2 reviews Newmarket, ON Joined 2017/12/13

10/10

Drain Services review in Newmarket

09/21/2018

We had a dinner party of 28 people on Wednesday night. After our guests left, we noticed around 9:45pm that both bathrooms on the ground floor were completely overflowing with toilet bowl dirty water onto the floors and into our basement storage and electrical panel room. It was a massive emergency.
I was able to get in touch with Mr. Rooter as the website said they offer 24/7 services. They had send our technician Rick Phillips over in under a hour. Exactly as promised.
Rick was so beyond professional, calm and logical. He made my life easy and took control of calling back up help from Restoration water damage experts who had to help with removing the water from the toilet bowls so we can see in the pipes. We were thinking that one of the children at my dinner party must have flushed something major into the toilet as it was so bad. Rick was over till 3am working like a dog trying to use a 50' snake to see what was stuck in the toilets. He was exhausted, sweating and almost fainted from the physical hard work, BUT HE NEVER EVER COMPLAINED. NOT EVEN ONCE. It did not matter that it was the middle of the night. He was professional and followed through with everything he said he would. We could not find the problem that evening with the 50' snake so he left at 3am promising to come back first thing in the morning with different tools and some back-up support. He worked all day from 9:30am-4:30pm trying to find what was stuck in my drain. Refused to give up. Later that afternoon, Rick found on his drain camera what appeared to be a teddy bear that may have been flushed down the toilet. He got it all fixed up and put the toilet and house back the way it should be. He offered me great advise on cleaning up the mess because we have small kids and he was concerned about it being disinfected properly.
Rick is just the most caring and sincere guy. He truly worked so hard on this job and came back then next day on less then 3 hours of sleep. His knowledgeability in his trade is what made me trust him. I would suggest Rick and Mr. Rooter 100%.

Job Price

Approximate cost of services:: $2,147.00

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Company Response: Hello Lindsay and thank you for posting this fabulous review for Mr Rooter and our technician Rick. We are so pleased to hear about this "above and beyond" service that you received! We are always looking to the system for correction and proposing all possible solutions if something is not working and are glad to hear that Rick was so persistent and eventually found the "culprit teddy bear"! We operate with full intent to treat others as we would like to be treated and are continuously striving to maximize our customer loyalty with this type of customer focus! We appreciate your wonderful comments, and recommending us to others! We thank you for choosing Mr Rooter and have a great day!

More about Mr. Rooter Plumbing of GTA

PAYMENT PLANS AVAILABLE!!
- No Payments, No Interest for 3 Months, with affordable monthly deferred payment plans Available!

Family Owned and Operated. Local Company Built on 50+ Years of Plumbing Experience. All of our locations are equipped with the resources, knowledge, technology, and expertise that Mr. Rooter Plumbing has perfected in our nearly five decades of service. Since 1970, we have built a reputation for excellence, honesty, and commitment to our craft. Each location cares about maintaining the Mr. Rooter Plumbing reputation and expectations. Get a licensed, insured, and trained plumber on the job from our locally owned and operated company!

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain services and products.

Mr. Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98

Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High-Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers, and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, and works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drains service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:
1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights, and holidays. We believe that providing quality service at reasonable flat-rate prices gives Toronto homeowners the confidence they need to make the right choice.
2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.
3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention, and septic system needs. We are fully licensed, insured, and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair), and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property, and your possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high-pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

We're social here:
https://www.facebook.com/Mr.RooterToronto
https://www.linkedin.com/company/mr-rooter-plumbing-of-toronto

CATEGORIES: Plumbing, Drain Services, Drainage Contractors, Septic Tank Cleaning, Repair & Installation, and Water Filtration & Purification
PRODUCTS: Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS: Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES: Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE: https://www.mrrooter.ca/toronto/

YEAR ESTABLISHED: 1988
NUMBER OF EMPLOYEES: 55
RETURN POLICY: If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD: Visa, MasterCard, American Express, Cheque,Cash
LICENSES: Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS: BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE: Yes
DIPLOMAS: Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION: Yes
PROJECT MINIMUM: No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED: Yes
PROJECT RATE: We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT: Yes
WARRANTY TERMS: ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
9.4 10 (1881 reviews)

Alanna in Mississauga

2 reviews Toronto, ON Joined 2017/01/12

Exterior plumbing work

Plumbing review in Toronto

10/25/2018

Was very pleased with the professionalism of the company in handling our plumbing issue. The job seemed overwhelming when we received a quote from other companies but Mr. Rooter was able to do the job with minimal invasiveness to our property. Robert was excellent at communicating the details of the job and the workers completed everything very quickly to minimize the impact.

Approximate cost of services:: $5,000.00

John Llewellyn in St. John's

3 reviews Newmarket, ON Joined 2016/10/26

The work performed was replacing hose Bibb valve and interior shut-off valve .Also replacing two valves with just straight copper tubing.The work performed by the Technician Bruce Teh

Plumbing review in Newmarket

10/11/2018

The work performed was replacing hose Bibb valve and interior shut-off valve .Also replacing two valves with just straight copper tubing.The work performed by the Technician Bruce TehranI.
The workmanship and explanation of the work required was very satisfactory, and has met our expectations.
In summary, we have been pleased by the work of Mr. Rooter and your Technicians and have in the past recommended Mr. rooter to many of our friends.

