Hoerner Heating & Plumbing and Drains

Plumbing
868 Broadview Ave Toronto ON M4K 2R1
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Hoerner Heating & Plumbing and Drains
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96%

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Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Hoerner Heating & Plumbing and Drains

Average customer rating:
9.7 10 (367 reviews)

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Andrew
Andrew
7 reviews Toronto, ON
10/10

Tankless water heater installation

We hired Hoerner to replace our aging water heater tank with a tankless system. Nicolas and Matt from Hoerner were an absolute pleasure to deal with. They capped and rerouted gas and water lines to situate the new tankless heater on the other side of our basement where it could be mounted and properly vented. Both of the guys were incredibly friendly, professional and communicative. We'll hire Hoerner again for any future HVAC projects without hesitation.

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Company Response

Thank you so much for a wonderful review. Hoerner will be glad to help you in the future with your HVAV, Plumbing, Heating and Drain issues.

Mark in Toronto
Mark in Toronto
9 reviews Toronto, ON
2/10

Simple toilet fix... $750!

I was traveling for work and we had a toilet leak. They came promptly, cut a hole in dry wall, provided $10 hose (charged $100 for the hose) then left. 15 min visit, $350 charge. Same toilet leaking a week later, add 2 seals and charge $400, 10 min visit.... then said my wife should replace toilet Completely took advantage and price gouged my wife. Service was good, but price was ridiculous. Better off using jiffy app going forward!

cant believe this

0 of 1 people found this review helpful.
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Company Response

Sorry for your frustration. If you could please contact the office 416 463 2573 we are very happy to be of assistance. We are searching our database for your contact information so that we can follow up with you.
It is very important to our company to have transparency and upfront pricing. Please contact our office so we can be of assistance.
Thank you so much
Sorry for any frustration you are experiencing.
Cheers Tracey

Michael from Old Toronto
Michael from Old Toronto
8 reviews Toronto, ON
10/10

Outstanding service!

What a great company!

Our Heating Technician, Nicolas, was absolutely fantastic, very thorough and thoughtful. He solved a complicated heating issue - we had a rather obscure problem with our expansion tank - and got everything running perfectly. I'm so impressed with the patient way he interacted with me, taught me about our new Veissmann system, and explained what he was doing. Everyone we've interacted with has been caring and responsive, Kim kept in touch by email as we set up the appointment and sent a photo of Nicolas on the day of the appointment so we could verify that he was working for Hoerner, Andrew Hoerner came by to check in and make sure we were happy. The job was not billed on an hourly basis, but on the type of service call, so it was very reasonable.

I'm so happy we found Hoerner, this is a wonderful family-run company. We're new customers, now customers for life, we'll call them for all our heating and plumbing solutions.

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Company Response

Oh Boy-this is the loveliest Review. I am so so pleased that all of the Hoerner team worked together and supported each other so well. We really want your experience from the beginning to the end to be a great experience. We truly appreciate you sharing your experience online.
Thank you so much from Hoerner plumbing. In future we hope that we can be of service again.
Best wishes Tracey

Carol  from Toronto
Carol from Toronto
1 review Toronto, ON
10/10

Superb service

From speaking to the friendly voice on the phone, to the booking of the service through the service itself - nothing but incredible professionalism. Given that this urgent issue (clogged kitchen sink) happened during the virus shutdown - they planned their visit to allow physical distancing, protection for their service person and confidence for me. And Zahir went the distance and got it fixed. Highly recommend this company!

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Company Response

Hi Carol- it is so amazing that during these difficult times you took the time to create this very detailed and lovely review. I always share the reviews with the technicians. The technicians are thrilled to receive the feedback. Our motto is "Good News" as often as possible - during these challenging times. Our company has taken many precautions to protect the community and the technicians. We thank you for all your cooperation while we needed to implement these precautions in your job call. Hoerner company is very happy to be of service. We hope to be of service under better conditions. Be well-Our Best Tracey

mike.potwin
mike.potwin
1 review Toronto, ON
10/10

Hot Water Heater Installation

Andrew and Matt were fast, efficient and amazing at fixing our hot water heater issue. The office staff were also incredibly helpful. Many thanks!

