I was very happy with the service provided by the Toronto office of Mr. Rooter for a clogged shower drain (I initially called the National switch board who completely lost my details and I had to call back as I never received a scheduling call). The first technician that came out arrived on time and gave the quote but had a family emergency so had to leave. Within 10 minutes the Toronto office had another technician out (Brian M and Bruce). The issue was fixed quickly and everything was explained, including maintenance to prevent further clogs. I would call Mr. Rooter again.
- Approximate cost of services:
- $280.00
- Company Response
Hello and thank you for posting this review for Mr Rooter and our technicians Brian and Bruce. We apologize for any inconvenience with the National switchboard and will look into what took place. As far as our service, we are pleased to hear that in the end you did receive 'above the line" service, were kept informed along the way and were given preventative measures as that is our customer focus. We look forward to servicing your plumbing/drain needs in the future and thank you for your patience as well! Thank you for choosing Mr Rooter and have a great day!