My shower has slowly been losing its power when the hot water is turned on. Zahir arrived promptly at 8:30 a.m. and diagnosed the issue, saying that, given what I told him, the problem was likely the cartridge. He cautioned that this was only a 60% likelihood. He then gave me my options. He was courteous, very efficient and explained the problem in detail that I, a non-plumber, could understand. I hope to have him back when we go forward with the repairs.
- Company Response
Kathleen super awesome that you did this review so quickly. Hoerner is so appreciative of the reviews. The online presence is critical to doing business. We thank you very much. Cheers Tracey