Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (739 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing - bathroom shower leak

Making an appointment was a breeze, their communication to me was fantastic with emails including a photo and bio of the technician that was coming. The technician and his assistant were very friendly and professional, they brought a vacuum in with them so that they could clean as they worked. They assessed the problem (cost $185 for 2hours for two gents), sent me a quote to do the repair (not included in cost stated here), were very clear about what they could and could not do as part of their service, and I paid on site as well. Extremely easy and efficient service.

Approximate cost of services:
$200.00
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Company Response

We are so excited to receive such an inclusive review. When running a business where all the work is done off-site it is really great to receive this type of feedback to confirm that systems are working properly. We are also so happy to learn that the office system and communication is working.
The office truly finds that all photos are so valuable to build a profile of the job ahead of time and it really helps with the Preparation Step. Thank you once again and we hope that we are able to be of service in the future.

Alex in Old Toronto
Alex in Old Toronto
2 reviews Toronto, ON
10/10

Great Service

Derek showed up with a smile on his face and was very professional and helpful and knowledgeable. He was quick and efficient. He solved the issue and was on his way. Would totally recommend this company. Thank you.

Approximate cost of services:
$400.00
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Company Response

Thank you so much - so wonderful to receive such a positive review. We are so fortunate to have such happy employees. Online reviews are essential - thank you so much for taking the time to write this review. Have a great day and enjoy the sunshine.

Sylvia
Sylvia
8 reviews Toronto, ON
10/10

Mystery leak

I called Hoerner at 8am to tell them about a severe leak that we had just discovered. Immanuel and Mario were at my door by 9:15am. They were polite and professional. They set about opening up the ceiling in my kitchen to find the source of the leak. They then moved upstairs to the bathroom, where they opened a portion of the wall to see more. They spent a lot of time and care to make sure they didn't cut more drywall than was neccessary - which I greatly appreciated. They even went so far as to be careful not to cut into an area on the wall that had a design stenciled with paint. In the end, it was a relatively simple solution to the problem, but what I appreciated most was the thoroughness with which they set about making sure that they were correct in their diagnosis. They worked well together and cleaned up the work area once they had finished. They were also very personable - nice guys.

Approximate cost of services:
$400.00
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Company Response

Thanks so much Sylvia. Hoerner is so lucky to be able to service clients like you. Thank you so much for allowing us to be of service and thank you so much for such a lovely review.

Lara
Lara
4 reviews Toronto, ON
10/10

Burst pipe and clogged sink.

He was friendly, proactive and efficient! I highly recommend him!
He was exceptionally knowledgeable. Everything you would want in a plumber!

Approximate cost of services:
$900.00
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Company Response

Thank you very much for your inclusive feedback. It is so wonderful and helpful when our customers are able to provide an online review. We are so pleased that you found our technician friendly, proactive and efficient.
We hope that you choose Hoerner to do work for you when needed in the future. Thank you so much Tracey

Robsimms
Robsimms
1 review Toronto, ON
10/10

Drain unclogged, installed kitchen faucet

Came same day, worked efficiently, gave various options and good advice on the work at hand and other potential projects.

Approximate cost of services:
$750.00
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Company Response

Thank you so much for taking the time out of your busy day to review our company. It is so helpful to receive online reviews. We hope we can be of service in the future.

japmunoz
japmunoz
1 review Toronto, ON
10/10

Bathroom shower

I assume the job was done properly as I didn't hear any complaint from the tenant.

Approximate cost of services:
$1,280.00
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Company Response

Thanks so much for this review. Very good to know that the tenant was happy. We hope we are able to be of service in the future.

mguillemette in Toronto, Ontario Canada
mguillemette in Toronto, Ontario Canada
5 reviews Toronto, ON
10/10

Great job, saved my sanity and my basement

I put in a request for service on Homestars, and Kim called me back in less than 5 minutes at the end of the day. We booked for the next morning, and Mario and Emmanuel came to fix the drain on my tub/shower, which was leaking into my basement. They diagnosed the problem, showed me what was needed and quoted me for the job. When I agreed on the price, they grabbed the extra parts they needed right away and started working. They did a great job, and I was totally satisfied. I will be calling them back to install a new toilet soon and for any other plumbing jobs in future. Thanks Hoerner!

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for such a positive review. I will ensure that the feedback makes it back to the technicians, they will be so pleased. We are so happy that everything went smoothly. We hope that you choose Hoerner in the future. Thank you once again for using our services.

susan in Concord
susan in Concord
3 reviews Toronto, ON
10/10

Kitchen repairs/replacement/removal; bathroom fixture updgrades

Hoerner has been reliable and dependable each time I have requested help. Zahir and team have been punctual, courteous, knowledgeable, helpful, cheerful and have made valuable recommendations each time; I would not hesitate to recommend him and the company for any work needed. Great at troubleshooting as well. Thanks.

Approximate cost of services:
$1,500.00
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Company Response

Susan what a wonderful, and sweet review. I am so happy to go ahead and share this review with Zahir. It is so fantastic to have such great clients like you.
Thank so much Tracey

Wendy
Wendy
6 reviews Toronto, ON
10/10

Shower leak and repair

Zahir and his associate arrived within the scheduled time after having called to confirm they were on their way. They were courteous and personable. Zahir did an excellent job of identifying the source of the leak, explaining what needed to be done and then getting the job done. We have used Hoerner Plumbing for thirty years and have never been disappointed!

Approximate cost of services:
$400.00
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Company Response

I am so glad to hear that our technicians were courteous and personable. We are so grateful for your thirty-year loyalty. Hoerner is so fortunate to have repeat clients like yourself. We hope we are able to be of service in the future. Cheers Tracey

Nick Vlaykov from Toronto
Nick Vlaykov from Toronto
2 reviews Toronto, ON
10/10

Fast and efficient service

The company was able to schedule an appointment to fix my furnace almost immediately and arrived on the same day. Claire was able to diagnose and resolve the issue very quickly and efficiently. Very professional and friendly service.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for your very prompt and informative review. Claire will be so pleased. Our online presence is so important and we realize how time-consuming it is to complete a review online. We are so pleased that she was professional and friendly. Thank you and we hope we can be of service in the future. Cheers Tracey

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, and Heat pumps (Air conditioning).
Plumbing is your go to service provider for all your plumbing needs.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Understanding the importance of plumbing, hydronic heating, drains, and heat pumps (Air conditioning), we can provide expert knowledge on how the system works.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter,plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.