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Company Response

Hi Mike - The technicians are working so hard during these challenging times. We really thank you so much for your review. As always- good news is so much appreciated. The techs will be so pleased that you shared your remarks. As we say at Hoerner "Good news frequently and often". Thanks again for taking the time to contribute to our good news.
Stay well. Best wishes Tracey

Alia
Alia
2 reviews Toronto, ON
10/10

Overall plumbing review of house, and low pressure in basement sink repair

As always Hoerner’s was FANTASTIC not only are they absolutely professional and friendly and completely competent, they are reliable and trustworthy and transparent about cost, and provide you information for you to make well informed decisions. I love this company! I wish there was a Hoerner’s for all other services and trades we need!

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Company Response

Thank you so much Alia for sharing this generous review. It is such a joy and a pleasure to work for clients like you. We will share this lovely review with our technicians. They are working very very hard right now and truly really appreciate any and all the good news. Thanks once again for your loyalty to Hoerner it is always a pleasure. Best wishes Tracey

Beth
Beth
1 review Toronto, ON
10/10

Toilet replacement.

Get pictures of guys ahead of work so you know who to expect. Robyn in the office is great at getting back to you about questions and changes. the guys who came did a great job and were professional.

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Company Response

Thank you for a great descriptive review that included both the office and the field techs. They all are so please and excited to receive a mention on a review.
In addition, it goes without saying that reviews in today's market are so very important. We are so grateful to clients that are willing to share online. Thank you once again and we hope to be of service in the future.

Hayley in Toronto
Hayley in Toronto
0 reviews Toronto, ON
10/10

Fan Motor replacement

Can’t thank this group enough. Tracey was extremely kind and quick to respond and schedule someone to come take a look at my heat pump. Derek was super pleasant and was able to sort out what work needed to be done. Would be more than happy to call Derek, Tracey and the Hoerner team if I need their services again!

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Company Response

Hi Hayley- thank you so much for completing this review. So truly lovely to have such positive clients as yourself. The technicians will be so pleased to see this review. It was a pleasure working with you and you were great at assisting with answering all of our questions in order to resolve your issue quickly. Thank you we hope you choose Hoerner in the future.

Matthew
Matthew
0 reviews Toronto, ON
10/10

Water Heater Relocation

We were having work done to waterproof our basement and needed to relocate our water heater. Our technician, Nick, was extremely professional: on time, thorough, offered detailed explanations, and made sure that we were fully satisfied with the work. Moreover, Nick took the time to diagnose and make spot recommendations on things that we should consider to simplify/cleanup our plumbing setup (note: we have an old Leslieville house, so the plumbing is a bit eclectic). We also liked being able to seeing our quote on the iPad before commencing the work and also paying by credit card on the spot.

Our experience with Nick has made it that Hoerner will be go our "go to" for any plumbing needs. We'll also be reaching out to them about HVAC because we like the idea of working with reputable local company that doesn't subcontract.

Nick - thanks again!

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Company Response

My goodness, what a helpful and thorough review. You described the job so well. Nick was so excited to get this review. The company really appreciates the time that you took to write this. We thank you so much for the recommendation and hope to be of service in the future. Cheers Tracey

anjalih in Toronto
anjalih in Toronto
3 reviews Toronto, ON
10/10

Broken radiator valve

Derek and Matt were both really friendly and knowledgeable. They explained everything they were doing, they were upfront about the cost, and they offered suggestions to avoid these problems in the future. They were persistent in addressing what turned out to be a slightly more complicated issue than anticipated. We are extremely happy with the service from Hoerner.

