Hoerner Heating & Plumbing and Drains

Plumbing
868 Broadview Ave Toronto ON M4K 2R1
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Hoerner Heating & Plumbing and Drains
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92%

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Reviews by rating (past 12 months)
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Reviews for Hoerner Heating & Plumbing and Drains

Average customer rating:
9.7 10 (438 reviews)

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Jane and Tom in Riverdale
Jane and Tom in Riverdale
10 reviews Toronto, ON
10/10

New laundry tub Taos and washing machine shut iffs

I use this company for all our furnace, plumbing and drain needs. They are professional, well organized and helpful in every way.

Our laundry Taps we’re very old and our washing machine tap was leaking. Matt prepared an estimate and once I gave the o.k., returned to do the work. Happy….happy.

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Company Response

We are so pleased to hear that you were happy with our service.
We strive to always create value and a great experience with all our customers.
We will make sure to share this review with Matt.
He will be so pleased to receive such a positive review.
We hope that you choose Hoerner in the future.

Hoerner Heating & Plumbing
Thank you so much,
Tracey
416-463-2573

Lisa in Swansea
Lisa in Swansea
8 reviews Toronto, ON
10/10

New Boiler Installation

Our old boiler died during the early spring and I contacted a few different companies about getting a new boiler. The owner of Hoerner, Andrew, came to our home and provided me with options and patiently talked me the installation process. Kim in the main office of Hoerner provided me with a highly detailed and informative overview of the pricing options. Shortly thereafter, the installation team of Nathaniel and Nick came and installed a new high efficiency IBC boiler. It took three days to remove the old boiler, and install the new system. The quality of work, professionalism, attention to detail, and clean up, were exceptional. Rarely have I been as impressed with level of service and attention to detail as I was with Hoerner.

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Company Response

This review is the kind of review that is so exciting for a business owner to receive. You have identified the office's performance, that they provided a highly detailed and informative overview. You confirmed that Andrew came out and informed you of all your options. Then finally you shared that the installers were professional, paid attention to all the details properly, and cleaned up. Thank you so much for writing this review online and identifying all of the processes. It is such a pleasure to work with clients like yourself. Stay safe and well during these trying times. Best wishes Tracey

Private User
Private User
Private User reviews Toronto, ON
10/10

Radiators

Great service. Right on time and completed the work as scheduled. Absolutely recommend the service to others. Claire was very professional, able to manage the issues we had with the radiators and her team were awesome.

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Company Response

We are so happy that you were pleased with our service.
Thank you for choosing our company.
We hope we can be of service in the future for any of your drain,plumbing,heating (hydronic and hvac) needs.
Be safe be well,
Best wishes
Tracey

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace servicing.

On time and excellent service.
Left the site spotless and spent enough tome to do a thorough job.

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Company Response

Thank you so much for taking the time to write this review.
All the online reviews are so helpful to our business.
We hope that you choose Hoerner in the future.
Stay safe and well,
Thanks so much & best wishes,
Hoerner Heating & Plumbing
416 463 2573
Tracey

S. in Hamilton
S. in Hamilton
0 reviews Toronto, ON
10/10

Boiler replacement and piping reroute

Hoerner plumbing replaced a 20-year-old boiler with a high-efficiency model, rad installation, bbq gas line installation, and did a somewhat complicated reroute of a gas line and an old supply pipe that was hanging down from the basement ceiling. The communication was great, and they were prompt at answering any questions I had along the way.
They were forthcoming with any complications they foresaw coming down the line, which was very appreciated.

The team with Nathaniel, Marcus and Jay were friendly and polite. I would certainly engage services from Hoerner again in the future.

