Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Home Depot - Kingston Rd E

Building Supplies and Hardware
Ajax ON L1Z 1G1
Write a Review
Write a Review

Recommended Professionals

88%(7 reviews)
91%(2 reviews)
98%(17 reviews)
88%(7 reviews)
91%(2 reviews)
98%(17 reviews)
HomeStars
Building Supplies and Hardware
Home Depot - Kingston Rd E
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

63%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Home Depot - Kingston Rd E

Average customer rating:
7.9 10 (26 reviews)

Sort by

Sam
Sam
1 review Ajax, ON
10/10

Paint dept employees are so helpful

During COVID lockdown only online and curbside pick up services are available at the Ajax location. I needed to select a paint colour and was finding it hard to choose online, as the colour is different on every screen that I would look at. I called KATIE at the Paint desk, and she was so helpful. She asked me what kind of shades I was looking for and took the time out to pick out all the paint chips and booklets that would suit me, and I was not charged for this service at all. I was then able to pick the chips and booklets up from curbside. KATIE was so kind and helpful and had put together such an amazing selection. I found it so easy to choose the right paint colours and can now put in my online paint order with easy! Thank you KATIE! For going above and beyond! Your kind and helpful demeanour is greatly appreciated.

Approximate cost of services:
$88.00
Was this review helpful?
Eskanda e from Markham
Eskanda e from Markham
1 review Markham, ON
0/10

Dont trust ho.e depot/Ajax 260 Kingston

Very bad location very bad management I spend last 10 years over 100,000.00 and last 2 month I want to refund some extra extension dont needed to the manger refused SHAME ON HOME DEPOT SHAME ON MANGER .STAY AWAY

Approximate cost of services:
$50.00
Was this review helpful?
Glen Ormerod  in Ajax
Glen Ormerod in Ajax
1 review Ajax, ON
10/10

Appliance personnel

My wife and I arrived late at the Home Depot in Ajax looking at appliances and Randy in the appliance department took his time to show us the differences between appliances and the differences in pricing !
He did not rush anything and he gave us time to talk amongst ourselves !
He was so professional even though the store was closing !
He even checked all the other stores to compare the price matching? ( which is unbelievable )!!

By the time we got to the front counter Sylvia had to call her office and she was on hold for 15 minutes !
She should have been on her way home by then but she did not complain and she took care of business like a professional to help us !!

Randy and Sylvia are amazing and they really helped us out after hours !

My wife and I felt so bad for them !!
We did offered to come back the following day but Sylvia said no worries and took care of business for us !

We are so appreciative of the way they helped and support we received at Home Depot Ajax .

Anyone looking for appliances or customer service at Home Depot in Ajax should definitely look for these two individuals !
Randy and Sylvia are top notch and it’s hard to find good customer service like that anymore ???

Approximate cost of services:
$1,200.00
Was this review helpful?
ilse sutanto in Scarborough
ilse sutanto in Scarborough
6 reviews Toronto, ON
10/10

Kitchen dept. staff

We visited Home Depot on Kingston Rd (just east of Whites Rd) in Pickering looking for kitchen sink , we needed help to get the correct size, and spoke to one of the kitchen staff her name is Nancy.
She's so helpful and knowledgable, she's done so much to help us get the correct size of the kitchen sink, unfortunately we couldn't find one.
Very rare do we find customer service so helpful nowadays.

Approximate cost of services:
$0.00
Was this review helpful?
Bella in Ajax
Bella in Ajax
5 reviews Mississauga, ON
4/10

Windows

Consultation went very well, however window installation got pushed further and further and then they cancelled last minute due to personal excuses, finally when the day came they were misinformed about the wall around the window that was cut out (upon consultation to check for support beams) and had to contact boss to confirm that they promised to fix the wall as well. Once window was made without a frosted glass as per request. Took forever for the window to arrive later and had to keep calling company which forgot to put the order in. Very big run around at the holidays. Hesitating to go with them again to finish the job of the other remaining windows

Approximate cost of services:
$6,000.00
Was this review helpful?
Jenn Anderson from Ajax
Jenn Anderson from Ajax
2 reviews Ajax, ON
10/10

Wood

Got some wood from here for a home renovation project and the staff were so helpful and it cost a lot less than I had imagined. I won't go to anyone else for wood but home Depot in Ajax

Approximate cost of services:
$40.00
Was this review helpful?
Irene in Pickering
Irene in Pickering
4 reviews PICKERING, ON
10/10

Laminate flooring

I purchased laminate flooring in Home Depot and am totally satisfied with this product. It was excellent value for money. Not knowing if I needed more items having never laid laminate before, the kind sales person also kept me on the right track, advising I needed quarter round and something else, which I purchased too.

Approximate cost of services:
$1,200.00
Was this review helpful?
Carl Esau from Ontario
Carl Esau from Ontario
2 reviews ,
10/10

hardwood floors

I purchased some oak hardwood for our flooring and rented the nailer. The staff walked me through the project. The Flooring staff encouraged me to purchase a box or two extra and I could return it if I did not use.it. Everything worked out well and my wife loves the flooring and the quality of the wood.

Approximate cost of services:
$4,000.00
Was this review helpful?
Ganesh
Ganesh
8 reviews Ajax, ON
10/10

Window Treatment

We walked into the store expecting to simply provide our window measurements to the sales rep and walk out with simple faux wood Levlor Blinds. The sales rep advised us that our windows would be more than likely a custom order and very patiently explained Home Depot's service in which someone would come into your house and visit your home to take measurements and show you a huge selection of window treatments. After all was said and done we picked a few window treatments and had Home Depot Install it for us.

Approximate cost of services:
$400.00
Was this review helpful?
Domenic
Domenic
2 reviews L1P1W5, ON
10/10

General

We actually live a little closer to another Home Depot Store in Whitby. We find the service at the Ajax location exceptional and drive a little further. The people there are friendly and look like they actually enjoy their jobs!! We are customers for life.

Approximate cost of services:
$30,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business

More about Home Depot - Kingston Rd E

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Building Supplies and Hardware pros in Ajax?