Handyman Connection

Handyman Services
106 - 8557 Government Street Burnaby BC V3N 4S9
Write a Review
Write a Review
Website
HomeStars
Handyman Services
Handyman Connection
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

81%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2014 winnerBest of 2014winner

Reviews for Handyman Connection

Average customer rating:
8.7 10 (88 reviews)

Sort by

Ben in Moncton
Ben in Moncton
0 reviews Ottawa, ON
10/10

Deck repair

I needed some repair to my old deck and Rob did an excellent job as he promised. He managed to fit me between his busy schedule and I am very happy with his workmanship and strongly recommend him.

Was this review helpful?
Private User
Private User
Private User reviews Port Moody, BC
10/10

Deck Repairs

Needed a beam and support posts plus rehanging the gate etc etc. Kyle was excellent- did everything we asked for and did it very well plus a pleasant person to deal with. Will have back ext time for sure.

Was this review helpful?
G in Toronto
G in Toronto
0 reviews New Westminster, BC
10/10

Removal of wallpaper and repainting powder room

Handyman Connection did such great jobs with my other home improvement projects earlier this year, that I had them back to remove wallpaper and repaint (2 coats) my powder room. AB and her assistant A did a great job and quickly! They were enthusiastic with their work, courteous and respectful. My powder room looks great!

1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Surrey, BC
10/10

Consistently reliable, on time and on budget!

Like everyone, I've had my share of dealing with unreliable trades people who sometimes don't show up when you've made an appointment! Very frustrating when you've had to take time off work! Handyman Connection are exactly the opposite of that. I've used Handman Connection for a few years now. They've done several jobs for me in the house and yard. I keep using them as they're very professional in their approach. They come to make a quote and fix a date/time to do the work. That's what I appreciate - so I know what I'm paying and when the job will be done. For the latest job (install new fence posts and a fence panel in the yard), although it was more complicated than originally planned, everything was still completed the same day. I was very happy with the service and will definitely continue to use Handyman Connection.

Was this review helpful?
Private User
Private User
Private User reviews Anmore, BC
10/10

Changing the lines in my apartment

Had to have my feeder lines all changed for the strata. He did a great job and didn't change ones that I thought ad to be changed, already done. He could have and just changed, I wouldn't have known, Good job

Was this review helpful?
Charles in Burnaby
Charles in Burnaby
1 review Burnaby, BC
10/10

Pantry and walk-in closet update

Dan did an outstanding job. Very conscientious and professional. He made constructive recommendations that made sense for future updates and jobs to maintain our home in a standard that keeps us up to date. Thanks for your support.

Was this review helpful?
Private User
Private User
Private User reviews Maple Ridge, BC
10/10

A Job Well Done

I was very satisfied with the work done on my house by Handyman Connection. The carpenter they assigned to the job was very thorough in his assessment of the work to be done and then did some research on his own time to determine the best materials to be used. He was very friendly and sociable and explained exactly what he was doing. I would not hesitate to use them again.

Was this review helpful?
G Williams in Burnaby
G Williams in Burnaby
1 review Burnaby, BC
0/10

Bait and Switch

Called their office and explained in detail that I had already tried several plumbers that did not take on jobs that required also fixing the floor around a leaking toilet seal and would they be able to do such work in addition to a couple other easy plumbing fixes like new toilet flapper, leaky faucet etc..
She assured me no problem.
On the day of the fix I get a call from what they refer to as their "craftsman” telling me that they don’t do leaking toilet work. I had made it crystal clear when booking the appointment that most importantly the toilet needed pulling and sub floor repaired.
If there was possibly any "misunderstanding" on our initial phone call then their office staff had a second opportunity to tell us the truth when I followed up our phone call with an email reminding them exactly of the work that was needed.
I requested that their owner Haider call me to discuss the matter.
Haider call me the next week and I explained the situation and he simply says they don’t do that kind of work. I asked him if he had bothered to read my email summarizing the work I was requesting. He said no…really? How professional is that?
I asked him to read my email and call me back. Week latter I get no response, no apology, no compensation for wasting my time and my tenants time nor any attempt at finding someone else that could do this work.
Only thing I received was an email from their staff telling me my Visa was being charged for the easy work that they did do.
This appears to be a clear case of bait and switch taking the appointment with no intention of doing certain work that any real “craftsman” should surely know how to do. Pulling a toilet and replacing some plywood and flooring is handyman 101 stuff.
Would not ever use this company again.

Was this review helpful?
Company Response

Mr. Williams,

We are sorry to see your review here. While we were able to complete most of your requests successfully, we are sorry we could not complete your plumbing work for the toilet. This is outside our range of services, and we hope you were able to get this work completed with another company.

Private User
Private User
Private User reviews Combermere, ON
10/10

Bathroom

My basement bathroom was missing some ceiling tiles and needed painting. Jeremy successfully repaired the ceiling and Beverly painted the walls. It looks great! Work was done when they said it would be and a follow up phone call was received

Was this review helpful?
Private User
Private User
Private User reviews Burnaby, BC
10/10

Power washing exterior deck and patio

I have used Handyman Connection a couple of times now and would highly recommend your team. They have been punctual, extremely knowledgeable and helpful in completing the work we needed. I would have no hesitation in calling on them again. Great job!„

Was this review helpful?
Company Response

Thank you for your kind review. We are happy to help!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Handyman Connection

Handyman Connection Metro Vancouver - We are The Original Home Improvement Specialists.

CATEGORIES
Handyman Services and Floor Laying & Refinishing
SERVICES
Home Repairs and Improvements
SPECIALITIES
Home Repair, Renovation & Installation
WEBSITE
http://www.handymanconnection.com
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cheques VISA Master Card
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One year warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.