Hoerner Heating & Plumbing and Drains

Plumbing
868 Broadview Ave Toronto ON M4K 2R1
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Hoerner Heating & Plumbing and Drains
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96%

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Reviews by rating (past 12 months)
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Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Hoerner Heating & Plumbing and Drains

Average customer rating:
9.7 10 (392 reviews)

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Private User
Private User
Private User reviews Toronto, ON
9/10

bathroom leak

Good, friendly service. In and out with no fuss and very respectful of distancing at this time of requiring physical distancing.

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Company Response

Thank you for sharing this great information. We are so happy we were able to ensure a no-fuss situation with distancing.
We really appreciate the review and hope you choose Hoerner in the future. Be safe be well. Tracey

Chris
Chris
0 reviews Toronto, ON
10/10

Entire HVAC Replaced. Great work!

I had to replace my furnace, A/C and Hot Water systems. A major home expense for sure. Hoerner were not the least expensive but their quote and information was the most accurate and I had the most confidence that they would do a great job. Derek and Nicolas did not disappoint! Very professional, taking every precaution possible to social distance etc. Very clean and tidy installation. Everything is working beautifully. Very Satisfied! Thank You!

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Company Response

Chris, Thank you for such a wonderful review. We will definitely share your review with Derek and Nicolas. Hoerner was happy to install your furnace, AC and water heater. We do offer pricing upfront to avoid any surprises. Looking forward to helping you again in the future. Regards, Tracey

Gonzalo
Gonzalo
0 reviews Toronto, ON
10/10

Super customer service

Emma, Matt, Stephen, and Robyn responded with efficiency and friendliness to an urgent request for a combined plumbing and gas issue in the kitchen and laundry room. In addition to their professionalism, what I really liked was how ccommunicative they were before, during, and after the service call. Would go back to Hoerner's withut hesitation.

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Company Response

Hi Gonzalo,
Thank you so much for your thorough and helpful review. We will make sure to share it with the technicians, they love receiving feedback. During these tricky times, it is so wonderful to receive a thoughtful and positive review. We hope you will choose Hoerner in the future. Stay safe stay well. Best wishes Tracey

Kia in Toronto
Kia in Toronto
3 reviews Toronto, ON
0/10

Quote for radiator valve replacement + fix furnace noise and relief valve leak

I requested a quote to replace 3 radiator valves and corroded pipes, and to fix the furnace (noise + relief valve leaking too much).

Hoerner told me I had to pay for someone to come provide me with a quote. I was told at the very least they would be able to provide me with a description of the problem, what I need done and a quote.

I was charged for the visit, then two young, in-experienced guys came, couldn't answer any of my questions, went back to the office and I was sent a quote for $10,230.84 to replace all 11 radiator control valves and bleeders. For the furnace they quoted me for a circulator pump (which I didn't need but that was the only part that I asked about - in other words, they quoted me on work that I asked about, not what I needed).

I was so furious!! I should have gotten my money back for the visit as they didn't even do what they said they were going to do for that. I just ignored it all and went to reputable firms. I ended up getting what I needed done for $3k.

It's outrageous how they charge for a visit and don't even provide the customer with the correct diagnostic or direction.

1 of 2 people found this review helpful.
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Company Response

Thank you for your feedback. Sorry we are unable to locate your contact information. However we are happy to discuss your concerns. Please contact the office 416 463 2573. We are sorry we do not comment on other companies pricing since we know nothing about how they run their company.
Thank you
Stay safe stay well
Best Wishes
Tracey

Private User
Private User
Private User reviews Toronto, ON
10/10

Main house drain replacement

Had Horner in to check on my house drain since there were problems flushing the toilet and clogged sink. Got an immediate reply to my email message requesting service and arrangements made to quickly come to my place to diagnose the problem.

Very professional interaction prior to the technicians arrival. Got notices reminding me of the appointment date/time, names of the technicians, their bios and pictures.