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Company Response

Hi
Thank you for this very kind review.
We will make sure to share it with all the staff.
We thank you for taking the time to write it.
We hope you choose Hoerner in the future.
thank you
Tracey
Hoerner heating&plumbing
416 463 2573

Eddy in Kitchener
Eddy in Kitchener
1 review Kitchener, ON
10/10

Bolier repair

From start to finish this company is a classy operation!! I received an email confirming the service with a picture of the technician who is coming as well as some info on the technician. Vey nice personal touch.
Derek was a star he explained the issues we have with our system and we will definitely have them over in the fall to do our maintenance,.

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Company Response

Thank you so much for such a very special review.
Such a pleasure for a company to hear such a lovely review of an employee.
We will make sure to share this with Derek.
We really appreciate you taking the time to write this review.
We really hope you choose Hoerner in the future.
Best Wishes
Tracey
Hoerner Heating&Plumbing
416 463 2573

Private User
Private User
Private User reviews Toronto, ON
10/10

Replaced sink trap

High risk family here and I had called competitors about their covid policies. I was told that they were not able to formally or informally inquire about the vaccination status of their employees and was not reassured when their safety practices did not acknowledge the airborne nature of covid. Hoerner immediately put me at ease. The woman on the phone said their priority was to not make their staff sick, and said they even have tried to book vax appointments for their plumbers. I was reassured by their strategies: they asked me to leave the front door open and communicate with the plumber in my own house by text. Lan agreed to wear N95 protection we provided as another precaution.

His work was meticulous, and he spent time to make sure it was done right. There was no mess at the end at all.

We felt confident that the company is an ethical employer, not willing to take chances just to make some $$, and the work was great. We'll be happy to call them again.

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Company Response

Oh my goodness thank you so so much for your thorough review of our company.
We are so happy that La was able to come out and perform Covid safe social distancing service, and that his work was meticulous.
We so much appreciate you taking the time to write a review.
Be safe be well. Best wishes,
Tracey
Hoerner Heating & Plumbing
416-463-2573

Everton Lewis in East york
Everton Lewis in East york
0 reviews Toronto, ON
10/10

Saturday night plumbing problem

Great plumbing service. Great customer service. Saturday I had water leaking from the kitchen sink. Turned off the water valve and it was still oozing all over the floor. I called late Saturday evening and they responded within a few minutes. Carefully explained all the Covid precautions they would take and helped to set up a contactless experience. Tech was at my home within the hour and had the problem diagnosed quickly. It was a really good experience. I was able to go to bed and sleep soundly with the problem resolved. Definitely my go to for the future.

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Company Response

Thank you so very very much. We love getting such positive reviews. We thank you so much for taking the time to write about the Hoerner experience. We so pleased you would choose Hoerner in the future. Be safe and well. Best wishes Tracey

Lisa in Toronto
Lisa in Toronto
1 review Toronto, ON
1/10

Installation of kitchen faucet

Hoerner charged us $400.00 for the basic removal of an older kitchen faucet and installation of a new one. The job took 45 minutes and this price was absolutely ridiculous. They won’t tell you how much they are going to charge until they are onsite and you already owe them the 59 “diagnosis” fee. This is despite the fact that they clearly know how much they will charge you because another reviewer on this site was charged the same amount for a kitchen faucet install. It feels manipulative and the fee for a simple faucet install is absurdly disproportionate to the work involved. I will not hire this company again.

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Company Response

Thank you for providing feedback. This review does not reflect our company at all. We do not recognize this job. If you could reach out to us in regards to this review. Thank you Tracey 416 463 2573

Private User
Private User
Private User reviews Toronto, ON
10/10

Installation of boiler backflow and regulator

Thanks Andrew! Great seeing you hard at work . Feel safe knowing you installed the regulator, new shutoff valves and garden hose faucets. Already used one faucet to clean my bike after riding in the mud. :)

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Company Response

Thank you so very much for taking the time to share a review with Hoerner. Online reviews are so very important to our company. We always make sure to share the reviews with our technicians as they really appreciate the feedback.
We hope you choose Hoerner in the future. Be safe and be well. Best wishes.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing and Drains

WE are open 24/7. We currently have safety procedures in please and are operating contactfree service. At Hoerner Plumbing, there is an operator on Duty 24/7, so you will always speak with a person, we will provide you with an exact 2 hour arrival window, our trucks are well stocked, often we can do it all with just one service call, we clean up so well and it is like we were never there.

