Penfolds Roofing & Solar

Formerly Penfolds Roofing Inc
Roofing
2230 Hartley Avenue Coquitlam BC V3K 6X3
Write a Review
Write a Review


InstagramFacebook
HomeStars
Roofing
Penfolds Roofing & Solar
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Penfolds Roofing & Solar

Average customer rating:
9.6 10 (478 reviews)

Sort by

Dan in Surrey
Dan in Surrey
1 review SURREY, BC
10/10

Replacement of cedar roof and skylights

We needed to replace our cedar shake roof and called a few roofing companies for quotes. Adam of Penfolds Roofing made an appointment to sit down with us and brought samples of the shingle and product information for us to look over.
Adam was extremely professional, knowledgeable and personable which made it easy for us to make the decision to go with Penfolds. The cost for the quality of roof we received was another deciding factor when compared to what the competition had to offer.
Most of the work was performed while we were away from the home. However on one particular day when we arrived home early we saw the crew hard at work. The amount of debris from the tear off which is placed on tarps around the home to protect the property etc was to be believed, yet by the time the crew left for the day you would never had known that the debris was ever there to begin with. Absolutely outstanding and professional crew.
Any issues or concerns we had during the project were immediately addressed by Adam and Penfolds Roofing to our complete satisfaction. The swift action taken regarding customer satisfaction as well as the quality of work and materials, is why we will choose to go with Penflolds again in the future. Penfolds proved that they are a roofing company you can trust.
Thank you once again to Adam and everyone involved in giving us a new roof over our heads; your professionalism and courtesy is very much appreciated.

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

At Penfolds Roofing we strive to exceed our customers expectations and we are pleased we did in this situation. Ken Mayhew, President.

D & A in Surrey
D & A in Surrey
1 review SURREY, BC
10/10

New Roof

All the people who worked on our roof installation were courteous and totally professional - they were considerate to everyone living in our neighbourhood - no loud music was played like we have heard from other roofers that have done work in this area. Tarps were even placed over our bushes next to the house to avoid any damage done to them. They were at the house early and worked right through the day and into the early evening. Everything was cleaned up every day and when the roof was completed all gutters were cleaned out as well. The quality of workmanship was excellent. Even our neighbours commented on how professional everything was handled. We would like to thank everybody at Penfolds who were involved in our roofing project for the superior service they provided for us.

Approximate cost of services:
$17,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for your kind words which will get passed on to all the workers. At Penfolds Roofing we strive to exceed our customers expectations and are pleased we have done so for you. Ken Mayhew, President

Thim Low in Surrey
Thim Low in Surrey
1 review SURREY, BC
10/10

Re-roofing

I like to thank Michael, Ron and crew of Gorge and Manny.
There are so many roofing contractors out there, the experience of choosing
the right one can be a daunting experience. Michael was the point-man
of Penfolds. His sales pitch was not pushy. In fact,he listens intently to
your needs and is always reassuring you that yours problems will be
solved.The crew `s work ethics are exemplary. They are neat , quiet ,polite,
obliging and produce fine workmanship. Ron , the field supervisor , will always
pick up your call if you have additional concerns during and after the job
is done.Many thanks once again!

Approximate cost of services:
$22,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We are very pleased that our "team" met all your expectations in re-roofing your home. Thank you for choosing Penfolds Roofing. Ken Mayhew, President

Karen and Justin Mufford in Langley
Karen and Justin Mufford in Langley
1 review LANGLEY, BC
10/10

New Roof

We would like to take this opportunity to thank Jonathan, Dave and their crew for exceptional service. Jay and his crew were always on time, polite, and very considerate of our situation as we were in the middle of selling our home. Jonathan followed up twice a day with us to make sure all was going well and that we were happy with the progress.

We 100% recommend Penfolds Roofing to everyone, thank you gentlemen for a job well done.

