New Canadian Drain & Plumbing Ltd

Plumbing
Toronto ON M6H 4A1
Write a Review
Write a Review
Website
HomeStars
Plumbing
New Canadian Drain & Plumbing Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Write a Review

Reviews for New Canadian Drain & Plumbing Ltd

Average customer rating:
9.3 10 (1147 reviews)

Sort by

Andrew Davis in Etobicoke
Andrew Davis in Etobicoke
1 review Etobicoke, ON
10/10

Toilet Problems....Again

Plumbing review in Etobicoke

I was having some plumbing problems with my toilet again and so I decided to call NCDP. They were very informative and told me that they could have a plumber come to my home to give me a free estimate. The plumber came on time, was very professional and gave me a VERY affordable and reasonable price. I am very satisfied with this company and will continue to use them for all of my plumbing needs.

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Hi Andrew, we would like to thank you for taking the time to share your experience and feedback. We are very pleased to know that you are satisfied with our services. Please keep in mind that we are here to assist you with any future work or inquiry that you may require. Once again, thank you for choosing New Canadian Drain and Plumbing as your #1 service provider and we look forward to working with you again. Until next time, take care.

M. Adamson in Toronto
M. Adamson in Toronto
1 review Toronto, ON
10/10

Cleaned root intrusion and replaced sewer line

Drain Services review in Toronto

While I was out-of-town, my daughter luckily found New Canadian Plumbing to look after the upsetting problem with a blockage in the sewer line. The next door neighbour had had the same problem the previous year so her suspicions were confirmed. Steve went about the task promptly and efficiently. We appreciated his knowledge and expertise. Later Anna in the office was kind and helpful. We know who to call for plumbing problems now, for sure! M. Adamson.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Hi Mrs. Adamson,first and foremost, we would truly like to thank you for taking the time to share your experience. We are very proud to know that you are satisfied with our workmanship and customer service, from start to finish. Please keep in mind that we are here to assist you, 24/7, with any future work or inquiry that you might have. Once again, thank you, Mrs.Adamson, for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to working with you again. Until next time, take care.

Charles Gordon in Toronto
Charles Gordon in Toronto
2 reviews Toronto, ON
8/10

plumbing

Plumbing review in Toronto

Whether it's a big job or small job, they always come at the scheduled hour and their work is efficient and friendly. The only negative is the office person answering the phone could be friendlier and sound less indifferent.

Approximate cost of services:
$230.00
Was this review helpful?
Company Response

Hi Charles, first and foremost, we would like to thank you for taking the time to post your review and we are pleased to know that you are satisfied with our efficient workmanship. Secondly, we do sincerely apologize for the customer service that you received from our office staff. We would like you to know that it is not a common occurrence as our office staff regularly demonstrate great empathy towards the needs of our valuable customers. We anticipate that this kind of customer service experience will remain scarce and we hope that you will continue to rely on New Canadian Drain & Plumbing for all of your future plumbing/drain needs. Thank you Charles and until next time, take care.

Mrs. Campbelll in Toronto
Mrs. Campbelll in Toronto
3 reviews Toronto, ON
9/10

window well instalation

Windows & Doors Installation & Service review in Toronto

They did a wonderful job and were on time. The only problem I had was they used a hole in our screen door to put an electrical plug through to our kitchen.

Approximate cost of services:
$3,300.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Mrs.Campbell, thank you for taking the time to share your experience with others. We are pleased to know that you are satisfied with our services. Please keep in mind that you can always rely on our team for all your plumbing and drain needs. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Take care.

sally in Toronto
sally in Toronto
1 review Toronto, ON
10/10

toilet problem

Plumbing review in Toronto

My toilet was not working properly for a while and I needed to have it fixed but with my busy work schedule, I kept putting it off because I did not want to take time off work. I finally decided to get it fixed and so I called around to different plumbing companies. Out of the 3 companies that I called, New Canadian Drain & Plumbing was the only one that offered to send me a plumber at my convenience, which was at night. The plumber came, was very polite and did an amazing job at no extra cost, and left me a company fridge magnet which will come in handy the next time I need a plumber. Keep up the great work guys.

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Hi Sally, thank you for taking the time to post your review and for sharing your experience with others. We are very pleased to know that you are satisfied with our workmanship and our 24 hour emergency service. Please refer to our company fridge magnet, that you have, for any future work or inquiry that you might require. Once again, thank you Sally for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business. Take care.