The service was outstanding. They diagnose the problem as a clogged/damage segment of the main drainage pipe in need of replacement. The job got done in a timely fashion and when they finished the dug out front lawn looked like before.

Would highly recommend this company and certain to continue using them for any plumbing related issues.

Thanks guys for a fantastic job.

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Company Response

Thank you - We are so fortunate to have clients like you. Thank you so much for such an inclusive and detailed review. Our online presence is so valuable. Our intention always is to carry out our 5 pledges and to stay on point with the job and with constant communication. During these challenging times - Hoerner is working very hard to provide contactfree service along with communication. Thank you so so much for taking the time to write this informative review we truly appreciate it. Best wishes Tracey

maria.milanetti in Toronto
maria.milanetti in Toronto
0 reviews Toronto, ON
10/10

Clay pipe replacement and sump pump addition.

Andrew, Tracey and their staff and Lee hands on, communicate well and provide excellent service!!

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Company Response

Maria I just want to tell you what a pleasure it is working for you. I really appreciate the opportunity. I will share with the staff your lovely review. It is always so rewarding to receive such positive feedback. Thank you for the opportunity and we hope we can be of service in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Tankless hot water heater

Everything was well organized from the quote to the installation. We are very pleased with the work.

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Company Response

Hoerner is so pleased that your experience went well. Our intention is to offer the best experience possible. Thanks so much for taking the time to write this review. Stay well stay safe. Best wishes Tracey

Private User
Private User
Private User reviews Toronto, ON
10/10

Fixed NTI Tankless Water Heater/Boiler Combo no hot water issue

Late midnight, the house lost hot water and produced a LOC-1 code. Researched online and found Hoerner to be a reputable company with the right experience to investigate the issue. Although it was during COVID-19 pandemic restrictions, the technicians followed protocols and worked to assess the situation and spent their time in resolving the issue. I've had hot water since their fix, and have not had any further issues. Thank you for your prompt service, knowledge and help!

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Company Response

Thank you so much for taking the time to write this review. Our technicians are working so hard during covid to provide great service. We are implementing contact free service and ensuring techs are wearing masks, gloves and shoecovers. We really appreciate feedback and we will for sure share it with the technicians.
Thanks
Tracey

Private User
Private User
1 review Toronto, ON
10/10

Leaking cold water pipe.

Very impressed with Hoerner. I called on a Friday afternoon about a leaking pipe in the basement and explained that because of COVID19 we now have 7 family members living here including 3 very young children. They made the extra effort to find a technician who could come out on short notice. The technician, Matt was very professional and did a skilled job correcting the situation at a fair price. Have already recommended them to others.

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Company Response

You are so kind to share this review with our company. The technicians are working very hard during these difficult times to keep everyone safe. You have no idea how a kind review means to them and our company. Thank you so much. Stay safe ..Stay well...and remember this too shall pass..Best wishes Tracey

Richard  from Toronto
Richard from Toronto
2 reviews Toronto, ON
10/10

Two Great Jobs

I had two jobs done within a two-week period.

First, Stephen and his colleague did a great job in unclogging my bathroom sink.

Two weeks later, Stephen returned to install a new shower. He worked quickly and efficiently and had the job done in a couple of hours.

I appreciated the great communication from Robyn at the office who provided product suggestions and receipts. I also really appreciated the online advance notifications as to when the technicians would be arriving.

This was my first time using Hoerner, but from now on, they will be my "go to" plumber for any future work.

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Company Response

Richard, Hoerner is very happy to be your go-to plumber. We are currently working contactless free to protect our technicians and clients. Providing product suggestions prior to arriving to avoid duplicate trips into the home. Please call us for any plumbing, hydronic heating, air conditioning, or drain issues you may have in the future. Thanks for taking the time to write this detailed review. Regards, Tracey Hoerner.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing and Drains

WE are open 24/7. We currently have safety procedures in please and are operating contactfree service. At Hoerner Plumbing, there is an operator on Duty 24/7, so you will always speak with a person, we will provide you with an exact 2 hour arrival window, our trucks are well stocked, often we can do it all with just one service call, we clean up so well and it is like we were never there.

