Penfolds Roofing & Solar

Formerly Penfolds Roofing Inc
Roofing
Coquitlam BC V3K 6X3
Write a Review
Write a Review


HomeStars
Roofing
Penfolds Roofing & Solar
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Penfolds Roofing & Solar

Average customer rating:
9.6 10 (492 reviews)

Sort by

Mary and Mike van Geyn in Coquitlam
Mary and Mike van Geyn in Coquitlam
1 review Coquitlam, BC
10/10

New roof for our home

Our 25yr old home was in desperate need of a new roof, with the fall weather upon us. We contacted three different roofing companies -- the only one to return our calls was Penfolds. Shaun arranged a time to meet with us within the week -- his presentation was expert and professional, and he ensured we had all the information we needed to make our best decision.. His price was very reasonable.'
The proof of any company is in its crew. And the Penfolds crew were AMAZING! They arrived each day on time and ready to work (a rarity in this day)! They were curtious to us and respectful of our property, clearing away debris at every opportunity, and ensuring the area was clean at the end of the day. Our roof was completed in 4 days and looks fantastic!
Shaun took time to check in with us at the end of the job, to ensure we were satisfied. We watched as our neighbors, who chose a different roofing company, have1/2 of their roof torn off AGAIN, to correct the mistakes that had been made! "You get what you pay for, Shaun", my husband and I said.
Guarenteed, you'll get the BEST JOB, and roof, from Shaun and the Penfold's team!

Approximate cost of services:
$12,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Mary and Mike for this great review. At Penfolds Roofing we take great pride in all our installations. Shaun and his team always like to go the extra mile. Ken Mayhew, President

Penny in West vancouver
Penny in West vancouver
1 review West Vancouver, BC
10/10

roofing

We have had nightmare roofers before this. Penfolds were a dream! Professional, from the estimator to the worker teams. We got the Eco Roof and are really pleased with it.

Approximate cost of services:
$40,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Penny for your review. At Penfolds Roofing we do our best to exceed our customers expectations and we are pleased we did so for you. Regards Ken Mayhew President

nancy in Burnaby
nancy in Burnaby
2 reviews Burnaby, BC
10/10

roofing repair

initially replaced our cedar roof with a full time warrently cedar replica... the guys were very thorough and very professional... kept our yard very clean and tidy through out job... this job was also referred throough our neighbor who was also very happy

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Thank you Nancy. At Penfolds Roofing we pride ourselves on delivering a superior product and service. Ken Mayhew, President

frank in vancouver
frank in vancouver
2 reviews Vancouver, BC
7/10

Roof replacement

Overall I was satisfied with the work. I was originally slated to have the work start over a month later, but a cancellation occurred so I was able to get it done much sooner, so that was a good thing. The only complaint I had was that they kept their lawn sign out for weeks after the job was completed.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for this information Frank. We do our best to deliver an excellent product and service. Some times we get held up a little in the summer but I am pleased we were able to accomodate your timing. We will do our best to take our job sign down a little sooner. Perhaps we are too proud of our work! Regards Ken Mayhew, President

K&R in lower mainland
K&R in lower mainland
1 review ,
10/10

Roof Install

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We want to pass along to you the positive experience we had with Jonathan, Manny, and the rest of the crew with Penfolds.

As most consumers do we shopped around for a quote and a company to replace our roof. Penfolds is known by reputation to be one of the best roofing companies in the industry. We then contacted Jonathan in the Abbotsford location. He was extremely knowledgeable, patient, and helpful during his consultation with us. He is very personable, friendly and professional, definitely an asset to your company. As my husband and I are both in sales we appreciated his easy manner and sales approach.

After the deal was made, we were walked through the process, and knew what to expect during our roof replacement. The workmanship, skill and personal consideration of Manny and his crew was exceptional and well deserving of our appreciation as well.

In summary we are happy with Penfolds your staff and our new roof.

