Awesome work by Tom's crew.
They replaced a large roof on our backsplit house.
Tom and his crew arrived at 8am and by 2pm their site clean-up was so thorough, you wouldn't even know they had been here.
Of 3 quotes, Tom's was the best price, and top quality materials were used.
You clearly see an obvious difference in superior materials on our roof vs. our neighbours' roofs.
Tom and his crew were all great at their job, but also very personable and easy to talk to, led by his super-friendly foreman, Roman.
The front of the roof can be seen from the street, but due to the height at the back of the house, the back of the roof can't be seen from my backyard, so Roman got one of the crew to take pictures with my camera so I could see the full roof, so that was much appreciated.
I hung around watching most of the day, and was impressed at how super-organized and efficient the crew was in coordinating the various aspects of the job.
Also, I enjoyed multiple great conversations with the guys, (mostly at the end of the work day, during site clean-up), talking about music, golf and family dogs.
With all the boards and tarps protection they placed to protect the windows and cover the ground, their clean-up was super-quick, making time for us to chat.
We couldn't be happier with Tom and the job his crew performed.
If you're looking for a roofer, pick Mega City!
Rick.
Scarborough, Ont.
An update to my review:
Two (2) days after Tom's crew was finished, we noticed one of our downspouts was disconnected from the eavestrough...presumably it came loose from all the hammering on the roof during our roof installation. (our eavestroughs were installed about 10 years ago by a different contractor). I contacted Tom, and within a day he had Roman and Blaine come out and immediately take care of it. Blaine didn't just repair the one in question, he went around and ensured all of our downspouts were still properly connected and fully functional. Awesome response like you always hope for, but don't always get from all contractors. So once again proving Tom and his crew are the best!
- Approximate cost of services:
- $6,000.00
- Company Response
Hi Rick!!!
You are so AWESOME!!!
Thank you so much for your detailed review!!!
We cant express enough appreciation!
You have gone above and beyond...we are truly grateful for it as it was our pleasure in servicing your roofing needs.....we are extremely happy to hear you had a great memorable experience!
We believe in customer satisfaction because it's the glue that holds any company together!
Can't stay in business without satisfied customers!
Thanks again for everything hope you stay warm and dry for many years to come!!
Keep well Tom Geo :)