Sincerely,

Karen and Justin

Approximate cost of services:
$17,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Karen & Justin for your kind words. Jonathan Manca and his team in our Abbotsford branch do everything possible to make the roofing experience as pleasant as possible and I am pleased we met your expectations. Regards Ken Mayhew, President

Eric Clarke in Abbotsford
Eric Clarke in Abbotsford
1 review Abbotsford, BC
10/10

Roof replacement

I had a little leak which I fixed several times but it just came back. Then big rain and one more leak. Time to call but who to call. I was very worried about getting shafted. When we purchased the house, it was supposed to have a 20 year warrenty on the roof that was supposed to be 12 years old. That company didn't exist anymore. I could see that there was a wide range of companies from do-it-yourself guy to larger companies like Penfolds. I was more concerned about buy a long term product from a reliable company that stood behind their work and would be around in a decade or two. Searching on the net, I found several. I listen to ads on the radio, talked to people and read the Better Business reviews.
I finally sent an email to Penfolds and got an automatic reply. The next day a gentleman Jonathan called me to discuss the problem and said he would come out and take a look at it. He looked everything over inside and out and we sat down and discussed it. He said they could fix it but it didn't make sense with the age and condition of the roof. He spent a long time explaining to me what the problems were and I asked him for a quote. I got that several days later and he invited me to their show room to look over the various shingles and other options. I ended up spending more than I planned to but I also got a longer lasting roof with guarantees. They had a really good finance option for the first year (.9%) which helped ease the dollars going out. We also addressed the air flow problem with a much nicer approach than just more stuff on the roof.
We set the date for them to come and do the roof. They were very flexible about it. I was worried it was going to be messy and disruptive.
The workers were there early, worked hard all day long till dark. It took two days. They cleaned everything up before they left the first night and also the next day. I was truly amazed at how good they were, polite and asking to go into the backyard. I was very impressed.
Jonathan dropped by several times to see how things were going and to see what I thought of it.
With all the heavy rain and wind, I have not had any problems at all since then. He dropped by a few months later to see how things were going. Great followup.
He turned what could have been a terrible experience into a rewarding experience for us. I have a neighbour who has done his roof 3 times with friends, small company, etc and he still has a tarp on one part of his roof. No thanks. You get what you pay for folks.

Approximate cost of services:
$9,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you for this fine review. Your summary of the project went as planned and we are truly pleased that we met all your expectations. All our personnel get formal and in-field training from our good folks who clean up the site to our sales personnel. Our investment in our people pays dividends in the long term. After all, we do our best to deliver total peace of mind. Ken Mayhew, President

Herb Winstanley in Langley
Herb Winstanley in Langley
1 review Langley, BC
10/10

Replaced cedar with Penfolds Cedar Twin Ultra (plus sun tunnel)

Our 26 year old cedar roof needed replacing. We had heard good things about Penfolds so called for an estimate, which helped us choose between good, better and best, with a few in between. Project included closing off a T-bar window and installing a sun tunnel to replace it. All work was completed in 5 days (3000 sq. ft. of roof) with no damage to shrubery, and property was left clean. Best of all, we were impressed with the quality of materials and workmanship, and the house looks spectacular. All staff were most courteous and helpful. This company will be around for years to come to back up their excellent warranty, and to take care of any concerns we may have in the years to come. We recommend Penfolds without hesitation.

Approximate cost of services:
$20,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you for this kind review. At Penfolds Roofing we take great pride in making sure that all our installations are properly looked after from the first phone call to the final clean up. We are pleased that Jonathan and his team out of our Abbortsford branch took good care of you. Ken Mayhew, President

Mary and Mike van Geyn in Coquitlam
Mary and Mike van Geyn in Coquitlam
1 review Coquitlam, BC
10/10

