We have had Gem Windows & Doors replace all the windows in our older home in three stages. We started in 2001 with the front of the house and replaced all the remaining windows in 2009 and 2010. We have been very happy with the quality of the windows and the installation. They are good quality windows and the installation was very professional. We have not had any problems. There was one small mix up with the colour of the exterior trim on the basement windows not matching the other windows but Gem took full responsibility, re-assured me that it would be fixed and followed through in a timely manner. They provided excellent customer service. We have been very happy with our windows from Gem, have enjoyed doing business with this company and would recommend them highly.
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