Hillcrest Plumbing & Heating 1967 Ltd

212 17 Ave East Vancouver BC V5V 1A7
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Private User
Private User
Private User reviews Vancouver, BC

Sump Pump - haven't a clue

After a recommendation and reading good reviews I called Hillcrest to deal with a sump pump and water coming into my basement.
In summary, they did not diagnose the problem and left with water coming into my house and promising to follow up which they didn't. They checked and ruled out certain things which they said were working. That's fine but the main issue was not resolved.

I called another company who knew right away the minute they saw the situation.

In addition, I was quoted an hourly price. 2 men showed up, one clearly an apprentice. At the end I was charged double labor. I questioned this and was told it was a misquote and that 2 men are always sent for sump issues. In retrospect I shouldn't have paid this.

Not impressed and would not use this company again.

Approximate cost of services:
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Company Response

There are 2 different Hillcrest Plumbing and we would like to make sure you are referring to the correct one. We don't recall this job. We are Uncle Bill's Hillcrest Plumbing.
Please email us your address at info@hillcrestplumbing.com and we will address this situation. If we overcharged you for service, we will certainly look into it.