a pleasure doing business with you, and I look forward to seeing you again.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

Lorenzo & Julie from Concord
Lorenzo & Julie from Concord
7 reviews Vaughan, ON
10/10

Toilet removal and replacement

I have used Rooter Group Inc a few times in the past and I will continue to use them in the future. I called them in the morning to tell them I had purchased 4 toilets and asked if they could remove the old ones and replace them with the new ones. They were at my place in the afternoon ready to work and it was completed without any issues. Lester and Sean know thier stull and its always a pleasure dealing with them. Fair pricing... great work!

Approximate cost of services:
$550.00
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Company Response

Thank you for the wonderful review and the recommendation. I'm glad we could help, it was our pleasure.

Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

Private User
Private User
Private User reviews Toronto, ON
10/10

Clogged sewer pipe

My dad's home had a completely clogged sewer pipe that needed immediate attention. Lester and the team at Rooter Group were at his home within 2 hours and resolved the issue the same day. As they were examining the issue, they shared what they had found, outlined the cost and completed the job. Timely service, professional and integrity in customer pricing and communication.

Approximate cost of services:
$700.00
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Company Response

I'm glad we could help your dad and fix the problem right away. Thank you for your review. It was a pleasure doing business with you, and I look forward to seeing you again.

Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

Private User
Private User
Private User reviews Toronto, ON
10/10

drain replacement

I had a good experience with the Rooter Group, Inc. in February 2023. They accommodated their quote visit during an evening. Both the manager , Lester and main Drain Team Leader, Mirakle provided good ideas and answered many questions, explained the options and specific steps. They provided separate quotes if partial work was ordered or various sections only done. The crew are very experienced and familiar with the proper code/ standards and the use of new drain materials.
I had a laundry backup from the Fall 2022 and required this to change the vertical, clay pipe, as a branch to the Main, clay drain. Since I had previous blockages and still a root invasion to some areas of the Main drain, I chose to change the entire Main drain and branch pipes for the Kitchen vertical pipe and the change for the upstairs vertical stack. This one was rusting away.
They 4 man- crew came and did all the work for the 4 days. With digging up the cement floor , they minimized the cement residue, in the air but using their Driller with a damp towel to the drill bit. Even though, I tarped up the areas, there was minimal residue on the tarps. Each completion of the work day, the crew swept the floors. The put the dirt in bags, not out in the work area. This allowed a cleaner work site and ease of old dirt back over the new drains. The last day they even mopped the floors.
The new Y- vertical pipe allows for the washing machine water to go down here, rather than the old set up of going through the laundry sink.
With the Vertical stack from upstairs, the crew was careful to shield the copper piping surrounding the old steel stack, so with demolition, the water pipes were not damaged. The old gradient from the vertical stack was not downward. They improved the gradient with the new set up, adjusted the higher end from here and lowered towards the outside of the house.
The crew also added a new sited, toilet drain on the 3rd day. This was not in the original quote or discussed. They were able to adjust their work progress accordingly. The extra cost was reasonable.
The crew was patient with aligning , making the gradient downward for the 3 -Y connections to the Main drain. They double checked each connection with a camera view through the drains, prior to putting the dirt and applying the new cement to the floor. The cement floor gradient was smooth and transitioned well, so that the old VCT tiles they removed would easily glue back on. ( only two new tiles were required) .
Each branch drain had a clean- out access port. My Kitchen branch had gasket which did not allow a complete seal. With Lesters suggestion- wrap with Teflon tape and extra tightening, it is not leaking now. Mirakle, came over to check that out.
I am very happy with this crews quality of workmanship, giving good description of the project progression/ customer service , the cleaning up each work day completion. The costs were reasonable.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for the wonderful and very detailed review. I'm glad we could help, it was our pleasure.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

Conny
Conny
1 review Brampton, ON
10/10

Excellent service

Excellent service, unclogged the drain in no time. Gentleman was knowledgeable and friendly. I highly recommend them.

