Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (739 reviews)

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Gary from Toronto
Gary from Toronto
8 reviews Toronto, ON
10/10

Best Heating in Toronto!

After a terrible experience with another heating company, Hoerner was outstanding. They know their stuff, they are also easy to deal with, very refreshing. I recommend them completely. Thank you!

Approximate cost of services:
$500.00
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Company Response

Hi Gary so lovely for you to take the time to share your experience with Hoerner. The technicians are always so pleased to receive a review. Thanks so much Tracey

Private User
Private User
Private User reviews Toronto, ON
10/10

New Toilet & New Laundry faucets and pipes.

I have an older house near Fort York and have had various problems with plumbing. After many years, I can confidently say that Hoerner's has been everything one needs with older places. The office, from the get go is extremely helpful and friendly. The actual plumber was polite, helpful, really good at explaining the requirements, and a very hard worker. He fixed problems that many others couldn't, and cleaned up the site afterwards. I have been giving Hoerner's info to friends and colleagues and neighbours with the highest of recommendations!

Approximate cost of services:
$1,900.00
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Company Response

This is the kindest review. We thank you very much for taking the time out of your busy day to write this review. Hoerner is so grateful to hear that you are recommending our company to both friends and colleagues. Thank you for your business and we hope to be of service in the future.
Thanks so much Tracey

gmcheon
gmcheon
3 reviews Toronto, ON
10/10

Blocked Kitchen Drain + part replacement

Steven and his assistant from Hoerner plumbing came over on Saturday morning which was greatly appreciated as then I did not need to miss work. Robin who we made the appointment with was very helpful and courteous. They diagnosed the problem and got the drain flowing. They stayed to make sure it was working and had to put in their snake another time. They also repaired a broken part underneath our sink and some Bio Clean to prevent future issues. They were very courteous and took their time to explain the issues. We had previously dealt with another plumber that is heavily advertised. Hoerner plumbing was not only considerably less expensive but got the job done right!

Approximate cost of services:
$500.00
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Company Response

Thank you so much for taking the time during this busy season to write Hoerner a review. Our online presence is so important and the feedback is always appreciated. Stephen and Robyn along with the entire team at Hoerner thank you for your review it means a lot.
Best wishes,
Tracey

Tom West from Toronto
Tom West from Toronto
8 reviews Toronto, ON
10/10

Broken Furnace Repaired

Our 28 year old furnace stopped producing heat, as it does every 7 or 8 years. Called Hoerner who couldn't fit us in that day. Were desperate enough we called [redacted-to-protect-the-guilty] who could come that day. They came 3 hours late, tracked snow and mud, and were clearly annoyed that we didn't just junk the furnace. However, they did diagnose the problem as needing a replacement gas valve after a full hour (and $190 bill).

This was all unpleasant enough that I called Hoerner the next day to get *them* to order the part and do the service. They had someone "just pop in" that morning to confirm that the diagnosis was correct.

It wasn't. Derek was polite, pleasant, and best of all, extremely competent! He fixed a broken thermocouple on the furnace on the spot and we had heat again!

We've had consistently excellent service from Hoerner every time we've needed them. As I contemplate retiring our hard-working furnace this summer, they'll definitely be the company I go with.

Approximate cost of services:
$290.00
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Company Response

Tom I thank you so much for taking the time to provide your feedback on HomeStars. Hoerner technicians take pride in their work and are so pleased when customers are kind enough to review them online. Thank you so much for your review and we hope that you choose Hoerner for your future service.

Walter & Bev. Cooke from Toronto
Walter & Bev. Cooke from Toronto
4 reviews Toronto, ON
10/10

Repairs to two toilets

ONE LEAKY TOILET Plus SLOW DRAIN ON ANOTHER
Convenient appointment, prompt arrival, cleaned up all mess before departing. Friendly, knowledgeable technicians, who sized up task, worked steadily until job was finished. All around excellent service.

Walter Cooke

Approximate cost of services:
$400.00
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Company Response

Hoerner is so appreciative that you took the time to review our company. It is so lovely to have such great clients. Thank you so much for your business and we hope to be of service in the future. Best Tracey

Jillian Walsh  in Old Toronto
Jillian Walsh in Old Toronto
1 review Toronto, ON
10/10

Kitchen Plumbing issue

I had a terrific experience with Hoerner and Stephen. I called latenin the day urgently needing them to come when they were fully booked and they accommodated me. Stephen not only solved the problem but he was informative, knowledgeable and kind enough to clean up after himself and offer to put things away. I would definitely recommend them.

Approximate cost of services:
$250.00
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Company Response

Thank you so much for this lovely review. We are so happy we could be of service late in the day. The online presence is so important-thank you so much for taking the time to write this. We hope we may be of service in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Consistently excellent

I have an older home (1931), and although it has had new pipes since then, many original plumbing oddities remain. I would never use any plumbing company other than Hoerner. (I tried a number before I found Hoerner; none was up to Hoerner's abilities and standards.) Their technicians are experts with older homes; no oddity confounds them. And their technicians are unfailingly efficient and professional.

Approximate cost of services:
$315.00
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Company Response

Thank you so so much for such a lovely review. Hoerner is so please that we were able to perform the work efficiently and professionally.
Have a great New Year and when needed in the future we hope we can be of service again.

Daniel in Toronto
Daniel in Toronto
1 review Toronto, ON
10/10

Gas Connection

Derek from Hoerner came to do a gas connection for my new gas cook top. He and his partner were very professional and competent and did the job for a reasonable price. I was very satisfied with the work.

Approximate cost of services:
$400.00
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Company Response

Thank you. We are thrilled to hear that Derek was professional and competent and that you were satisfied.
We hope that we may be of service in the future.
Thank you for choosing Hoerner.

Andy in Toronto
Andy in Toronto
1 review Toronto, ON
10/10

Drain clearing

Robin found a spot on the schedule during the busy holiday season and Martin and his partner ran a camera and snake to identify and clear some roots from our pipes out to the street. Great communication throughout and a commitment to getting the job done right!

Approximate cost of services:
$450.00
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Company Response

It so lovely to hear you received great communication. We love to receive such positive feedback and the technicians are so delighted to hear the feedback.
Thank you so much Tracey

bruno in Toronto
bruno in Toronto
6 reviews Toronto, ON
10/10

Fast courteous and reliable

My furnace crashed right around xmas time...of vourse! Hoerner is my go to service for my furnace. They bever disapoint AND, most important, never let me down in times of crisis.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you so much for taking the time during this busy season to write Hoerner a review. Our online presence is so important and the feedback is always appreciated. The technician will be so happy that you were pleased.
Best wishes,
Tracey

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, and Heat pumps (Air conditioning).
Plumbing is your go to service provider for all your plumbing needs.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Understanding the importance of plumbing, hydronic heating, drains, and heat pumps (Air conditioning), we can provide expert knowledge on how the system works.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter,plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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