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Mr. Rooter Plumbing of GTA
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Reviews for Mr. Rooter Plumbing of GTA

Average customer rating:
9.4 10 (1829 reviews)

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adamvdb
adamvdb
1 review Bowmanville, ON
10/10

We couldn't be happier...

We couldn't be more pleased with the service we received from our plumber Wondy of Mr. Rooter Plumbing. Wondy was a true professional; friendly, informative, and someone who takes pride in doing a great job.

We had a leaking pipe in our kitchen wall that was leaking into our basement. After having the cabinet removed, Wondy was able to get into the wall and stop the leak. He even went out of his way to clean the area when he was finished.

We've been using Mr. Rooter for all our plumbing needs since we moved into our home seven years ago We'll continue to do so and be sure to request Wondy to be our plumber.

Approximate cost of services:
$700.00
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Company Response

Hello Adam, thank you for posting this review for our experienced technician, Wondy. It was our pleasure to read about the above outstanding service that you received and deserve! Thank you for entrusting us with the care of your plumbing and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won't hesitate to let us know how we can serve you in the future.

Thank you for choosing Mr. Rooter Plumbing, and have a wonderful day!
Tel: (416) 401 5612

Mike & Cathy in Scarborough
Mike & Cathy in Scarborough
3 reviews Toronto, ON
10/10

Drain sewage back-up in home

Had a water back-up in our basement. After researching drain service providers in our area, I saw that Mr Rooter looked like it provided a good service.
I called their office and within 4 hours, a technician (Vlad) came to our home and did a full inspection with camera snake and determined that an old clay pipe had decayed and was stopping the flow at the outside breather pipe.
The next morning, 2 service workers showed up right on time. These 2 guys ( Alex & Boris) were awesome to work with. They had to excavate just outside our home on our lawn. They had to dig using shovels as gas line was too close for heavy equipment. Within a couple of hours, they had a 9ft deep hole dug out to accessed the broken pipe, then cut out old pipe, then installed new PVC piping and provided 2 clean-outs. 1 to access our home system, and the other for accessing the city line. After 5 hours, the entire job was complete, everything cleaned up, and lawn cuttings put back in place.
So grateful that Mr Rooter attended to the issue so quickly and completed the job in a timely fashion.
Mr. Rooter should be honoured to have Vlad, Alex & Boris working for them! Truly a great team!!

Approximate cost of services:
$3,600.00
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Company Response

Hi Mike & Cathy in Scarborough,
Thank you for posting this fantastic review. It was our pleasure to read about the outstanding service you received and deserve! We take great pride in treating our customers as we would like to be treated, working in a timely, informative manner and ensuring all is in working order when the job is complete.

Thank you for choosing Mr Rooter, and have a great day!
Tel: (416) 401 5612

2/10

Overpriced

I hired Mr. Rooter for some previous jobs. I heard they were good but I hesitated because their prices seemed quite high. Understanding that sometimes we get what we pay for, I hired them anyway. Then later, for a small plumbing job, I decided to try a different plumbing company, instead because they rated higher than Mr. Rooter on Homestars and people commented on their reasonable prices. I found out that I had indeed been overcharged a surprisingly high amount for all previous jobs. So today, I'm not a happy camper.

Approximate cost of services:
$20,000.00
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Company Response

Hi 7890, Thank you for your feedback, and although we are disappointed that you were not satisfied with the cost, we offer a free, no-obligation quote during regular business hours and look forward to hearing from you in future.
Thank you for choosing Mr Rooter, and have a great day!
Tel: (416) 401 5612

Private User
Private User
Private User reviews Port Perry, ON
10/10

Sump pumps

Had flood in shop at the house due to a sump pump issue
Robert the Rooter Technician fixed the issues, improved the sump set up and capacity it could handle
The next day i had some questions, Robert called back right away and answered them all - did a great job!

Approximate cost of services:
$3,000.00
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Company Response

Hello and thank you for sharing your excellent service feedback with our experienced technician for the emergency plumbing service.

At Mr Rooter Plumbing, your satisfaction is of utmost importance to us, and we take great pride in treating our customers as we would like to be treated, respecting the property, working in a timely, informative manner, and ensuring all is working order when the job is complete. We are here for your plumbing and drain cleaning needs anytime! Have a wonderful day!
Tel: (416) 401 5612

Chris O
Chris O
0 reviews Toronto, ON
10/10

P-trap replacement under the kitchen sink

The P-trap under my sink was broken. I was assigned an appointment the next day but later received a call that there was an immediate opening.
Samuel showed up soon after. He cut off the brass pipes and replaced them with PVC.
He was done quickly, then he cleaned up the area under the sink.
Excellent service.

Approximate cost of services:
$350.00
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Company Response

Hi Chris, thank you so much for taking the time to review us for our experienced technician and excellent replacement of plumbing under the kitchen sink.

At Mr Rooter Plumbing, your satisfaction is of utmost importance to us. We understand the importance of having a properly functioning plumbing system, and we are glad we could help you with that. Thank you for choosing Mr Rooter Plumbing, we look forward to serving you again in the future.
Tel: (416) 401 5612

C. Harvey from Toronto
C. Harvey from Toronto
7 reviews Whitby, ON
10/10

Several tasks all well done

Friendly technician, on time, job well done etc, can't complain

He changed a valve, added a utility sink to the garage, connected the fridge water line and added a tap outside for a garden hose

Approximate cost of services:
$2,600.00
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Company Response

Hello C,

Thank you for taking the time to leave a review for Mr. Rooter Plumbing. It is always great to hear that our technician was able to provide excellent service and address and resolve your plumbing issue.

