Horrible service!!! First time I used this company, I signed up for the seasonal weed control. I had two applications of fertilizer and one Fiesta weed control application. The Fiesta Weed application left a brown line around my lawn not to mention the weeds did not die!!! MORE weeds actually surfaced the next day!!!
The brown line burnt my lawn and turned it to straw. I called to cancel the service. The manager would not give me a refund. I had to pay for what was done AND a cancellation fee!!! Can you believe this!!! The manager said it would take two weeks for the brown line to go away, I tried to tell her that the brown line has now burnt my lawn and turned it to straw.
The manager didn’t seem to care!!!
Horrible customer service!!!
- Approximate cost of services:
- $203.00
- Company Response
We’re happy we were able to get in touch with you directly and help resolve the issue. Our customers mean a lot to us, and we look forward to a continued relationship between yourself and Hometurf!