New roof for our home

Our 25yr old home was in desperate need of a new roof, with the fall weather upon us. We contacted three different roofing companies -- the only one to return our calls was Penfolds. Shaun arranged a time to meet with us within the week -- his presentation was expert and professional, and he ensured we had all the information we needed to make our best decision.. His price was very reasonable.'
The proof of any company is in its crew. And the Penfolds crew were AMAZING! They arrived each day on time and ready to work (a rarity in this day)! They were curtious to us and respectful of our property, clearing away debris at every opportunity, and ensuring the area was clean at the end of the day. Our roof was completed in 4 days and looks fantastic!
Shaun took time to check in with us at the end of the job, to ensure we were satisfied. We watched as our neighbors, who chose a different roofing company, have1/2 of their roof torn off AGAIN, to correct the mistakes that had been made! "You get what you pay for, Shaun", my husband and I said.
Guarenteed, you'll get the BEST JOB, and roof, from Shaun and the Penfold's team!

Approximate cost of services:
$12,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Mary and Mike for this great review. At Penfolds Roofing we take great pride in all our installations. Shaun and his team always like to go the extra mile. Ken Mayhew, President

Penny in West vancouver
Penny in West vancouver
1 review West Vancouver, BC
10/10

roofing

We have had nightmare roofers before this. Penfolds were a dream! Professional, from the estimator to the worker teams. We got the Eco Roof and are really pleased with it.

Approximate cost of services:
$40,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Penny for your review. At Penfolds Roofing we do our best to exceed our customers expectations and we are pleased we did so for you. Regards Ken Mayhew President

nancy in Burnaby
nancy in Burnaby
2 reviews Burnaby, BC
10/10

roofing repair

initially replaced our cedar roof with a full time warrently cedar replica... the guys were very thorough and very professional... kept our yard very clean and tidy through out job... this job was also referred throough our neighbor who was also very happy

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Thank you Nancy. At Penfolds Roofing we pride ourselves on delivering a superior product and service. Ken Mayhew, President

frank in vancouver
frank in vancouver
2 reviews Vancouver, BC

First Review

7/10

Roof replacement

Overall I was satisfied with the work. I was originally slated to have the work start over a month later, but a cancellation occurred so I was able to get it done much sooner, so that was a good thing. The only complaint I had was that they kept their lawn sign out for weeks after the job was completed.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for this information Frank. We do our best to deliver an excellent product and service. Some times we get held up a little in the summer but I am pleased we were able to accomodate your timing. We will do our best to take our job sign down a little sooner. Perhaps we are too proud of our work! Regards Ken Mayhew, President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Penfolds Roofing & Solar

Penfolds Roofing & Solar has been serving the Greater Vancouver area and Fraser Valley since 1937, earning a reputation for honesty & quality craftsmanship with a wide range of superior re roofing shingles and roof shakes, such as the indestructible EcoRoof rubber shakes, including the latest technology in Solar PV. We service all types of roofs and customers, including Residential Re Roofing, Strata & Multi-Family properties, Commercial/Industrial, New Construction and we have a full service Service/Repairs department. We also provide renewable technologies as in Solar Photovoltaics (Solar Panels) while roofing, or by itself. We are a full service operation that warrantees and guarantees everything we do!

CATEGORIES
Roofing
PRODUCTS
Rubber Roofing Shakes & Slate, Cedar Shakes, Laminated Shingles, Metal Roofing and seamless flat roofing
SERVICES
Solar PV Full Installation, Roof Replacement, Gutter Installation, Chimney repairs & refurbishment, ventilation upgrades, skylights, and a whole lot more
WEBSITE
https://www.penfoldsroofing.com/?utm_source=HomeStars&utm_medium=Listing
YEAR ESTABLISHED
1937
NUMBER OF EMPLOYEES
150
RETURN POLICY
N/A
PAYMENT METHOD
Financing, Visa Master Card, Cheque
LICENSES
All business licenses current and up to date
MEMBERSHIPS
Shake & Shingle Association, GVHBA, LandlordBC
LIABILITY INSURANCE
Yes
DIPLOMAS
Registered & Current with WCB
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
We provide a written detailed scope of work with no hidden extra charges
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The most Extensive Warranties available in the Industry
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.