J&S Plumbing Service Inc

Heating & Air Conditioning
1111 Davis Drive, Unit #1, Suite #450 Newmarket ON L3Y 9E5
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Heating & Air Conditioning
J&S Plumbing Service Inc
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Reviews for J&S Plumbing Service Inc

Average customer rating:
7.1 10 (90 reviews)

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Carrie in Newmarket
Carrie in Newmarket
3 reviews Newmarket, ON
10/10

Leak in the basement

I discovered a leak in my basement late at night. I phoned a couple companies and only got one response. Mike called me back seconds after I called. He answered all of my questions and had someone out to fix the problem that night, before any of the other companies even called me back. Great service! Courteous, efficient, intelligent employees willing to take the time despite the late hour.

Approximate cost of services:
$600.00
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Company Response

Thank you for your business and we hope to continue to serve you and your home.

stef in MAPLE
stef in MAPLE
1 review MAPLE, ON
3/10

faucet repairs

The serviceman was courteous, friendly and efficient. My issue is the outrageous price! More time should have been taken initially to assess the problem completely before quoting me one price and then when it came down to actually doing the work the next day it was $400 more because there were additional problems. As a result I was disappointed and probably will not use this company again. In speaking with others afterwards, I discovered I could have paid 1/3 the price with another company for the exact work I had done - a lesson learned for me!

Approximate cost of services:
$1,500.00
6 of 6 people found this review helpful.
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Company Response

As a professional company we strive to provide expert services at a value and level you can trust. Thank you for your business and we hope to continue to serve you and your home.

T. Clarke in North York
T. Clarke in North York
2 reviews North York, ON
10/10

Removed pipe in basement and installed a Anti Freeze Hose/pipe

A+!! HIGHLY Recommended! I phoned the company and 1 1/2 hr. later, same day!! Marcel the plumber was here. He was fast, efficient and had lots of patience to explain things to me. I was VERY impressed and would recommend this company to anybody in need. What I also liked is that they give you a quote for the job that has to be done, no matter if it takes 1 or 3,4,5 hrs. Well done!
T.Clarke, Don Mills

Approximate cost of services:
$513.00
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Company Response

Thank you for your kind words it was a pleasure serving you.

Elizabeth in Newmarket
Elizabeth in Newmarket
2 reviews Newmarket, ON
10/10

Kinetico Water Softener & Tank Installation

We had a Kinetico Water Softener and Tank installed to replace our old systems. Service was excellent. Removal of old equipment and installation of new equipment went smoothly. Technicians (Matt & Pete)very professional and courteous. I would highly recommend this company.

Approximate cost of services:
$7,000.00
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Company Response

J&S Services are proud to have provided you with your new Kinetico Water Softener and Water Tank. Enjoy!

We are here to service you and your home.

mike in newmarket
mike in newmarket
2 reviews Newmarket, ON
10/10

fixed air conditioner

Bringing home a newborn from the hospital, we were greated with a broken air conditioner and a massive heat wave. J&S responded quickly, and had our air conditioner fixed fast. They were a life saver!!!

Approximate cost of services:
$500.00
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Company Response

It was a pleasure serving you and congratulations on your new baby!

Newmarket
Newmarket
1 review Newmarket, ON
10/10

Install New Water Softener System Great Company!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We contacted J&S Services regarding a new Kinetico Water Softener system and took advantage of their FREE Home Water Inspection Test. Matt explained to us the results of our current water and was very knowledgeable on the different systems available and advised us on the best solution for our home.

Installation took place within days of our system choice; Matt was very courteous to our home and talked us through the installation process, how to use the product and the after-care options.

We noticed a leak within 24hrs after installation and called J&S Services immediately. Matt came over straight away to review and fix the problem. Our system is working great and we are now enjoying the benefits of soft water, which we would recommend to every home-owner.

J&S Services were a joy to work with and their service was first- class from start to finish … Matt was fantastic. We recommend J&S Services to anyone!

Approximate cost of services:
$2,500.00
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Company Response

Thank you for your business and we hope to continue to serve you and your home.

mike in newmarket
mike in newmarket
2 reviews Newmarket, ON
10/10

fixed our air conditioner/furnace

On a Thursday around noon, in the middle of a heat wave, my wife and I brought our newborn son home. By 4 in the afternoon it was sweltering in the house. We called J&S and from the minute they answered the call they were a top notch service. The technicians that came to the house were terrific, explaining everything they were doing along the way. Terry at their head office couldn't be any more pleasant on the phone, calling every day until our unit was fixed to update us on the status as well as check in on the baby. I would highly recommend J&S to anyone needing their services, and I will definitely use them in the future as the need arises. Thanks J&S!!!

Approximate cost of services:
$500.00
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Company Response

Thank you for your business and we hope to continue to serve you and your home.

jm in Newmarket
jm in Newmarket
1 review Newmarket, ON
10/10

Kinetico system query

The most recent call to J and S was for assistance with the Kinetico system that I have installed. There was prompt response on the 'phone and the technician arrived an hour later. This was not an urgent call. Work was completed efficiently. Good service (and prompt) has always been the case when dealing with J and S.

Approximate cost of services:
$120.00
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Company Response

We pride ourselves on providing a first class customer service and we thank you for your kind words about our company.

Bonnie & Dave
Bonnie & Dave
1 review Newmarket, ON
8/10

Air Conditioner Install

Although it took three install dates to get my unit installed, the installers showed up each time ready to do the installation. (1st date issues to be resolved with location, 2nd date arrived just after 9:00 due to unforeseen difficulties with a service call but would have worked until 1 - 2:00 in morning to complete, 3rd time completed the job.) Compensation was also given for the intall mix ups and concerns.

Terry in their office called to keep me updated when the installers were going to be late.

Both the office and installers were helpful, professional and great to deal with.

Approximate cost of services:
$2,400.00
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Company Response

It was a pleasure serving you and your home. We appreciate you taking the time to post a positive review about our company.

mckeni4
mckeni4
2 reviews Toronto, ON
10/10

Watertank repair

After 2 other companies were only interested in selling me a new $2000 tankless system, J&S took the time to properly analyze the problem and recommend a $200 repair instead. From the professionalism of the initial call, the quick response to get onsite when they heard I was leaking water, to the friendly, knowledgeable plumber who fixed my leak, J&S made the bad situation a positive experience. I’m happy to recommend J&S and, in fact, I already have.

Approximate cost of services:
$200.00
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Company Response

We pride ourselves on offering the right solution for your home. Thank you for your kind words about our company.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about J&S Plumbing Service Inc

A family owned and operated company serving all of York Region and the Greater Toronto area. J&S Plumbing Service Inc offers experts in Plumbing Service, Drainage Service, Heating and Air Conditioning as well as Water Filtration and Purification; 24-hours-a-day, seven-days-a-week emergency service. Our mission is to be recognized as the ...
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