Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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96%

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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (739 reviews)

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Steve Toronto East
Steve Toronto East
6 reviews Toronto, ON
10/10

Hot water tank

Woke up to no hot water. Called Hoerner and had a service person at our door outfitted in protective mask(covid) by 9:00 am. Our tank was old and needed replacement. Decided on a replacement 50 gallon tank and Nic had it picked it up and installed by 4:00 pm. excellent and pleasant service. My new go to hvac and plumbing contractor.

Approximate cost of services:
$2,400.00
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Company Response

Thank you thank you for taking the time out of your busy day to write such an inclusive review. Yes our technicians are masked, gloved and when indoors have shoecovers. During this time we are practicing contact-free service. We will share this lovely review with the office and the field technicians they will be so happy that shared this review. Thanks You so much and we hope you choose Hoerner in the future. Best Tracey

Lance in Toronto
Lance in Toronto
1 review Toronto, ON
10/10

Sewer Clog & Laundry Tub Replacement

After another plumber cancelled twice in two days (also booked through HomeStars), I contacted Hoerner Plumbing. Fast response to my HomeStars inquiry, an in-house call and an estimate that day by noon, and a completed job by 5pm. The pricing was comparable, and the service was extraordinarily fast and friendly. Very happy with the work done, including bringing the drain up to code (it was original plumbing from the 1950's) at no extra charge. Highly recommended!

Approximate cost of services:
$881.00
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Company Response

Thank you for taking the time out of your busy day to write a review. You have included so much detail which I will be so happy to share with our office and field technicians. During this challenging time, our technicians are so happy to receive such a positive review. Hoerner Really really appreciates the time you took to write this review and hope you choose us in the future. Best Wishes - Be safe be well...

Carol  from Toronto
Carol from Toronto
3 reviews Toronto, ON
10/10

Superb service

From speaking to the friendly voice on the phone, to the booking of the service through the service itself - nothing but incredible professionalism. Given that this urgent issue (clogged kitchen sink) happened during the virus shutdown - they planned their visit to allow physical distancing, protection for their service person and confidence for me. And Zahir went the distance and got it fixed. Highly recommend this company!

Approximate cost of services:
$350.00
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Company Response

Hi Carol- it is so amazing that during these difficult times you took the time to create this very detailed and lovely review. I always share the reviews with the technicians. The technicians are thrilled to receive the feedback. Our motto is "Good News" as often as possible - during these challenging times. Our company has taken many precautions to protect the community and the technicians. We thank you for all your cooperation while we needed to implement these precautions in your job call. Hoerner company is very happy to be of service. We hope to be of service under better conditions. Be well-Our Best Tracey

mike.potwin
mike.potwin
1 review Toronto, ON
10/10

Hot Water Heater Installation

Andrew and Matt were fast, efficient and amazing at fixing our hot water heater issue. The office staff were also incredibly helpful. Many thanks!

Approximate cost of services:
$3,300.00
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Company Response

Hi Mike - The technicians are working so hard during these challenging times. We really thank you so much for your review. As always- good news is so much appreciated. The techs will be so pleased that you shared your remarks. As we say at Hoerner "Good news frequently and often". Thanks again for taking the time to contribute to our good news.
Stay well. Best wishes Tracey

Alia
Alia
4 reviews Toronto, ON
10/10

Overall plumbing review of house, and low pressure in basement sink repair

As always Hoerner’s was FANTASTIC not only are they absolutely professional and friendly and completely competent, they are reliable and trustworthy and transparent about cost, and provide you information for you to make well informed decisions. I love this company! I wish there was a Hoerner’s for all other services and trades we need!

Approximate cost of services:
$650.00
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Company Response

Thank you so much Alia for sharing this generous review. It is such a joy and a pleasure to work for clients like you. We will share this lovely review with our technicians. They are working very very hard right now and truly really appreciate any and all the good news. Thanks once again for your loyalty to Hoerner it is always a pleasure. Best wishes Tracey

Beth
Beth
1 review Toronto, ON
10/10

Toilet replacement.