Approximate cost of services:
$290.00
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Company Response

Hi Conny, thank you for the wonderful review and the recommendation. I'm glad we could help.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement tub drain

I had a basement bathtub drain that I could not snake myself. The response from Lester was prompt. The works was fast and efficient. It was a bit pricey but likely worth it.

Approximate cost of services:
$200.00
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Company Response

I'm glad we could help. Thank you for the review, I really appreciate it.

Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

StewartRex
StewartRex
0 reviews Toronto, ON
10/10

kitchen drains

I had a clogged drain and was unable to fix it myself after much effort. After unsuccessfully contacting several other companies I called Rooter Group, and was impressed from start to finish. They responded quickly and did an excellent job at a very reasonable rate. The work was thorough and professionally done. Great work, and friendly to work with. Highly recommended.

Approximate cost of services:
$270.00
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Company Response

Thank you for the wonderful review and the recommendation. I'm glad we could help, it was our pleasure.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

Teddy
Teddy
1 review Toronto, ON
10/10

Plumber

FAST emergency service ! Unplugged my toilet !
Came on a Sunday . No one else even responded !

Approximate cost of services:
$300.00
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Company Response

Thank you Teddy. I'm glad we could find a solution and fix the problem. I appreciate your review and the recommendation. It was a pleasure doing business with you, and I look forward to seeing you again.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

Private User
Private User
Private User reviews Toronto, ON
10/10

Main Line Drain Replacement

We were thrilled with the workmanship of the dedicated plumbing team of Lester and Mirko. For six years we had a strong sewage smell emanating from our basement. Various plumbers would come and offer up quick patchwork solutions that were costly and never solved the problem, which just grew worse and worse.

When we called Lester and Mirko, they took the time to listen to our concerns and observations. They did a lot of investigative plumbing work and solved our problem completely.

They replaced our main drain line, added a backwater valve, p-traps and proper floor drainage. Now our home is safe and smell free. They were honest and thorough with their work, as well as courteous, respectful and kind.

We wish we had called them from the start as we would have saved a lot of headaches, time and money!

Approximate cost of services:
$17,000.00
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Company Response

Thank you for the kind words, I'm glad we could fix the problem. I really appreciate your review and the recommendation. It was a pleasure doing business with you and I look forward to seeing you again.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

Vinita from Toronto
Vinita from Toronto
2 reviews Toronto, ON
10/10

Sewer backup

Just before the July long weekend sewage was backing up in my basement. I called Lester and Sean was at my house within the hour. Sean snaked in and removed a lot of tree roots from the old pipes. The issue was resolved in an hours time and within the quoted price, which was reasonable.
The Rooter team is very knowledgeable and provided recommendations for permanent resolution as well. I am thankful for their quick response and job well done. I will surely consider this team in future and recommend them to others.

Approximate cost of services:
$300.00
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Company Response

Thank you very much, Vinita. I really appreciate your review and recommendation. It was a pleasure doing business with you and I look forward to seeing you again.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rooter Group Inc

Rooter Group Inc. is your resource for plumbing, sewer, and drain services. We pride ourselves on offering 24-hour emergency services, ensuring we can take care of the problem as soon as possible. Backed by more than 20 years of experience in the field, our team understands that drains and their related systems can be unpredictable, which is why we come to you right when you need us. CAN'T FLUSH? WE RUSH! Service Areas: Etobicoke, Mississauga, Toronto, Vaughan, Oakville, Caledon, Markham, North York, Richmond Hill, Newmarket, Thornhill, and Scarborough.

CATEGORIES
Plumbing, Drain Services, and Drainage Contractors
SERVICES
Unclog drain, Sewer Cleaning, Drain Cleaning and Maintenance, Power Flushing, Drain Camera Inspections, Basement Waterproofing, Backwater Valve and Sump Pump Installation, Plumbing, Fix Leaky Basement
SPECIALITIES
Established in 2000. Our team is dedicated to prompt, quality services. We believe in building long-term relationships with our customers. We are available 24/7 and never charge extra for nights or weekends. CAN'T FLUSH? WE RUSH!
WEBSITE
https://rootergroupinc.ca/
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.