Protection Plus - Nothing but Excellence
Much appreciated. Congratulations on your continued success. All the best.
Thanks for your continued patronage. Stay safe.
Thanks for your great review and, more importantly, your patronage of your home and your business. All the best.
Thank you for your business
Thank you for sharing your thoughts and experiences with us through your review. We are aware of your situation. Indeed, Protection Plus did install a security system at your home several years ago. We refunded you for the faulty video doorbells that presented issues after, in your own words, 3-4 years of use. We had to credit the refund against a significant past-due amount you still owed for alarm monitoring.
Regarding your concerns about our service technician, Deion, we want to assure you that he, along with our other technicians, undergoes thorough vetting, insurance validations, driver abstracts, background and police checks, and most even holds security clearances due to our engagements with various levels of government. We understand that comfort and trust are paramount. He was not the only technician you voiced concerns about. You had a "problem" with everyone you dealt with. Franky, being uncomfortable was mutual with every technician who interacted with you. No one likes to be spoken down to, yelled at, and dismissed, not our techs or office staff. As a result, most of our staff refused to deal with you any further.
Our objective is to provide a service that meets the needs of our valued customers, but we understand that our offering may not be the perfect fit for everyone.
Thank you for giving us a chance to serve you and affirming the authenticity of our OVER 880 HomeStars reviews, averaging 9.8 out of 10 stars. We wish you the best in your future pursuits and hope you find a security solution that aligns seamlessly with your needs and preferences.
Allan Baum, President, Protection Plus
Thank you so much. Glad you are happy with your alarm system.
Much appreciated. Stay safe with your new locks!
Thanks for your business