Thank you for choosing Mr. Rooter Plumbing and have a great day!

Eric
Eric
0 reviews Mississauga, ON
8/10

Leaking shower

Leaking pipes behind the wall. Water came through the ceiling in the dinning room. They had to cut a hole in the drywall and solder the pipe.

Approximate cost of services:
$850.00
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Company Response

Hello Eric,

Thank you for taking the time to leave a review for Mr. Rooter Plumbing. It is always great to hear that our technician was able to provide excellent service and address and resolve your plumbing issue.

Thank you for choosing Mr. Rooter Plumbing and have a great day!

Private User
Private User
Private User reviews Toronto, ON
10/10

Drain Repair

I called Mr Rooter to investigate a slow-draining toilet. It turned out that the toilet had been installed poorly by previous home owners and there was an entirely separate larger problem in the house sewer system.

The investigation and quote process was thorough and detailed and the technician took the time to find out what the problem was, when other plumbers in the past had just snaked the drain and assumed the problem was resolved.

They ended up replacing the water line and the entire basement drain system.

After the work, when there was a problem discovered, the company came quickly the same day and fixed the issue and repaired the additional damage caused by the repair.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Hello,

Thank you for taking the time to leave a review for Mr. Rooter Plumbing. It is always great to hear that our technician was able to provide excellent service and address and resolve your plumbing issue.

Thank you for choosing Mr. Rooter Plumbing and have a great day!

Private User
Private User
Private User reviews Brampton, ON
2/10

Prices are notorious

Ziggy detected when he was here in Jan, 2020) this was done on June 29, 2020 . $616.00. Jan 2022 we needed a diverter spout installed on our bathtub in our ensuite bathroom . We purchased the diverter spout for less than $50.00 , cost to install $360.00??. We had a toilet installed today, which we purchased on our own for $189.00, and yes you had to supply a shut off valve which may have cost $35.00 or so and it cost us $429.00 to get it installed?? So we now have a $700 toilet in our powder room. Sorry, but we will not be using Mr. Rooter again . Your pricing which your employed plumbers have to abide by and use are notorious. If in future, we need plumbing work done, we will source out local plumbers in our area.

Approximate cost of services:
$2,000.00
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Company Response

Hello,

We want to thank you for having been a customer and for your wonderful comments on Ziggy. Our pricing is by the job not by the hour. This is why we need the technician onsite to provide an estimate. These estimates are free Monday to Friday 9 am until 5 pm. This allows you to choose if you wish to go ahead with the work. We are disappointed to hear that you would not use us in the future despite the phenomenal service provided by Ziggy.

Victor
Victor
4 reviews Toronto, ON
10/10

Reinstall main drain pipe (after sewage backup)

Omid (project manager) and Andre and his crew did an excellent job redoing the sloppy job of the previous plumber to reinstall the main drain pipe in the basement which had an incorrect slope and other code violations (eventually resulting in sewage backup and flooding). The team walked me through every step of the process, were on time and took time to show and explain what is happening. Mr. Rooter is the only plumbing company I trust and would not hesitate to re-hire the same crew. Thank you Omid, Andre and team for the great job!

Approximate cost of services:
$26,000.00
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Company Response

Hello,

Thank you for taking the time to leave a review for Mr. Rooter Plumbing. It is always great to hear that Omid was able to provide excellent service to address and resolve your drain pipe issue.

Thank you for choosing Mr. Rooter Plumbing and have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing of GTA

PAYMENT PLANS AVAILABLE!!
- No Payments, No Interest for 3 Months, with affordable monthly deferred payment plans Available!

Family Owned and Operated. Local Company Built on 50+ Years of Plumbing Experience. All of our locations are equipped with the resources, knowledge, technology, and expertise that Mr. Rooter Plumbing has perfected in our nearly five decades of service. Since 1970, we have built a reputation for excellence, honesty, and commitment to our craft. Each location cares about maintaining the Mr. Rooter Plumbing reputation and expectations. Get a licensed, insured, and trained plumber on the job from our locally owned and operated company!

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain services and products.

Mr. Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98

Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High-Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers, and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, and works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drains service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:
1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights, and holidays. We believe that providing quality service at reasonable flat-rate prices gives Toronto homeowners the confidence they need to make the right choice.
2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.
3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention, and septic system needs. We are fully licensed, insured, and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair), and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property, and your possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high-pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

We're social here:
https://www.facebook.com/Mr.RooterToronto
https://www.linkedin.com/company/mr-rooter-plumbing-of-toronto

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, Septic Tank Cleaning, Repair & Installation, and Water Filtration & Purification
PRODUCTS
Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES
Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS
Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES
Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE
https://www.mrrooter.ca/toronto/
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
55
RETURN POLICY
If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque,Cash
LICENSES
Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS
BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED
Yes
PROJECT RATE
We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT
Yes
WARRANTY TERMS
ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE
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