Services that we provide for PLUMBING are, Install & repair toilet.
Install & repair faucets, Install service to tankless water heaters Install Sewage ejectors as well as install sump pump.
Services that we provide for HEATING are Install service to tankless water heater.Install & service high efficiency boilers for your home.Boiler Service.Service to radiant floor heating systems.
Install & repair Radiators.
Services that we provide for DRAINS are:service to clogged pipes and drains.Camera inspection of drains.Install repair main line backwater valves to protect your home from city back-up.
Hydro Jetting of main drains to remove grease & sludge.
Install & service to sewage ejector & sump pumps.hydronic heating or hot water heating

Yes! Andrew Hoerner Pledges 100% Satisfaction Guarantee, or we will redo the repair for no added fee.

plumbing Plumber | Plumbing
water heater Leak Detection | Leak Repair
plumber Drain Cleaning | Clogged Drain
tankless water heater Plumbing Contractor | Plumbing Service
water heater tankless Boiler Repair | Boiler Installation
hot water heater Emergency Plumber | 24 HR Plumbing
sump pump Water Heater Repair
water heating Commercial Plumbing Contractor | Company
gas water heater Toilet Installation | Toilet Repair City
electrical water heater Residential Plumbing | Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor Solar Water Heater Installation | Repair
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Tankless Water Heater Installation | Repair
Gas Water Heater Installation | Repair
Electric Water Heater Installation | Repair
Solar Water Heater Installation | Repair
Hot water heating
Radiant floor heating
Drain digs
plumbing Install
repair toilet.
Install faucets
Repair faucets
Tankless water heaters
Install Sewage ejectors
Install sump pump
Hydronic Heating
Hot Water heating Installation
Hot water heater servcie
Tankless water heater service
efficiency boilers installation
Boiler Service
radiant floor heating service
radiant floor heating installation
Install radiators
repair radiators
drain service
clogged pipes
clogged drains
drain camera inspection
backwater valves installation
backwater valve service
Hydro Jetting main drains
sewage ejector
install sump pump
sump pumps
toilette install
toilet repair
faucet installation
faucet repair
old home heating
emergency plumbing
hydronic hot water heating
Install tankless water heater
repair radiant floor
Install high efficiency boilers
Install boiler combi units
drain camera inspection
Backwater water valve install
Backwater valve maintainenance
plumbing Plumber
Toronto Plumbing
water heater Leak Detection
Leak Repair
plumber Drain Cleaning
Clogged Drain
tankless water heater Plumbing Contractor
Plumbing Service
water heater tankless
Boiler Repair
Boiler Installation
hot water heater
mergency Plumber
24 HR Plumbing
Water Heater Repair
water heating
Commercial Plumbing Contractor
Commercial plumbing Company
gas water heater
Toilet Installation
Toilet Repair City
electrical water heater Residential Plumbing
Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Gas Water Heater Installation
Gas water heater Repair
Electric Water Heater Installation
Electric water heater Repair

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. DRAINS Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps.
SERVICES
Plumbing Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. Drains Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps
BRANDS
NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers Boiler Combi heating systems (condensing units) Navien tankless water heater, AO Smith Water Heater - Atmospheric, Bradford White, John Wood, Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard FAUCET, Bio Clean-Drain liquid, Toto Toilet, American Standard toilet, Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Emergency Service 24/7
SPECIALITIES
Hot water heating (hydronic) Install tankless water heater Repair radiant floor Install high efficiency boilers. Install combi units. Drain camera inspection Backwater water valve install & maintain. Building Trap removal. New water service. Repipe house. Emergency service 24/7
WEBSITE
http://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
Credit Card,Cheque,Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.