Hometurf Lawn Care Service

Weed Control
7123 Fir Tree Dr Mississauga ON L5S 1G4
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Weed Control
Hometurf Lawn Care Service
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85%

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Reviews for Hometurf Lawn Care Service

Average customer rating:
9 10 (2224 reviews)

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John Kucher from Brampton
John Kucher from Brampton
1 review Brampton, ON
8/10

Complete program

I have used Hometurf for since 2005 and feel they provide excellent value.
It is nice to have our lawn managed effectiviely throughout the year and somewhat on "auto pilot" with no worries or concerns. It just gets done! I would recommend them.

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Company Response

Hello, thank you for your review. It is great to hear from a long term customer. Thank you for your patronage over the years and if you have any questions or concerns in the future just let us know.

Ravinder from Brampton
Ravinder from Brampton
1 review Brampton, ON
9/10

Lawn service

We have used hometurf for a couple of years and have always been happy with the state of our grass. We just had our last fertilizer yesterday and I saw Ryan the man who was doing it. I stopped and talked to him for a bit and he was very pleasant. After all the rain recently our lawn looks really nice. I hope to be using them again next year.

0 of 1 people found this review helpful.
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Company Response

Hi Ravinder,

Thank you for your kind words about our service. We appreciate you taking the time to write a review. If there is anything we can help with in the future just let us know.

D S from North York
D S from North York
4 reviews Brampton, ON
1/10

Lawn Care Serice

I am very unhappy with the "service" received from Hometurf Lawn Care Service. My lawn has never looked worse. My backyard has more brown spots, moss,and weeds than green grass. When I asked the technician about the brown spots when he was here back in June, he shrugged and moved on. When I called the office about the brown spots a couple weeks later, they said that I would be receiving another application in a couple weeks and would ask the technician to diagnose the problem. I have called twice since then. It is now the last week of September and they have still not been here. I have prepaid for 2 more applications, but I'm not sure if and when I will get them and I still don't know what is causing the brown spots and what can be done about them.

3 of 3 people found this review helpful.
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Company Response

Hello,

I am sorry to hear that your lawn has some patching, unfortunately minor patching is very common in Southern Ontario this season because of the extreme weather that we have received. If you have not received your next application with advice on what caused the problem and how to resolve it please let us know. With such a large customer base we do many field visits for customers that are having issues with the lawn, as a living thing there are many problems that occur naturally such as fungus, etc. that are easily rectified. I assure you that you will be receiving your last two treatments if you have not already received one already. Unfortunately, I can not help you more without knowing who you are. Our focus is always on customer service. Please give our office a call and ask for Joel, I would be happy to help. Thank you.

Ripped off in Barrie
Ripped off in Barrie
1 review Barrie, ON
0/10

Lawn care? See before and after photos -- buyer beware!

We decided to try Hometurf as their early bird offer seemed like a good deal, and about the same cost as we would normally pay for fertilizer and aeration. The initial treatments (early and late spring fertilizer and first Fiesta application) were fine, and the lawn looked good in March and April. However, by mid-June it was starting to go downhill. I saw other neighbours' lawns with signs saying they had been treated with Fiesta in early July. By the end of July we still hadn't received a second weed treatment. I had called their customer service line in mid July to ask when I might expect the second treatment, as well as the summer fertilizer, and was told to expect it the following week. When they came the following week, they peformed aeration and overseeding -- something that should normally be done in the spring or fall. The overseeding came with a warning that germination was not guaranteed. No kidding! Who overseeds their lawn during the hottest part of the summer, and expects it to germinate?

Two weeks later, we placed a second call to ask again about the second weed treatment and summer fertilizer. Our call was met with a very indifferent customer service person, who said that the second weed treatment was scheduled for later that week -- when rain was clearly forecasted!

As of September 24th, we are still awaiting one application of Fiesta weed control, and TWO fertilizer applications. Based on their performance thus far, I expect we'll receive them sometime after the first major snowfall of the year.

When we said that we would be cancelling at the end of the contract, there was no attempt to ask why we were unhappy, or do anything to convince us otherwise. This leads me to believe that this company is very accustomed to unsatisfied customers.

My lawn has never looked worse. I've never hired a company to fertilize it, because I've never been confident that the lawn would be looked after to my standards, or even as promised.

Save your money. Or do your own research and hire a reputable company.

Review has 1 previous version
2 of 2 people found this review helpful.
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Company Response

Hello, I am glad to hear that you were happy with the first two applications and that your lawn looked great during the spring growing season. We have seen a severe drought in Ontario since late May which has caused lawns to go dormant which makes them more susceptible to stress and disease. Your summer application would have been completed this week, not in the rain as we do not perform weed control applications when it is raining. We make it policy to not disturb our customers when cancelling as people cancel yearly service for many reasons such as moving, finances, etc. I would be happy to discuss the service with you and resolve any issues but unfortunately I can not identify you without knowing your name or address. Please give me a call at the office to discuss, just ask for Joel.

Hi again Ripped Off, I appreciate the fact that you have been adding to your review but that does not allow us to resolve any issues you may have. Your photos do show a lawn that has seen significant damage but is nothing that we caused. Our fertilizer is a slow release granular fertilizer that does not burn and if the lawn was burnt it would be a bright yellow/orange not brown. It was most likely affected by insects that we have not been able to control since the provincial by-law in 2009, nor have we ever claimed that we can treat for such insects. There are some factors that are beyond our control unfortunately. Regardless, I would love to rectify things with you but again I do not know who you are. Please give me a call at the office so that I can help.

S.Louth in Georgetown
S.Louth in Georgetown
1 review GEORGETOWN, ON
10/10

Premium Lawn care package

I am very happy with service I received from Hometurf and this is my first time using their service. I especially appreciate that they spayed for weeds around my pool which none of my previous lawn care companies did. They always call the day before they come to look after the lawn. I will definitely use them again!

1 of 2 people found this review helpful.
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Company Response

Hello, thank you for your review, we are glad that you are happy with your service. If you have any questions or concerns throughout the season do not hesitate to contact us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hometurf Lawn Care Service

At Hometurf Lawn Care, we have been treating the lawns of our loyal customers for over 30 years. As a family-owned and -operated business, we have grown by delivering lush, healthy, green lawns while using only the highest quality products applied by professional lawn care technicians. Let us help you make your lawn look its best this season!

Our season-long lawn care programs take the guess work out of which products to use and when. Applications are scheduled to be applied four to six weeks apart throughout the season for optimal turf care. We strive to ensure everything your lawn needs is included in our programs. No telemarketing or sales calls pushing unnecessary extras.

Our services include: lawn care programs, lawn maintenance programs, fertilizer, weed control, insect control, aeration, grass seeding, dethatching, top dressing, chinch bug control and grub control.

CATEGORIES
Weed Control and Lawn Maintenance
PRODUCTS
Lawn Care Programs, Fertilizer, Weed Control, Insect Control, Aeration, Grass Seeding, Dethatching, Top Dressing
SERVICES
Lawn Care Programs, Fertilizer, Weed Control, Insect Control, Aeration, Grass Seeding, Dethatching, Top Dressing
WEBSITE
http://www.hometurf.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Cheque, Visa, MasterCard, Online Banking
LICENSES
Ministry of Ontario Landscape Exterminator, Ministry of Ontario Pesticide Operator License
MEMBERSHIPS
Landscape Ontario, Professional Lawn Care Association of Ontario, CNLA, OIPMA, PLANET, PLCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No project too small
BONDED
Yes
PROJECT RATE
Varies based on property size.
WRITTEN CONTRACT
Yes
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