I called Mr Rooter to investigate a slow-draining toilet. It turned out that the toilet had been installed poorly by previous home owners and there was an entirely separate larger problem in the house sewer system.

The investigation and quote process was thorough and detailed and the technician took the time to find out what the problem was, when other plumbers in the past had just snaked the drain and assumed the problem was resolved.

They ended up replacing the water line and the entire basement drain system.

After the work, when there was a problem discovered, the company came quickly the same day and fixed the issue and repaired the additional damage caused by the repair.