We waited over 24 hours for a technician to come to our place and check a leaking bathroom faucet. Initially, we were told that it would take about 5 hours to have someone come out. The visit costs $56 with tax.
We waited from approximately Friday at noon to Saturday at 11:45am. We were offered a $50 rebate for the inconvenience if we agreed to fix the faucet with this company.
When the technician came he quoted us $650 + tax as the cheapest option and $850+ tax for the more expensive, "better quality faucet". We have a Pfister faucet that costs $150+ tax when bought new. Ridiculous.
In short, this company wasted our time and did not provide the quality service that seems to be advertised here.
Do not waste your time with a company that rips people off in moments when they need speedy and reliable work the most.
Shame on the company and its owners!
- Approximate cost of services:
- $56.00
- Company Response
We are sorry that you are unhappy. We do not supply the "cheaper" big box store faucets that you had hoped to obtain. This is because they break very quickly and our customers have too many problems with them. Any professional Plumbers would never shop at Home Depot for this reason. We did respond to your call in less than 24 hours and our price was $553 which includes quality parts, full installation and warranty. Please call us to see how we can resolve any concerns that you have. 100% customer satisfaction is our Top Priority. Sincerely,
Priority Plumbing
https://priorityplumbing.ca
416-762-8662