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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (365 reviews)

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MT from Toronto
MT from Toronto
1 review Toronto, ON
10/10

Flooring

It is our pleasure to say that the service provided by the "Invision Hardwood & Decor" staff was excellent and the installation of the engineered wood floor was very professional. All those challenges such as carpet removal, material delivery, and relocating furniture and boxes went amazingly and smoothly. Thanks to the workers' understanding and help, the limited space available for comfortable installation was not an obstacle and the job was done on time as planned. The quality of the product and service from this company is tremendous and we will continue to recommend "Invision Hardwood & Decor" to anyone who wants to improve their home.
Thank you Dov, Roy, Pina and workers for making a beautiful "new look" of our home.

Approximate cost of services:
$8,500.00
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Company Response

Hi Guys, Its always a pleasure to obtain clients like yourselves. You could not have made it easier for us to provide this high level of service you received. Our aim is to provide it at all times, however with your help it really was a pleasure and truly the way we would expect all projects to run. Thanks you for accommodating us so well and enjoy that lovely floor.
Talk soon....
Dov and the Invision team.

Karl from Toronto
Karl from Toronto
2 reviews Toronto, ON
10/10

Flooring

In July 2014, my wife and I started researching for new floors for our home. Prior to this our knowledge for flooring in general is extremely limited. All we knew was that we wanted wood flooring and only in a certain type of colour. The following two months we spent a lot of time visiting many trades and dealers and learned a great deal regarding hardwood and engineering floors. We found Invision on Home Star, and kept them on our list because Roy and Dov are really personable and quick in response to our inquiries. They are also open on sharing their experience and recommendations based on our specific concerns. In the end, we chose to order from them because we appreciate the fact that they do not actively push for specific products to us. In fact, we did not see any negative connotations associated with poor salesmanship in which we have experienced with a few other dealers. Their behaviour earned our trust to order something that my family will live on for (hopefully) twenty years. I recommend their service to anyone that is looking to purchase wood floorings.

Approximate cost of services:
$17,000.00
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Company Response

Hi Karl
Thank you for these thoughtful comments. We truly appreciate it. We try exceptionally hard to earn our business honestly. It's always tough in today's marketplace to express ourselves and our views but we believe that the bulk of our clients see our info and guidance as value and we hope to keep this up through more clients like you. Enjoy the floors.
Dov and the Invision team....

Gerry Ginsberg from Toronto
Gerry Ginsberg from Toronto
2 reviews Toronto, ON
10/10

Hardwood flooring

Our condo apartment needed a reno. The poor quality hardwood in the living and dining areas was poorly installed (glued to concrete), and was warping and lifting. Roy and his excellent crew did a beautiful job installing engineered hardwood throughout our suite. I highly recommend Invision for their professionalism and knowledge.

Approximate cost of services:
$10,000.00
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Company Response

Hi Gerry and thanks you for this kind review. Both Roy and I appreciated all the effort you and Janet put in to help make this a pleasurable experience for all. We hope to always be welcomed in your home and look forward to you helping us share the experience with more people.
Talk again soon....
Dov and the whole Invision team

Bruce Felstead from Toronto
Bruce Felstead from Toronto
4 reviews Toronto, ON
10/10

convert carpeted stairway to Hardwood

This was a straight-forward job, handled perfectly by a couple of very capable installers. No mess, no fuss, no delays and the quality of the finished product is A1. I would certainly recommend Invision Hardwood to my closest friends.

Approximate cost of services:
$2,800.00
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Company Response

Thank you Bruce for this wonderful post. We are always proud to return to past clients like yourself. The install of the new stair caps are a reasonably quick install a lot goes into the background of making and prefinishing them, which most don't get to see. What you did see is what we want you to notice; the great quality if our service, management, workmanship, fair pricing and finally honesty and reliability.
Wishing you well,
Dov and the Invision team
Talk soon.....

Ed Q.
Ed Q.
2 reviews Richmond Hill, ON
10/10

Hardwood Flooring

Very impressed with this company overall. Roy is extremely knowledgeable about the flooring products and was very professional in his dealings with us. The installation team (two Ricki's) did a fabulous job, they worked quickly and cleaned up well after the job was completed. We would recommend these guys with two thumbs up!

Approximate cost of services:
$20,000.00
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Company Response

Hi Liz, thanks you for the wonderful feedback. We are thrilled to have been able to help you through your last two projects and continue to look forward to the future referrals.
We hope you enjoy your floors and home for a long time to come.

