Joyce Heating Service Ltd

Heating & Air Conditioning
4653 Burke St Burnaby BC V5H 1C5
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
Joyce Heating Service Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 7 timesBest of 2020winner 7 times

Reviews for Joyce Heating Service Ltd

Average customer rating:
9.8 10 (108 reviews)

Sort by

pkutney in Vancouver
pkutney in Vancouver
0 reviews Burnaby, BC
10/10

Very reliable

I have used them for years. We don't trust other heating contractors. Mike, Diane and Dave are excellent, and we agree with the high ratings they have. They just installed a new furnace for us, and we are quite happy.

PK, Burnaby, BC

Was this review helpful?
Company Response

Hello
Thank you for your continued business and your review is very much appreciated. Enjoy your new furnace!
Diane

Brian & Dwight
Brian & Dwight
1 review New Westminster, BC
10/10

Hot Water Tank replacement and Furnace Maintenance

The hot water tank failed overnight and called Joyce on Sat morning asking for emergency service. We got a call back within the hour and Dave came out a couple of hours later determined the trouble and replaced the hot water tank. New one is excellent and we were very happy with the service on an emergency basis. Joyce has being doing furnace maintenance for us for about 5 years and we are very happy with the service. Thanks Joyce Heating.

Was this review helpful?
Company Response

Thank you Brian and Dwight for your continued business and your review is much appreciated. We are happy to have been able to help on a timely basis for you.

Diane

Ruth in Burnaby
Ruth in Burnaby
2 reviews Burnaby, BC
10/10

Water heater and furnace installation

Good service all around, from the estimate to installation. We were given a few options to choose from, and did not feel pressured to take one option over another.

The installation team arrived promptly on time and worked quickly to install the water heater and furnace. We were very pleased with the service.

Was this review helpful?
Company Response

Thank you Ruth for your business and review, it is much appreciated. Enjoy your new system.
Diane

Andrei in Burnaby
Andrei in Burnaby
1 review Burnaby, BC
10/10

Water Heater Inslallation

I called on a Monday and had a new water heater installed the next day. The service technician did a great job. The heater works well, and they made sure to strap it into the wall for seismic protection, something that was lacking with my old heater. We are very satisfied.

Years ago, Joyce fixed our old furnace, and it has been working great ever since, which is why I chose Joyce again (when I eventually replace the heater, we will definitely go with Joyce).

Was this review helpful?
Company Response

Hello Andrei
Thank you for your continued business and review is much appreciated. Glad to hear your water heater and furnace has been working great for you.
Diane

DLissimore in Burnaby
DLissimore in Burnaby
1 review Burnaby, BC
8/10

Excellence all around

A previous firm gave us a quote then refused to install. Then Joyce Heating came with good quotation, found an issue 4 other firms missed, and followed through with excellent installation. I would certainly recommend them - and use them again if needed.

Was this review helpful?
Company Response

Thank you for your business and review. Glad we were able to get this furnace installed for you. Is there anything we could had done better, to have received a 10 star rating? Please let me know, as all information from our customers to make us better is important to us.
Diane

dydenberg in Burnaby
dydenberg in Burnaby
0 reviews Pitt Meadows, BC
10/10

hot water tank install

They charged what they quoted. They arrived on time.
Service was quick and installers were professional and polite.
No complaints about the product installed and they gave good advice on maintenance.
I would use Joyce again.

Was this review helpful?
Company Response

Thank you for your business and review, it is much appreciated!
Diane

jysange in Burnaby
jysange in Burnaby
0 reviews Maple Ridge, BC
10/10

On time, very professional

Air conditioning was installed perfectly. Mike and how team were very professional and answered all my questions

Was this review helpful?
Company Response

Thank you for your business and review. Now for great comfort in the hot summer days for many years to come.
Diane

Peter in Delta
Peter in Delta
1 review Delta, BC
10/10

Furnace

My service provider retired and recommended Joyce Heating. I called and Diane arrange a service call that worked for our schedules. Dave arrived on time and prepared. He assessed the problem and completed the repair. Professional service, fair price. My experience with Joyce Heating was excellent and I will continue to schedule my servicing with them.

Was this review helpful?
Company Response

Hello Peter
Thank you very much for the review and glad we will be hearing from you in the near future. Take care and stay healthy!
Diane

Private User
Private User
Private User reviews Burnaby, BC
10/10

Excellent, Reliable Service

Had used Joyce Heating before, and very happy with them . This time our furnace had a problem and called them in the morning. Dave came within an hour, and quickly found out the problem: a broken fan belt. He replaced the belt most efficiently; and because the thermo-couple that they replaced 5 years ago was near its service-life, he replaced that too for us. He checked everything thoroughly to make sure things were working probably. After the job, he gave me the bill, a very reasonable price. I was very pleasantly surprised at the reasonable amount. In addition, without us asking, Dave also gave us a $20 discount, as promised in the sticker from a previous service.
I should add that this was done during the COVID-19 pandemic. Dave practised social distancing when he came in, wearing a surgical mask. We really appreciated his sense of social responsibility.
Will definitely contact them again for future services.

Was this review helpful?
Company Response

Thank you very much for your business and review, it is much appreciated. During these hard times right now, and having a problem with your heating system definitely is not good timing. We are happy to hear great results. Take care and stay healthy!
Diane

marina
marina
0 reviews Burnaby, ON
10/10

High efficiency furnace

The technician did a remarkable job in replacing our furnace with the quiet, HE furnace. He was helpful, informative, efficient, and very patient in explaining how it all works. Most of all, he was pointing out areas in our furnace room that requires attention (it is a 70-year old house). He helps us save money by working through all the forms for us so we can apply for a rebate from our gas supplier. A superb job. Well done!!!

Was this review helpful?
Company Response

Thank you Marina for your business and review. Enjoy your new heating system.

Diane

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Joyce Heating Service Ltd

Welcome to Joyce Heating Service Ltd. We are a family owned and operated heating business established in 1959. We service and repair all makes and models of gas and oil furnaces. As well as install furnaces, hot water heaters, gas tank-less water heaters, Heat pumps and air conditioning, gas fitting and hook up of gas stoves, gas ranges, gas cook tops, gas barbecues/BBQ, gas fire pits, gas outdoor heaters, and some small sheet metal work across most of the Lower Mainland.

CATEGORIES
Heating & Air Conditioning, Gas Line Installation, and Fireplaces
PRODUCTS
Furnaces, Boilers, water tanks, tankless water heaters, heat pumps, air conditioners, thermostats, filteration systems, filters, oil tanks
SERVICES
All Makes and models: Natural gas furnace and boiler service, repair and installation Oil furnace and boiler service, repair and installation Natural gas, Electric and Oil water heater service, installation Heat pump and air conditioning installation gas fitting sheet metal work
BRANDS
Lennox, Aire-Flo, American Standard, Goodman, Armstrong, Airco/Olsen, Rinnai, Navien, Rheem, Bradford White, John Wood,Giant, Honeywell, Robertshaw, Whiterogers, Healthy Climate
SPECIALITIES
Residential Heating Specialist for over 56 years
WEBSITE
http://www.joyceheating.com
YEAR ESTABLISHED
1959
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cheque, Cash, credit card
LICENSES
Gasfitters "B",Gasfitters "C", Gas Contractors License
MEMBERSHIPS
Better Business Bureau, TECA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies depending on job
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.