We were in the market for a new roof and loved the idea of a rubber shingle. (Our old roof was made of cedar shakes.) We looked at a number of products, and none of them looked "real".
We were always under the impression that Penfolds was expensive. Upon receiving an estimate from Michael, we were both very surprised. Not only did they carry a rubber shingle that looks almost like cedar shake, their pricing was very competitive. Penfolds' warranties are also pretty great.
We also found out the next day that our old roof leaked like crazy. Michael and Ron came out right away to tarp our roof.
We had to wait a number of weeks for work to finally start, but have to say, we are extremely happy with the final product. Unfortunately, the crew was dirty (Michael and Ron did their best to clean up their mess) and did break a very large skylight during installation. (Michael and Ron got us a new replacement very quickly.)
We do still have some issues with the replacement skylight, but have no anxieties: we know Michael will get back to us.
Would recommend this company in a heartbeat: they are communicative, clear, and provide timely customer service.
- Company Response
We are delighted to hear that you enjoyed your experience with Penfolds. The Eco Roof is a very unique product that will last a lifetime! Thank you for taking the time to write this review! All the best, Shaun Mayhew.