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Company Response

Thank you so much for this review. We really appreciate you sharing your experience with the company. Our technicians are try to be very diligent to offer an excellent experience to all our customers. We as a company are thrilled when this is accomplished and a 10 star is received. We know our clients time is very valuable and we thank you so much for taking the time to go on to homestars and share this review. We hope that you choose our company in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing and Drains

At Hoerner Plumbing, there is an operator on Duty 24/7, so you will always speak with a person, we will provide you with an exact 2 hour arrival window, our trucks are well stocked, often we can do it all with just one service call, we clean up so well and it is like we were never there.

Services that we provide for PLUMBING are, Install & repair toilet.
Install & repair faucets, Install service to tankless water heaters Install Sewage ejectors as well as install sump pump.
Services that we provide for HEATING are Install service to tankless water heater.Install & service high efficiency boilers for your home.Boiler Service.Service to radiant floor heating systems.
Install & repair Radiators.
Services that we provide for DRAINS are:service to clogged pipes and drains.Camera inspection of drains.Install repair main line backwater valves to protect your home from city back-up.
Hydro Jetting of main drains to remove grease & sludge.
Install & service to sewage ejector & sump pumps.hydronic heating or hot water heating

Yes! Andrew Hoerner Pledges 100% Satisfaction Guarantee, or we will redo the repair for no added fee.

plumbing Plumber | Plumbing
water heater Leak Detection | Leak Repair
plumber Drain Cleaning | Clogged Drain
tankless water heater Plumbing Contractor | Plumbing Service
water heater tankless Boiler Repair | Boiler Installation
hot water heater Emergency Plumber | 24 HR Plumbing
sump pump Water Heater Repair
water heating Commercial Plumbing Contractor | Company
gas water heater Toilet Installation | Toilet Repair City
electrical water heater Residential Plumbing | Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor Solar Water Heater Installation | Repair
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Tankless Water Heater Installation | Repair
Gas Water Heater Installation | Repair
Electric Water Heater Installation | Repair
Solar Water Heater Installation | Repair
Hot water heating
Radiant floor heating
Drain digs
plumbing Install
repair toilet.
Install faucets
Repair faucets
Tankless water heaters
Install Sewage ejectors
Install sump pump
Hydronic Heating
Hot Water heating Installation
Hot water heater servcie
Tankless water heater service
efficiency boilers installation
Boiler Service
radiant floor heating service
radiant floor heating installation
Install radiators
repair radiators
drain service
clogged pipes
clogged drains
drain camera inspection
backwater valves installation
backwater valve service
Hydro Jetting main drains
sewage ejector
install sump pump
sump pumps
toilette install
toilet repair
faucet installation
faucet repair
old home heating
emergency plumbing
hydronic hot water heating
Install tankless water heater
repair radiant floor
Install high efficiency boilers
Install boiler combi units
drain camera inspection
Backwater water valve install
Backwater valve maintainenance
plumbing Plumber
Toronto Plumbing
water heater Leak Detection
Leak Repair
plumber Drain Cleaning
Clogged Drain
tankless water heater Plumbing Contractor
Plumbing Service
water heater tankless
Boiler Repair
Boiler Installation
hot water heater
mergency Plumber
24 HR Plumbing
Water Heater Repair
water heating
Commercial Plumbing Contractor
Commercial plumbing Company
gas water heater
Toilet Installation
Toilet Repair City
electrical water heater Residential Plumbing
Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Gas Water Heater Installation
Gas water heater Repair
Electric Water Heater Installation
Electric water heater Repair

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. DRAINS Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps.
SERVICES
Plumbing Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. Drains Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps
BRANDS
NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers Boiler Combi heating systems (condensing units) Navien tankless water heater, AO Smith Water Heater - Atmospheric, Bradford White, John Wood, Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard FAUCET, Bio Clean-Drain liquid, Toto Toilet, American Standard toilet, Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Emergency Service 24/7
SPECIALITIES
Hot water heating (hydronic) Install tankless water heater Repair radiant floor Install high efficiency boilers. Install combi units. Drain camera inspection Backwater water valve install & maintain. Building Trap removal. New water service. Repipe house. Emergency service 24/7
WEBSITE
http://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
Credit Card,Cheque,Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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