Approximate cost of services:: $982.33

Company Response: Hello John and thank you for posting this review for Mr Rooter Plumbing and our technician Bruce. We are very pleased to hear that you received such great service and were kept well informed along the way. It is this customer focus that allows us to maximize our customer loyalty and we appreciate that you have recommended our services to others. Thank you for choosing Mr Rooter and have a great day!

Private User

Private User reviews Pickering, ON Joined 2018/10/10

kitchen faucet installation

Plumbing review in Pickering

10/10/2018

Brian M arrived on time, inspected the situation and advised the price. He did the work immediately and efficiently, including doing a complete check on the system afterward. He was friendly and knowledgable, and educated me about the issue.

Approximate cost of services:: $280.00

Company Response: Hello and thank you for posting this review for Mr Rooter Plumbing and our technician Brian. We are very pleased to hear about the professional and timely service that you received. We are glad to hear that you were kept informed along the way and it is this customer focus that allows us to maximize our customer loyalty. Thank you for choosing Mr Rooter and have a great day!

Private User reviews East Gwillimbury, ON Joined 2018/10/09

Daniel Thomas Plumbing Technician Excellent Service Skill Knowledge

Plumbing review in East Gwillimbury

10/09/2018

We thought it was a drain issue and there was a lot of grease in main drain. But we also found out the sceptic tank was full and hadn’t been drained in a while. So customer service oriented. Went extra mile. Found our problem and was able to direct us to fix it. Very helpful very professional. Would recommend Daniel without hesitation.

Approximate cost of services:: $300.00

Company Response: Hello and thank you for posting this review for Mr Rooter Plumbing and our technician Daniel. We are so pleased to hear about this "above the line" service that you received and clearly deserve! We take pride in treating our customers as we would like to be treated and this is our customer focus! Thank you for choosing Mr Rooter and have a great day!

Alex in Newmarket

1 review Newmarket, ON Joined 2018/10/04

8/10

Major Toilet Rebuild

10/04/2018

Fast, friendly, and incredibly personable. Rick arrived even before the scheduled time and was great at explaining what the problem was, what he was going to do and how he was going to resolve it. He worked hard, and answered all my questions I had during. Great guy and would definitely recommend him to others.

Approximate cost of services:: $500.00

Company Response: Hello Alex and thank you for posting this review for Mr Rooter Plumbing and our technician Rick. We are so pleased to hear that you received such informative and professional service in a timely manner! We appreciate that you would recommend our service to others and thank you for choosing Mr Rooter! Have a great day!

Richi

3 reviews Brampton, ON Joined 2018/09/26

Great Job but expensive

Brampton

09/27/2018

Called them for my clogged kitchen drain, the serviceman came in at the requested time and was great with his work. He had estimated a 2 hour timing for the job. Started off with the snake and voila..it cleared!! Nothing came off the drain, so he mentioned that the snake grinds as it moves forward.
He gave us a bottle of their organic liquid for the drain as well.
Service was great but I felt it was too pricey..

Approximate cost of services:: $396.00

Company Response: Hello Richi and thank you for posting this review for Mr Rooter Plumbing. We are glad to hear that you received such great service, in a timely manner and we thank you for your positive feedback. We do our best to arrive in time and it is nice to hear the problem was rectified efficiently for you! Thank you for choosing Mr Rooter and have a great day!

12345 in Newmarket

1 review Newmarket, ON Joined 2018/09/23

Shut off valve install

09/23/2018

BRUCE from Mr.rooter was great and was very knowledgeable and friendly. We would definitely recommend their services. The cost for the service provided was reasonable and no additional cost was added due to the weekend call.

Company Response: Hello Valued Customer and thank you for posting this review for Mr Rooter Plumbing and our technician Bruce. We are pleased that you received such great service, in a timely fashion and were kept well informed along the way. We appreciate that you would recommend our services to others and we thank you for choosing Mr Rooter! Have a great day!

Private User reviews Courtice, ON Joined 2015/08/14

Toilet adjustment

Plumbing review in Courtice

09/17/2018

We needed the toilet examined and adjusted as a result of a disabled senior's fall. Mr. Rooter sent someone out right away on a Saturday night. The plumber was Rick. He was extremely knowledgeable about all matters and provided many suggestions to assist with taking care of the senior's bathroom needs. He performed quality work and used the best products available. He even cleaned the area the toilet would go on before reinstalling the toilet.

Company Response: Hello and thank you for posting this review for Mr Rooter and our technician Rick. We are pleased to hear that you received such great and informative service. We do take pride in treating others as we would like to be treated! Thank you for choosing Mr Rooter and have a great day!

Private User reviews Newmarket, ON Joined 2018/09/10

Leaky Kitchen Pipe

09/10/2018

There was slow leak under the kitchen. A pvc connector was not glued correctly from the beginning (a few years). Mr. Rooter had it fixed in just a few minutes. Awesome! It is so nice to have courteous, efficient and professional plumbing service. Definitely will use Mr Rooter again if needed!

Approximate cost of services:: $200.00

Company Response: Hello and thank you for posting this review for Mr Rooter. We are pleased to have serviced your plumbing needs in a timely, efficient and professional manner! This is the customer service that we focus on and allows us to maximize our customer loyalty. Thank you for choosing Mr Rooter Plumbing and have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Mr. Rooter Plumbing of GTA

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