Chris Keen from Toronto
Chris Keen from Toronto
2 reviews Toronto, ON
10/10

Engineered Hardwood Flooring

When we met Dov at the Home Show we were impressed by his thoughtful questions and the time he spent with us.
When we visited the showroom he spent a lot of time making sure that we knew the product options and pros and cons. We were there for a couple hours and never felt rushed.
The process for measurement ordering and material delivery all went smoothly and we were kept informed at all stages.
The installation crew arrived punctually and worked very efficiently and cleanly, finishing in less than a day.
In all our interactions Invision staff were positive and professional and we were treated as if ours was an important job although it was small for them. Thanks!

Approximate cost of services:
$5,000.00
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Company Response

Hi Chris/Penny
Thank you for this glowing report. We do try our best to continuously offer this type of service to all. I'm glad together we were able to enjoy each other's company which helps to make these great relationships. It's a struggle though all our busy lives to get clients to provide there testimonials and comments here on home stars, so we appreciate each person that puts in the extra time. It truly make our efforts all worth while. It's a pleasure to read them. They always add another smile to me day.
Keep well, take care and talk soon......

Mary from Scarborough
Mary from Scarborough
2 reviews Scarborough, ON
10/10

Hardwood Floors/Stairs/Railing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My husband and I are very pleased with the final outcome of floors, stairs and railing. The guys did an amazing job! They were also very personable and professional! It was really hard for me to imagine the final outcome, so I am really grateful for the expertise and reassurances that the flooring we had chosen would look great. The team was readily available, every step of the way, much appreciated!
Were happy to give you this exemplary testimonial.

Approximate cost of services:
$17,000.00
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Company Response

Hi Mary,
Hoping you enjoy this floor for a long long time. As always all of us at Invision put a strong effort on maintaining our relationships and providing a service as we would wish to receive. Although our industry has been troubled by low level skill, poor communication and low price points in recent past there are a few bright light still around. I believe we are one a the few.
Your trust in us was critical to ensure your happiness.
Keep well and talk soon....
Dov

Trish Ronan from Toronto
Trish Ronan from Toronto
2 reviews Etobicoke, ON
10/10

Flooring for the entire home!

I met the guys from Invision at a home show. They immediately impressed me with their knowledge and product line. When it came time to renovate I made the trip out to see them. There are a lot of places to buy flooring but Invision truly cares for each customer and project. Amazing products, outstanding service and pricing. BUT it is their integrity that makes a difference! Making a floor purchase is an investment in your home, trust Dov and Roy at Invision. You will not regret it! Our floors are beautiful!

Approximate cost of services:
$10,000.00
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Company Response

Trish, what a pleasure it was to read this review. You and Doug have yourselves been easy going people to deal with and I can only continue to wish we attract people like yourselves.
Enjoy your floors....
Talk soon....
Dov

Chanta from Toronto
Chanta from Toronto
2 reviews Toronto, ON
9/10

hardwood floors

We were extremely pleased with the way our hardwood floors turned out. Roy was very knowledgeable and helped us get our wish list within our budget. EJ and his team did a great job with the installation.The workmanship was high quality and the project was completed on time. This company was highly recommended to us and it did not disappoint.

Approximate cost of services:
$25,000.00
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Company Response

Hi Chanta,
Referrals are always important to us and hope you'll do the same as time goes on. All of us both on site and behind the scene work hard to achieve the recognition we obtain.
All to often price is the hot button for consumers but truly the end result of happiness should be the consumers goal. Thanks for your kind recognition and hope it help others to choose Invision. I'm sure it will. Your referral process has now begun as soon as this got posted. Thank you from all of us
Talk soon..... Dov

K. Stennson from Halton Hills
K. Stennson from Halton Hills
1 review Georgetown, ON
10/10

Laminate flooring

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our experience with your company and staff has been great!

We first came across your company at the home show. Roy was extremely helpful and informative in describing our flooring options for our recreation room.

We then went to the store and again Roy was extremely helpful and we chose engineered laminate.

The installers were polite courteous and they cleaned up everything. On top of that they did a great job!

I would recommend your company any time.

Approximate cost of services:
$4,500.00
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Company Response

The consistency of your experience with Invision is right in line with our own expectations. We are glad you approve.We make a strong effort to appreciate what is important to people and aim deliver on those expectations. Although it is not always achievable which we wish it was, regardless, our track record is quite stellar and homeowners like yourselves prove that Invision is a respected and worthwhile name to trust.
Thank you kindly for you comments,
Talk soon....
Dov

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.