We have had a longstanding leak from our tub and have been unable to determine the source.
The technician was abrupt and did not definitively determine the source. He seemed impatient with my questions and dismissive of my observations.
I am immunocompromised and told the company that upon booking. He arrived in just a mask. No protective footwear or gloves as described in their covid protocols.
He made assumptions that my husband will be doing the caulking and clean up when it will be me.a
He reentered the home rather than wait for me to respond to the door. By that time, I had released my dog from his kennel. My dog has fear aggression and could have attacked.