Leaside Plumbing & Heating Limited

Plumbing
Toronto ON M4G 3V3
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Plumbing
Leaside Plumbing & Heating Limited
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94%

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Reviews for Leaside Plumbing & Heating Limited

Average customer rating:
9.5 10 (142 reviews)

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goldstar in Toronto
goldstar in Toronto
7 reviews Toronto, ON
6/10

Heating Plumbing Repairs

Needed to replace a short stretch (8 feet) of heating pipe in the basement. Original estimate for work was $1200, which was similar to other estimates from competitors. Final cost was $2700, which I received no warning while they were doing the work. Their hourly billing rate is really high, so when they had to make runs for additional parts, the price sky rocketed.

There was additional follow up work, which they were quoting 7 - 8k. Ended up going with another plumber for much less. I won't recommend or use them in the future.

Edit: After talking with the owner, we agreed that the problems stem from poor communication between the individual that did the estimate and the individual that did the work, as well the changes in the scope of the work were poorly communicated to me. We have agreed to return to the originally agreed upon price and refunded the additional fees.

Review has 1 previous version
Approximate cost of services:
$2,700.00
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Company Response

I am very sorry to hear about your recent experience with our services. We believe that open two way communication throughout the entire job is very important to maintain customer satisfaction. Of course, despite our best efforts, jobs do sometimes become more complicated than originally expected. I do remember there were some unexpected issues that our plumber had to resolve which caused this half day project to grow in size and scope. If it's okay with you, I would like to contact you to try to find some way to resolve this to your satisfaction.

Sincerely,
Jonathan Miljure
Leaside Plumbing & Heating Ltd

Carol McMaster from Toronto
Carol McMaster from Toronto
2 reviews Toronto, ON
10/10

Replacement of shower

Dan Whittaker, from Leaside Plumbing and Heating, was timely, polite and worked well and cleanly to complete the job of installing my new shower. I would not hesitate to call this company again for any plumbing issues.

Approximate cost of services:
$1,300.00
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Mark from Toronto
Mark from Toronto
11 reviews Toronto, ON
10/10

Plumbing

We were thinking we might have to replace the upstairs toilet. Leaside arrived promptly and in short order efficiently restored it's functionality. For minimal cost, we'll get a number of additional years of use.

Approximate cost of services:
$75.00
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John in Playter Estates
John in Playter Estates
22 reviews Toronto, ON
10/10

Instal 2 toilets and kitchen faucet

This job was done on time and on budget. The job was done efficiently, cleanly and intelligently. Two staff on site were helpful, informative and skilled. I would recomend them anytime.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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V.K from Toronto
V.K from Toronto
2 reviews Toronto, ON
10/10

Kitchen and Bathrooms

I was referred to Leaside Plumbing by a neighbor & am extremely glad that I called them. I had leaky faucets in both bathrooms & kitchen, plus the toilet needed an upgrade.

I made an appointment using their website's online tool & Jonathan showed up as promised. He made recommendations for all the issues, answered questions I had about alternatives and started working.

3.5 hours later, I had 2 new faucets, 5 new shutoff valves, 1 fixed broken faucet and a brand new toilet - supplied, delivered and installed.

I have to say that this is the first time someone has come into the house and took off their shoes without being asked. Plus, it is also the first time that any repair has been completed without any fuss or mess. Jonathan worked hard to get everything done as quickly as possible with as little disruption as possible. Since I work from home, I was able to continue working without having to worry about being disrupted.

Thank you Jonathan for your courtesy and professionalism.

Approximate cost of services:
$2,100.00
What could this company do to improve their services?
Continue doing what they are doing. They are great at customer service!
Any advice to offer fellow homeowners facing a similar project?
Contact Leaside Plumbing without any hesitation.
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Geoff Iwamoto from Toronto
Geoff Iwamoto from Toronto
4 reviews Toronto, ON
10/10

Bathtub leak

Finding trades that you can trust is always tough, but I would highly recommend Leaside Plumbing to anyone looking for on-time, courteous and excellent workmanship.
Their technician found the problem, explained the parts that needed replacing, fixed and tested the repair, and then cleaned up after the job.
Great service and well priced!

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Linda from Toronto
Linda from Toronto
2 reviews Toronto, ON
10/10

Bathroom , Kitchen

Excellent service !!! Claudio came same day to see leak in my toilet. The next day he spent the whole day at my place replacing toilet and 2 bathroom taps and pipes and also kitchen tap and pipes. Very hard worker and did wonderful job !!! I have used this company in the past and highly recommend them !

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you Linda. We try very hard to provide excellent customer service, I'm glad we came through for you. I look forward to the opportunity to work with you in the future.

Jennifer and Robert Bell from Toronto
Jennifer and Robert Bell from Toronto
1 review Toronto, ON
10/10

leaside plumbing

We live in a very old, tall house and a radiator on our third floor had not been working for a while. Leaside Plumbing came to our house the very day I called and fixed it immediately. We are delighted to have a warm third floor again!

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Batya Levy from Scarborough
Batya Levy from Scarborough
6 reviews Scarborough, ON
10/10

Honest Assessment

We called on Leaside Plumbing to fix our Rinnai Hot Water System. When the service gentleman arrived, he told us that regrettably he didn’t have the tools or ability to fix our system. Not only did they not charge us anything for coming out to look at our problem, they did research for us and discovered which company that could help us. Thank you, Leaside Plumbing, for helping us out!

Approximate cost of services:
$0.00
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Nina MD from Toronto
Nina MD from Toronto
5 reviews Scarborough, ON
10/10

Emergency repairs

We just moved into a VERY old house and we called Leaside Plumbing twice within the first weekend -- they were fantastic! Fast, professional, fairly priced, and as my husband said, "You guys have customers for life." We love Leaside!!

Approximate cost of services:
$500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Leaside Plumbing & Heating Limited

Leaside Plumbing & Heating has been serving Toronto neighbourhoods for generations. We specialize in emergencies, repairs and alterations to your home’s plumbing and heating systems.300px-Yellowstar

Our experienced staff offers fast, dependable service that you can rely on. Every member of our staff has years of training and experience working on homes just like yours. From dripping faucets to floods or backed up drains, from running toilets to new fixtures, from annual boiler maintenance to no heat emergencies to new boilers, don’t worry, we can help.

At Leaside Plumbing & Heating we want to provide you with the kind of quality service and value which will ensure that you call us again in the future or recommend us to your friends and family.

Browse our website for more information about us.

CATEGORIES
Plumbing
PRODUCTS
Plumbing Fixtures and Faucets, Piping from copper to pex, Boilers, Circulating pumps, Garberators, Etc.
SERVICES
Emergency Repairs
WEBSITE
https://www.leasideplumbing.ca
YEAR ESTABLISHED
0
NUMBER OF EMPLOYEES
0
RETURN POLICY
Full one year warranty on all Material and Workmanship. Excluding drain snaking, and washers.
LICENSES
Plumbing, Masters, Gas Fitter 1, Backflow Prevention certificate
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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