Salesguy was arrogant and sold us a patio door that they don't make anymore. Didn't hear about it unless it was time for installation then they tell us they don't make this product but we won't miss our turn with the making of a door with the factory. Yeah right.... Still waiting for salesman to call us back with another product. What a waste of 8 weeks. Go with another company. This one is a joke.
- Approximate cost of services:
- $3,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We’re sorry to hear you’ve had an issue sourcing a patio door. As you are listed as a private user, we don’t know who you are. Furthermore, we are not aware of the scenario you are describing and are uncertain that you are our customer. We have asked Homestars to reach out to you on our behalf. We would like to help, so if you are our customer or still need a patio door, please contact our office and ask for Graeme Knight.