Pinewood Heating & Air Conditioning

Heating & Air Conditioning
250 Cochrane Drive, Unit 7 Markham ON L3R
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Ronald from Markham
Ronald from Markham
2 reviews Markham, ON
1/10

Fix furnace pilot light

In the spring, my furnace would not come on. I notice there was no pilot light. I power on and off the furnace and still there was no pilot light. I call several companies, all wanted $100 for just to diagnose the problem. Pinewood also require the $100 to identify the issue but said they will deduct this amount if I would go with them to do the repair. It turn out to be a faulty ignitor that needs to be replaced. They then wanted to charge me $200 for the ignitor and said if I am not happy with their price, I can just pay them $100 for the 5 minute diagnostic (which I already told them over the phone that it is most likely the problem.) After several discussion, they took off 10%. The total time for the fix is 15 minutes (at this rate they would charge $860/hour of work)! Furnace ignitor retail cost $60-80! Will definitely not use their service and warn other to stay far far away.

Approximate cost of services:
$333.06
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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