I cancelled this service at the end of last season because to be quite frank, my lawn looked worse at the end of the year, than it did the year before. The weeds were growing out of control.
The workers who sprayed my lawn were about as knowledgeable as my baby finger. At one point, my lawn was so full of weeds, we tore half of it up and reseeded. A few days later Hometurf showed up and said we had a grub problem!! At the end of the season i had had enough so I cancelled. A few months later I got the notice of the early bird special. I called and cancelled again.
I came home a few weeks ago and found that my lawn had been sprayed against my wishes. After two cancellation phone calls, they came to my house, without calling in advance and sprayed my lawn. I had just put down a good strong fertilizer a few days previous. Now I have a bill for a service i cancelled twice. And a lawn that could have been burnt due to Hometurfs negligence.
Save yourself the hassle, don;t deal with these people
- Company Response
Hello, We are always happy to help if you have any questions throughout the season, however, we never heard anything from you through all of 2011, if you had let us know that you were not satisfied with the weed control we would have gladly re-sprayed any remaining weeds for you. Unfortunately, the program was never cancelled and that is why we returned in the spring of 2012. The situation however, was rectified by our customer service staff to your satisfaction on June 11th after you spent ample time directing profanity towards them.