Get pictures of guys ahead of work so you know who to expect. Robyn in the office is great at getting back to you about questions and changes. the guys who came did a great job and were professional.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for a great descriptive review that included both the office and the field techs. They all are so please and excited to receive a mention on a review.
In addition, it goes without saying that reviews in today's market are so very important. We are so grateful to clients that are willing to share online. Thank you once again and we hope to be of service in the future.

Hayley in Toronto
Hayley in Toronto
0 reviews Toronto, ON
10/10

Fan Motor replacement

Can’t thank this group enough. Tracey was extremely kind and quick to respond and schedule someone to come take a look at my heat pump. Derek was super pleasant and was able to sort out what work needed to be done. Would be more than happy to call Derek, Tracey and the Hoerner team if I need their services again!

Approximate cost of services:
$900.00
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Company Response

Hi Hayley- thank you so much for completing this review. So truly lovely to have such positive clients as yourself. The technicians will be so pleased to see this review. It was a pleasure working with you and you were great at assisting with answering all of our questions in order to resolve your issue quickly. Thank you we hope you choose Hoerner in the future.

Matthew
Matthew
1 review Toronto, ON
10/10

Water Heater Relocation

We were having work done to waterproof our basement and needed to relocate our water heater. Our technician, Nick, was extremely professional: on time, thorough, offered detailed explanations, and made sure that we were fully satisfied with the work. Moreover, Nick took the time to diagnose and make spot recommendations on things that we should consider to simplify/cleanup our plumbing setup (note: we have an old Leslieville house, so the plumbing is a bit eclectic). We also liked being able to seeing our quote on the iPad before commencing the work and also paying by credit card on the spot.

Our experience with Nick has made it that Hoerner will be go our "go to" for any plumbing needs. We'll also be reaching out to them about HVAC because we like the idea of working with reputable local company that doesn't subcontract.

Nick - thanks again!

Approximate cost of services:
$450.00
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Company Response

My goodness, what a helpful and thorough review. You described the job so well. Nick was so excited to get this review. The company really appreciates the time that you took to write this. We thank you so much for the recommendation and hope to be of service in the future. Cheers Tracey

anjalih in Toronto
anjalih in Toronto
3 reviews Toronto, ON
10/10

Broken radiator valve

Derek and Matt were both really friendly and knowledgeable. They explained everything they were doing, they were upfront about the cost, and they offered suggestions to avoid these problems in the future. They were persistent in addressing what turned out to be a slightly more complicated issue than anticipated. We are extremely happy with the service from Hoerner.

Approximate cost of services:
$2,500.00
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Company Response

Thank you so much for this review. We really appreciate you sharing your experience with the company. Our technicians are try to be very diligent to offer an excellent experience to all our customers. We as a company are thrilled when this is accomplished and a 10 star is received. We know our clients time is very valuable and we thank you so much for taking the time to go on to homestars and share this review. We hope that you choose our company in the future.

m.kyle
m.kyle
1 review Toronto, ON
10/10

Replace water mains shut off valve

A huge thank you to Tracey, Kim and Zahir for helping me sort out my water emergency so quickly and efficiently. My main water valve broke while being turned off which left me without water. The Hoerner team was fantastic in steering me through the process to get the water shut off by the city and the valve replaced ASAP. I know exactly where to come when I need plumbing help again!

Approximate cost of services:
$440.00
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Company Response

Hoerner is so fortunate to have the best clients. Thank you so much for taking time to write about our company. We are so pleased when our clients share their experiences. We hope that we can be of service to you in the future. It has been a pleasure.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, and Heat pumps (Air conditioning).
Plumbing is your go to service provider for all your plumbing needs.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Understanding the importance of plumbing, hydronic heating, drains, and heat pumps (Air conditioning), we can provide expert knowledge on how the system works.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter,plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.