Services that we provide for PLUMBING are, Install & repair toilet.
Install & repair faucets, Install service to tankless water heaters Install Sewage ejectors as well as install sump pump.
Services that we provide for HEATING are Install service to tankless water heater.Install & service high efficiency boilers for your home.Boiler Service.Service to radiant floor heating systems.
Install & repair Radiators.
Services that we provide for DRAINS are:service to clogged pipes and drains.Camera inspection of drains.Install repair main line backwater valves to protect your home from city back-up.
Hydro Jetting of main drains to remove grease & sludge.
Install & service to sewage ejector & sump pumps.hydronic heating or hot water heating

Yes! Andrew Hoerner Pledges 100% Satisfaction Guarantee, or we will redo the repair for no added fee.

plumbing Plumber | Plumbing
water heater Leak Detection | Leak Repair
plumber Drain Cleaning | Clogged Drain
tankless water heater Plumbing Contractor | Plumbing Service
water heater tankless Boiler Repair | Boiler Installation
hot water heater Emergency Plumber | 24 HR Plumbing
sump pump Water Heater Repair
water heating Commercial Plumbing Contractor | Company
gas water heater Toilet Installation | Toilet Repair City
electrical water heater Residential Plumbing | Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor Solar Water Heater Installation | Repair
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Tankless Water Heater Installation | Repair
Gas Water Heater Installation | Repair
Electric Water Heater Installation | Repair
Solar Water Heater Installation | Repair
Hot water heating
Radiant floor heating
Drain digs
plumbing Install
repair toilet.
Install faucets
Repair faucets
Tankless water heaters
Install Sewage ejectors
Install sump pump
Hydronic Heating
Hot Water heating Installation
Hot water heater servcie
Tankless water heater service
efficiency boilers installation
Boiler Service
radiant floor heating service
radiant floor heating installation
Install radiators
repair radiators
drain service
clogged pipes
clogged drains
drain camera inspection
backwater valves installation
backwater valve service
Hydro Jetting main drains
sewage ejector
install sump pump
sump pumps
toilette install
toilet repair
faucet installation
faucet repair
old home heating
emergency plumbing
hydronic hot water heating
Install tankless water heater
repair radiant floor
Install high efficiency boilers
Install boiler combi units
drain camera inspection
Backwater water valve install
Backwater valve maintainenance
plumbing Plumber
Toronto Plumbing
water heater Leak Detection
Leak Repair
plumber Drain Cleaning
Clogged Drain
tankless water heater Plumbing Contractor
Plumbing Service
water heater tankless
Boiler Repair
Boiler Installation
hot water heater
mergency Plumber
24 HR Plumbing
Water Heater Repair
water heating
Commercial Plumbing Contractor
Commercial plumbing Company
gas water heater
Toilet Installation
Toilet Repair City
electrical water heater Residential Plumbing
Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Gas Water Heater Installation
Gas water heater Repair
Electric Water Heater Installation
Electric water heater Repair

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. DRAINS Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps.
SERVICES
Plumbing Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. Drains Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps
BRANDS
NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers Boiler Combi heating systems (condensing units) Navien tankless water heater, AO Smith Water Heater - Atmospheric, Bradford White, John Wood, Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard FAUCET, Bio Clean-Drain liquid, Toto Toilet, American Standard toilet, Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Emergency Service 24/7
SPECIALITIES
Hydronics Drain digs Hot water heating (hydronic) Install tankless water heater Repair radiant floor Install high efficiency boilers. Install combi units. Drain camera inspection Backwater water valve install & maintain. Building Trap removal. New water service. Repipe house. Emergency service 24/7
WEBSITE
http://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter,plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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