David in Toronto
David in Toronto
16 reviews Toronto, ON
10/10

fix sump pump

Plumbing review in Toronto

Our sump pump wasnt working. Rick came at 8 in the evening spent about 2 hours investigating the problem tried different solutions. Was professional, courteous and kept the basement clean. Brought his supervisor next day to identify problem and replaced pump. Very satisfied.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Hi David, First and foremost, we would like to thank you for taking the time to share your experience with others. We are extremely pleased to know that you are satisfied with our workmanship and customer service. Rick, as well as all of our technicians, are dedicated to resolving all of our customer's plumbing issues and ensuring that they recieve the best service possible. Please continue to rely on our team for all your plumbing or drain needs, we are here to assist you 24/7. Once again, thank you David for choosing New Canadian Drain & Plumbing as your service provider and we look forward to working with you again, take care.

Jan in Toronto
Jan in Toronto
1 review Toronto, ON
10/10

Kitchen sink

Kitchen & Bathroom - Cabinets & Design review in Toronto

My kitchen sink started draining very slowly so I knew that I needed to get a plumber in to fix the problem. I called New Canadian Drain and Plumbing and they sent a plumber to my house who was very professional and knowledgeable. He quickly cleared my sink drain and cleaned up the work area. I am very satisfied with the service that I received and I would highly recommend this company to all my family and friends.Thanks New Canadian!

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Hi Jan, thank you for your positive feedback. We highly appreciate the time you have taken to share your experience with others. We, here at New Canadian Drain & Plumbing, aim for customer satisfaction and it is always rewarding when our customers are pleased with our services, from start to finish. Please keep in mind that we are here to assist you with any future work that you may require. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business. Until next time, take care.

Robert in Middlebourne
Robert in Middlebourne
1 review Middlebourne, WV
10/10

Clogged Toilet

Plumbing review in Middlebourne

Over the weekend, my young son who is learning to potty train, flushed a whole bunch of toilet paper down the toilet which clogged it. As we only have one toilet in the house, I needed someone to come over right away. I remembered that I had recently received a New Canadian Drain and Plumbing Ltd postcard in the mail and so I gave them a call. Within 20 minutes, someone was at my home fixing my toilet. Their service was fast and reliable and I would definitely use them again for all my plumbing needs.

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Hi Robert, thank you for sharing your positive experience with others. We are very proud to know that you are satisfied with our services including our quick response time and that we were able to resolve your plumbing issue. Please feel free to utilize our services again if the need arises. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to working with you again, take care.

La Chance in Etobicoke
La Chance in Etobicoke
2 reviews Etobicoke, ON
10/10

Drain & waterline

Drain Services review in Etobicoke

Jocelyn did a great job, we are too satisfied. Their crews are so professional and do a clean job. The job included changing and renewing water pipes and furnaces. They were punctuate.

Approximate cost of services:
$2,200.00
Was this review helpful?
Company Response

Hello La Chance, we would like to thank you for taking the time to post your review and to share your experience with others. We are very pleased to know that you are satisfied with our workmanship and cleanliness. Please keep in mind that we are here to assist you with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again, take care.

KS in Toronto in Toronto
KS in Toronto in Toronto
3 reviews Toronto, ON
10/10

Replumbing of 2nd floor to water heater

Heating & Air Conditioning review in Toronto

We contacted Khem to reroute our 2nd floor plumbing to a new water heater. We have an older home with some tricky plumbing, very specific requests and many questions and he was able to complete everything to our absolute satisfaction. Moreover, he did minimal damage to the drywall and the cleanup was well above our expectations. We really enjoyed working with Khem and would definitely use this company again.

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Hi KS, first and foremost, we would like to thank you for taking the time to post your review and for sharing your positive experience with others. We greatly appreciate the feedback and are very pleased to know that you are satisfied with our services and cleanliness. Please feel free to rely on us for any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to working with you again. Thank you KS and take care.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Canadian Drain & Plumbing Ltd

Due to COVID-19 For our customers' safety, our plumbers are wearing Medical Masks, Medical Gloves, and have Disinfecting Spray with them.

Our company is the most organized and professional in the GTA. We are proud new Canadians, working hard to promote the growth of our business.

We specialize in Drain Installation and Repairs. We have quality machines to clear your drains as well as power flushing of your drains. We offer new technology drain relining without digging. We do all types of plumbing repairs including installation of new fixtures. We specialize in waterproofing, fixing leaky basements, and installation of new weeping tiles.

We hope you will give us the opportunity to prove to you that we are a quality company.

CATEGORIES
Drain Services, Plumbing, and Waterproofing
SERVICES
Drain Replacement; Back Water Valve & Sump Pump installation; Water line Replacement, Drain Cleaning,Camera Inspection, All Plumbing Fixtures Installation. Waterproofing.
WEBSITE
http://www.newcanadiandrain.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
31
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, American Express
LICENSES
Plumbing License #17784
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.