Approximate cost of services:
$0.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for these kind words. At Penfolds Roofing we strive to provide a positive customer experience. Kind Regards, Ken Mayhew, President

rosalie  in north vancouver
rosalie in north vancouver
3 reviews North Vancouver, BC
10/10

Roofing

Our re-roofing job included both tiles and torch-on. It also included some rebuilding of a rotted section and replacement of two skylights. Penfolds was the only company that we quoted who could handle the whole job and in a reasonable timeframe. We were very happy with the work done.

Approximate cost of services:
$5,000.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Rosalie. At Penfolds Roofing we focus on the "Roof as a System" and have trained our staff in all these facets of roofing. Regards, Ken Mayhew, President

anna - langley
anna - langley
1 review Langley, BC
8/10

New Roof

Good service, and were impressed overall with product.
There were a couple of minor problems, but they were very quick to fix any problems.
Still very happy with the new roof it has been a few years since we had it done.

Approximate cost of services:
$13,000.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi Anna, We always do our best to take care of all the details but occasionally we miss a few items. I am pleased we were able to take care of everything for you. Ken Mayhew President.

Caroline in Cloverdale
Caroline in Cloverdale
1 review Surrey, BC
10/10

Our roof

It was an expensive project but a large one and they installed a skylight in our kitchen to add some light. We have never had an issues with it after 3 years. They were very tidy, and cleaned up. We had a cedar roof prior and they put up a duroid shingle.

Approximate cost of services:
$24,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Caroline. We pride ourselves on delivering a great impression and I am pleased we did this for you. Regards Ken Mayhew, President

John J in North Vancouver
John J in North Vancouver
2 reviews North Vancouver, BC
8/10

new roof

the guys from penfolds, north vancouver, were very professional and helped out when the roof leaked in advance of when the work was schedualed to be done. they cleaned up everything afterwards, the roof looks good. they took care of the perimetre of our house, not damaging our plants and exterior.

Approximate cost of services:
$7,000.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you John for this vote of confidence. We do everything possible to meet our customers expectations. Ken Mayhew, President

Dm on the northshore
Dm on the northshore
1 review West Vancouver, BC
10/10

New Roof install

I had a fantastic experience with Jason at Penfolds. He was a great salesguy who made sure I knew what was going on. The roofers did a great job as Im the kinda girl that will go up on the roof to check out the work! I have already recommended to 2 other satisfied clients and continue to do so!

Approximate cost of services:
$20,000.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you JM for this vote of confidence. Jason has been with our company for nearly 10-years and he is a known to take care of all the details and is a big asset to our company and all our customers. Regards Ken Mayhew President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Penfolds Roofing & Solar

Penfolds Roofing & Solar has been serving the Greater Vancouver area and Fraser Valley since 1937, earning a reputation for honesty & quality craftsmanship with a wide range of superior re roofing shingles and roof shakes, such as the indestructible EcoRoof rubber shakes, including the latest technology in Solar PV. We service all types of roofs and customers, including Residential Re Roofing, Strata & Multi-Family properties, Commercial/Industrial, New Construction and we have a full service Service/Repairs department. We also provide renewable technologies as in Solar Photovoltaics (Solar Panels) while roofing, or by itself. We are a full service operation that warrantees and guarantees everything we do!

CATEGORIES
Roofing
PRODUCTS
Rubber Roofing Shakes & Slate, Cedar Shakes, Laminated Shingles, Metal Roofing and seamless flat roofing
SERVICES
Solar PV Full Installation, Roof Replacement, Gutter Installation, Chimney repairs & refurbishment, ventilation upgrades, skylights, and a whole lot more
WEBSITE
https://www.penfoldsroofing.com/?utm_source=HomeStars&utm_medium=Listing
YEAR ESTABLISHED
1937
NUMBER OF EMPLOYEES
150
RETURN POLICY
N/A
PAYMENT METHOD
Financing, Visa Master Card, Cheque
LICENSES
All business licenses current and up to date
MEMBERSHIPS
Shake & Shingle Association, GVHBA, LandlordBC
LIABILITY INSURANCE
Yes
DIPLOMAS
Registered & Current with WCB
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
We provide a written detailed scope of work with no hidden extra charges
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The most Extensive Warranties available in the Industry
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.